Ratings based on 582 Verified Reviews

3.9 out of 5
76% of guests recommend
3.7 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 15 Mar 2020 on Lastminute
The room was small, but the furnishings were really old and battered. Space can really be better planned - EG put the TV on the wall., to give a bit more space on the desk. The bedspread/doonacover is in very poor condition. The taps in the bathroom are leaking. We are staying for 4 nights - room might be OK for one night
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Feb 2020
4 out of 5
by A verified traveler

Posted 12 Jan 2020 on Hotels
My second stay with this brand and I am developing a lot of appreciation for the people who they hire.
3 out of 5
by A verified traveler from Perth, Western Australia

Posted 2 Jan 2020
I liked the location because it’s basically close to everything. Customer service at reception was extremely poor - particularly the guy and the lady who were on duty when we checked out yesterday just before 11:30 am. The tandem were just very rude!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Dec 2019 on Hotels
5 out of 5
by A verified traveler from New York

Posted 1 Dec 2019
The property was about a seven minute walk from the pasmo line which was great. There is plenty of dining options, animal cafes, shopping, and a 24 hour McDonald’s nearby. They provided vouchers for breakfast, however, there were only three options to choose from. They also provided all the essential amenities such as shampoo, soap, toothbrush, hairbrush, etc. The only issue I had was that every time you left the building you had to give back your key to the room. I’m not sure the reasoning for this but I would’ve liked maybe a key card instead. Overall, this was a great location!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Nov 2019 on Hotels
4 out of 5
by A verified traveler

Posted 8 Nov 2019
Nice location
3 out of 5
by A verified traveler

overall ok

Posted 6 Nov 2019 on Hotels
Good location to subway lines however area is approximately 50 min to Shibuya. The hotel is very dated although a tad bigger than other smaller hotel rooms at APA. Staff overall friendly with the exception of one lady at the front desk.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Nov 2019 on Hotels
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