Ratings based on 153 Verified Reviews

4.4 out of 5
100% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 28 Nov 2024
Great stay! Definitely had a younger crowd.
Comment from Hotel Management
3 Dec 2024 by Hayate, Hotel Management
Thank you for the positive comments, we are glad to hear you enjoyed your stay at UNPLAN! We look forward to welcoming you again in the future!
4 out of 5
by A verified traveler

Posted 25 Nov 2024
Nice place to stay, great breakfast but very small private rooms.
Comment from Hotel Management
3 Dec 2024 by Hayate, Hotel Management
Thank you for the positive comments, we are glad to hear you enjoyed your stay at UNPLAN! We look forward to welcoming you again in the future!
2 out of 5
by A verified traveler

Posted 3 Nov 2024
Bed was clean but curtain was broken and couldn’t close so there wasn’t much privacy
Comment from Hotel Management
3 Dec 2024 by Hayate, Hotel Management
Thank you for your feedback! We're glad the bed was clean but apologize for the issue with the curtain. We’ll make sure to address this and improve privacy in the rooms. Your input is valuable, and we appreciate you sharing it!
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Nov 2024
5 out of 5
by A verified traveler

Posted 14 Oct 2024
I arrived in Tokyo with zero plans but made so many friends at Unplan and created memories that I will cherish forever.
Comment from Hotel Management
17 Oct 2024 by Hayate, Hotel Management
Thank you for the positive comments, we are glad to hear you enjoyed your stay at UNPLAN! We look forward to welcoming you again in the future!
5 out of 5
by A verified traveler

Posted 24 Sep 2024
Fun stay
4 out of 5
by A verified traveler

Posted 20 Sep 2024
great vibe and nice setup just wish the air con didnt break in my dorm for a few nights
Comment from Hotel Management
17 Oct 2024 by Hayate, Hotel Management
Thank you for the positive comments, we are glad to hear you enjoyed your stay at UNPLAN! We look forward to welcoming you again in the future!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Aug 2024 on Hotels
5 out of 5
by A verified traveler

Posted 28 Aug 2024
Nice location, walkable distance to Shinjuku station... Family mart, Lawson, and 7-Eleven all within a few feet... free breakfast was very welcomed.
Comment from Hotel Management
11 Sep 2024 by Hayate, Hotel Management
Thank you for the positive comments, we are glad to hear you enjoyed your stay at UNPLAN! We look forward to welcoming you again in the future!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Aug 2024