Ratings based on 962 Verified Reviews

4.0 out of 5
87% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Nov 2024
4 out of 5
by A verified traveler

Posted 11 Nov 2024
Nice
Comment from Hotel Management
18 Nov 2024 by 東横INN新宿歌舞伎町 くちこみ担当, Hotel Management
This time, thank you for staying at our hotel from some hotels.We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future.We look forward to your continued use.
5 out of 5
by A verified traveler

Posted 1 Nov 2024
Simple accommodations but very clean, comfortable, and conveniently located to several major train lines. The staff is very friendly and helpful, especially the breakfast staff who prepared great meals to fuel you for long days and nights of exploring Tokyo. Incredible stay and I am so pleased I chose Toyoko Inn Shinjuku.
Comment from Hotel Management
18 Nov 2024 by 東横INN新宿歌舞伎町 くちこみ担当, Hotel Management
Thank you for your contribution to the review, thanks for the high evaluation. Thank you very much.I heard that you were satisfied, so we are very pleased.We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future.We look forward to your continued use.
5 out of 5
by A verified traveler from Everett

Posted 26 Oct 2024
Comment from Hotel Management
27 Oct 2024 by 東横INN新宿歌舞伎町 くちこみ担当, Hotel Management
先日はご宿泊頂き誠にありがとうございました。
4 out of 5
by A verified traveler

Posted 25 Oct 2024
Hotel room is quite clean and the room size is pretty decent. Buffet breakfast is also pretty good. The reception staff (Mr Lin) is very nice in helping us arranging courier of luggage to Osaka.
Comment from Hotel Management
26 Oct 2024 by 東横INN新宿歌舞伎町 くちこみ担当, Hotel Management
Loh 様この度はご来訪いただきまして誠にありがとうございました。今後も館内全スタッフ一丸となりまして、皆様にお寛ぎの場とご満足をご提供出来ますように取組んでまいります。
4 out of 5
by A verified traveler

Posted 24 Oct 2024
Had the opportunity to stay here for a week my first time in Tokyo. The staff are wonderful, and having a breakfast and cup of coffee ready in the morning was great. Nothing fancy but a great jumping off point for your adventures.
Comment from Hotel Management
25 Oct 2024 by 東横INN新宿歌舞伎町 くちこみ担当, Hotel Management
この度は当ホテルにご宿泊頂き誠にありがとうございます。次回も是非当ホテルをご利用頂きますよう、一同心よりお待ち申し上げます。
4 out of 5
by A verified traveler

Posted 13 Oct 2024
Thanks
Comment from Hotel Management
14 Oct 2024 by 東横INN新宿歌舞伎町 くちこみ担当, Hotel Management
この度は当ホテルにご宿泊頂きまして お礼申し上げます。今後も多くのお客様に選ばれるホテルを目指し精進して参ります。またこちらへお越しの際は、ぜひ当ホテルをご利用ください。
3 out of 5
by A verified traveler

Posted 9 Oct 2024
Comment from Hotel Management
11 Oct 2024 by 東横INN新宿歌舞伎町 くちこみ担当, Hotel Management
この度は当ホテルへのご宿泊、誠にありがとうございました。又、お忙しい中ご投稿頂きまして重ねて御礼申し上げます。せっかくお泊りいただいたにもかかわらず、残念なお気持ちにさせてしまい大変申し訳ございません。是非、挽回の機会を賜りたく、またのご来館を心よりお待ち申し上げます。
4 out of 5
by A verified traveler from Calgary

Posted 5 Oct 2024
Older hotel. Clean, typical small Japanese room size
Comment from Hotel Management
6 Oct 2024 by 東横INN新宿歌舞伎町 くちこみ担当, Hotel Management
この度はご宿泊頂き誠に有難うございます。次回ご来館いただけた際には更なるおもてなしをご提供できますよう従業員一同、精進して参ります。
4 out of 5
by A verified traveler

Posted 29 Sep 2024
Very clean
Comment from Hotel Management
30 Sep 2024 by 東横INN新宿歌舞伎町 くちこみ担当, Hotel Management
この度はご利用いただきまして誠にありがとうございます。またお帰りいただけたらと願っております。次回も是非当ホテルをご利用頂きますよう、従業員一同、心よりお待ち申し上げます。