Ratings based on 396 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Nov 2024
Loved the breakfast! Staff were super helpful and appreciated the hospitality. Cozy rooms that fulfilled our needs. Will definitely be considering staying again on our next trip to Tokyo!
Comment from Hotel Management
12 Nov 2024 by 東横INN門前仲町永代橋 くちこみ担当, Hotel Management
Thank you very much for using our hotel.We appreciate your kind words.All of our staff will continue to strive to further improve our service.We look forward to seeing you again.
by A verified traveler
Posted 8 Nov 2024
It was our first time in Japan and we had a really good experience in this hotel.
Very affordable and close to transit only ~3-5 mins away from bus and ~10 mins away from the trains. Lawson (konbini) was just within 1 min from the hotel.
As expected rooms are smaller than Western hotels however it was very clean. The staff were very friendly especially the very lovely and swift moving grannies during breakfast. Not only they served good breakfast but they were very attentive in making sure all the dishes were enough all the time and were very polite when needing to refill the dishes. Also they try to change the dishes everyday, mostly the meat options.
I would say their breakfast is Western friendly as well while offering some Japanese style traditional food (grilled mackarel, miso soup etc.).
We received new towels in a bag hanged on our door handle everyday too and were told when housekeeping would come and clean.
There were free packets of lotions and facial moisturizers, combs, teas and many more goodies in front of the reception.
I do hope they would fix the laundry though as it took a while for ours to dry but you would really appreciate having this amenity as some hotels in Japan don't have it at all.
Overall highly recommend especially if you are on a budget! The staff made it such a good experience for us though, definitely high praises for them!
Comment from Hotel Management
9 Nov 2024 by 東横INN門前仲町永代橋 くちこみ担当, Hotel Management
Thank you very much for using our hotel.We would also like to thank you for your cooperation in filling out the survey.We are very happy to receive your kind words.We will continue to strive to provide a delicious breakfast and clean rooms.If you are planning to come to Japan again, please use our hotel.Toyoko Inn Monzen-Nakacho Eitaibashi Front desk
by A verified traveler
Posted 30 Sep 2024
Only 2 towels in the room even i booked for 4 people. When i asked for towel, i have to pay 100 yen for each towel.
Comment from Hotel Management
30 Sep 2024 by 東横INN門前仲町永代橋 くちこみ担当, Hotel Management
Thank you very much for using our hotel.We would also like to thank you for your cooperation in filling out the survey.Thank you very much for your valuable opinion.All of our staff will continue to strive to further improve our services.We look forward to seeing you again.Toyoko Inn Monzen-Nakacho Eitaibashi Front Desk
by A verified traveler
Posted 9 Sep 2024
Comment from Hotel Management
12 Sep 2024 by 東横INN門前仲町永代橋 くちこみ担当, Hotel Management
この度は当ホテルにご宿泊賜りまして誠に有難う御座いました。又、お忙しい中時間を割いてご投稿頂きました事、重ねて御礼申し上げます。これからも更なるサービス向上を目指し、スタッフ一同努力して参ります。またのご利用、心よりお待ちしております。
by A verified traveler
Posted 23 Jul 2024
Comment from Hotel Management
25 Jul 2024 by 東横INN門前仲町永代橋 くちこみ担当, Hotel Management
この度は当ホテルにご宿泊頂き誠にありがとうございます。また、多くのホテルの中から当ホテルをお選び頂き重ねて御礼申し上げます。またのご利用心よりお待ちしております。東横イン門前仲町永代橋 フロント
by A verified traveler from Mastic Beach
Posted 13 Jul 2024
It was clean but if the rooms were a little bit bigger then it would have been better. The hallways were little stuffy and muggy because they don't have Airconditioner on compared to other hotels.
Comment from Hotel Management
14 Jul 2024 by 東横INN門前仲町永代橋 くちこみ担当, Hotel Management
Thank you for staying with us and for sharing your review. Please come visit us again when you come to Tokyo. All our staff look forward to welcoming you back.
by A verified traveler
Posted 28 Jun 2024
The staff are very nice
Comment from Hotel Management
29 Jun 2024 by 東横INN門前仲町永代橋 くちこみ担当, Hotel Management
Thank you for staying at our hotel.We also appreciate your cooperation in writing your review.Thank you for praising our staff.We will continue to make efforts to ensure that overseas guests can stay with us with peace of mind.Please use our hotel again if you come to Tokyo.We look forward to seeing you again.Toyoko Inn Monzen-Nakacho Eitaibashi Front
by A verified traveler
Posted 22 Jun 2024
A receptionist helped us get a dinner reservation. I accidentally left some clothes in a closet; they held for me to pick up at front office.
Comment from Hotel Management
22 Jun 2024 by 東横INN門前仲町永代橋 くちこみ担当, Hotel Management
Thank you very much for staying at our hotel.Also, thank you for choosing our hotel from many hotels.We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future.We look forward to your continued use.
by A verified traveler
Posted 24 May 2024
Professional staff. Free breakfast.
Comment from Hotel Management
25 May 2024 by 東横INN門前仲町永代橋 くちこみ担当, Hotel Management
Thank you very much for staying at our hotel.Thank you again for having posted a review.We look forward to seeing you soon on your next visit.
by A verified traveler from long beach
Posted 21 Apr 2024
We love our time in this Hotel. Super clean and friendly.
Comment from Hotel Management
21 Apr 2024 by 東横INN門前仲町永代橋 くちこみ担当, Hotel Management
Thank you very much for staying at our hotel the other day.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.
