Ratings based on 956 Verified Reviews

4.3 out of 5
100% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Jan 2025
5 out of 5
by A verified traveler

Posted 23 Dec 2024
Comment from Hotel Management
24 Dec 2024 by 東横INN羽田空港2 くちこみ担当, Hotel Management
この度は当ホテルにご宿泊賜り誠にありがとうございました。是非またのお越しをスタッフ一同心よりお待ち申し上げます。
4 out of 5
by A verified traveler

Posted 19 Dec 2024
very convenient for Haneda Airport.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Dec 2024
4 out of 5
by A verified traveler

Posted 16 Dec 2024
The location close to Haneda airport and shuttle bus service made getting to the airport early in the morning easy and stress free. The hotel is almost next door to Otorii train station so it was easy to catch a train back into the city for last minute shopping. The room was small but comfortable enough for our two night stay and staff were very friendly and helpful. The bed however is the only thing we didn’t love…the mattress was rock hard and difficult to sleep in. Worst bed out of all our hotel stays.
Comment from Hotel Management
22 Dec 2024 by 東横INN羽田空港2 くちこみ担当, Hotel Management
Thank you very much for staying with us.We are honored that you were satisfied with the hotel's location and our staff.We sincerely apologize for any inconvenience caused by the hardness of the bed.All of our staff will continue to work hard to provide you with even better service.We look forward to seeing you again.
5 out of 5
by A verified traveler

Posted 14 Dec 2024
This is near a train station for easy travel around Tokyo. Directly across the street was 7-Eleven and a pharmacy store. The staff are accommodating too. The included breakfast was better than any Japanese hotel’s we have stayed in so far.
Comment from Hotel Management
22 Dec 2024 by 東横INN羽田空港2 くちこみ担当, Hotel Management
Thank you for staying at our hotel.We are very honored to receive your compliments about the location, staff, and free breakfast service.All of our staff will continue to work hard to provide you with even better service.We look forward to welcoming you again.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Dec 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Dec 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Dec 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Nov 2024