Ratings based on 688 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Used to be a great value with in room laundry. Property condition has aged. Largest room very hard to get. Other rooms are too small.
by A verified traveler
Posted 17 Nov 2024
Property is past its prime. No longer good value for money. Very small rooms and larger rooms are hard to get.
by A verified traveler
Posted 16 Nov 2024
There are laundry and dryer machine, kitchen with table wares, microwave…very convenient and comfortable facility!!
by A verified traveler
Posted 2 Nov 2024
Superb location!
by A verified traveler
Posted 2 Nov 2024
Used to be a better value. Rooms are very small unless reserving the largest. Post Covid housekeeping has been eliminated and only daily towels are provided. Overall property particularly rooms and bathrooms have aged without renovation. Still recommended if in room laundry is needed and for the specific location in Aoyama if room price can be below $250.
by A verified traveler
Posted 24 Oct 2024
I really enjoyed the available washer/dryer and mini kitchen area in the suite we reserved. The convenience of the bus stop and nearby train station really made exploring the city a breeze. Definitely plan on returning to this hotel on our next visit!
by A verified traveler from Louisville
Posted 22 Oct 2024
Convenient location; I felt very safe
by A verified traveler
Posted 16 Oct 2024
Great location close to metro station, room had a small kitchenette and a washer dryer which made my stay even more convenient.
Not much interaction with hotel staff but housekeeping was great.
by A verified traveler from Port Moody
Posted 11 Oct 2024
I had a small issue and asked the staff to help me out. They came immediately and resolved the issue.
It’s close to Omote Sando and Gaienmmae metro station. If I have another chance, I’ll definitely stay again!
by A verified traveler
Posted 14 Sep 2024