Ratings based on 702 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Dec 2024
Always a good basic option when you are in Tokyo and are looking for a well located simple place to stay. i’ve been there many times, I think the price and service you get are on point. I do recomment it.
by A verified traveler
Posted 23 Dec 2024
It was our first time staying in Aoyama. Area was safe.
Hotel room had some stains that looked like spilt food and drinks that was not cleaned prior to us entering the room.
Staff also made me uncomfortable as they were giggling and talking about guests while standing at the front desk. It was very unprofessional and it was obvious that they were talking about me as they pointed and laughed every time I walked down to the lobby area. Very disappointing.
by A verified traveler
Posted 17 Dec 2024
Great location. Good rooms. Bathroom is a bit dated but all in all I am satisfied.
by A verified traveler
Posted 15 Dec 2024
by A verified traveler
Posted 17 Nov 2024
Used to be a great value with in room laundry. Property condition has aged. Largest room very hard to get. Other rooms are too small.
by A verified traveler
Posted 17 Nov 2024
Property is past its prime. No longer good value for money. Very small rooms and larger rooms are hard to get.
by A verified traveler
Posted 16 Nov 2024
There are laundry and dryer machine, kitchen with table wares, microwave…very convenient and comfortable facility!!
by A verified traveler
Posted 2 Nov 2024
Superb location!
by A verified traveler
Posted 2 Nov 2024
Used to be a better value. Rooms are very small unless reserving the largest. Post Covid housekeeping has been eliminated and only daily towels are provided. Overall property particularly rooms and bathrooms have aged without renovation. Still recommended if in room laundry is needed and for the specific location in Aoyama if room price can be below $250.
by A verified traveler
Posted 24 Oct 2024
I really enjoyed the available washer/dryer and mini kitchen area in the suite we reserved. The convenience of the bus stop and nearby train station really made exploring the city a breeze. Definitely plan on returning to this hotel on our next visit!
