Ratings based on 688 Verified Reviews

4.3 out of 5
87% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 17 Nov 2024
Used to be a great value with in room laundry. Property condition has aged. Largest room very hard to get. Other rooms are too small.
3 out of 5
by A verified traveler

Posted 17 Nov 2024
Property is past its prime. No longer good value for money. Very small rooms and larger rooms are hard to get.
5 out of 5
by A verified traveler

Posted 16 Nov 2024
There are laundry and dryer machine, kitchen with table wares, microwave…very convenient and comfortable facility!!
5 out of 5
by A verified traveler

Posted 2 Nov 2024
Superb location!
3 out of 5
by A verified traveler

Posted 2 Nov 2024
Used to be a better value. Rooms are very small unless reserving the largest. Post Covid housekeeping has been eliminated and only daily towels are provided. Overall property particularly rooms and bathrooms have aged without renovation. Still recommended if in room laundry is needed and for the specific location in Aoyama if room price can be below $250.
5 out of 5
by A verified traveler

Posted 24 Oct 2024
I really enjoyed the available washer/dryer and mini kitchen area in the suite we reserved. The convenience of the bus stop and nearby train station really made exploring the city a breeze. Definitely plan on returning to this hotel on our next visit!
5 out of 5
by A verified traveler from Louisville

Posted 22 Oct 2024
Convenient location; I felt very safe
5 out of 5
by A verified traveler

Posted 16 Oct 2024
Great location close to metro station, room had a small kitchenette and a washer dryer which made my stay even more convenient. Not much interaction with hotel staff but housekeeping was great.
5 out of 5
by A verified traveler from Port Moody

Posted 11 Oct 2024
I had a small issue and asked the staff to help me out. They came immediately and resolved the issue. It’s close to Omote Sando and Gaienmmae metro station. If I have another chance, I’ll definitely stay again!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Sep 2024