Ratings based on 286 Verified Reviews
4.9 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
12 Nov 2024 by TOKYO EAST SIDE HOTEL KAIE, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
12 Nov 2024 by TOKYO EAST SIDE HOTEL KAIE, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Posted 7 Nov 2024
Needs more staff
Comment from Hotel Management
9 Nov 2024 by TOKYO EAST SIDE HOTEL KAIE, Hotel Management
Thank you very much for using our service.All the staff are looking forward to your next visit.
by A verified traveler
Posted 5 Nov 2024
Good and friendly staff. Good for foreign travellers
Comment from Hotel Management
5 Nov 2024 by TOKYO EAST SIDE HOTEL KAIE, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
5 Nov 2024 by TOKYO EAST SIDE HOTEL KAIE, Hotel Management
Thank you very much for using our service.All the staff are looking forward to your next visit.
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
4 Nov 2024 by TOKYO EAST SIDE HOTEL KAIE, Hotel Management
Thank you very much for using our service.All of our staff members look forward to seeing you again.
by A verified traveler
Posted 1 Nov 2024
Comment from Hotel Management
3 Nov 2024 by TOKYO EAST SIDE HOTEL KAIE, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Posted 31 Oct 2024
Comment from Hotel Management
3 Nov 2024 by TOKYO EAST SIDE HOTEL KAIE, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Posted 27 Oct 2024
I wish they had laundry service.
Comment from Hotel Management
3 Nov 2024 by TOKYO EAST SIDE HOTEL KAIE, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Posted 18 Oct 2024
Hotel room was spacious and quiet. Location is steps away from the train station. We stayed here to go to Disney and it saved our feet at the end of the day coming home. Staff was very kind, and spoke English well. They also helped ship luggage to the next hotel. Fully recommend the hotel!
Comment from Hotel Management
19 Oct 2024 by TOKYO EAST SIDE HOTEL KAIE, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
