Ratings based on 934 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Oct 2024
Just amazing all round. Service was top notch, bed was super comfy and area was great to walk to everywhere we want to. Love the hotel!
Comment from Hotel Management
13 Nov 2024 by The Peninsula Tokyo, Hotel Management
Thank you for taking the time to share with us your feedback on your recent experience at The Peninsula Tokyo. We are happy to hear that you enjoyed your experience with us. Thank you for all of your kind comments, especially about the service and the location. We will look forward to welcoming you back hopefully in the near future!
by A verified traveler
Posted 13 Oct 2024
by A verified traveler from Sungnam
Posted 12 Oct 2024
Peninsula has been nice every time. Room was roomy.
Comment from Hotel Management
13 Nov 2024 by The Peninsula Tokyo, Hotel Management
Thank you for taking the time to share with us your feedback on your recent experience at The Peninsula Tokyo. We are happy to hear that you enjoyed your experience with us. We will look forward to welcoming you back hopefully in the near future!
by A verified traveler
Posted 9 Oct 2024
Excellent 5-star hotel experience. Every detail has been thought of, all amenities are readily available to you, and the staff are always pleasant and ready to assist. Riley a wonderful hotel and experience.
Comment from Hotel Management
13 Nov 2024 by The Peninsula Tokyo, Hotel Management
Thank you for taking the time to share with us your feedback on your recent experience at The Peninsula Tokyo. We are happy to hear that you enjoyed your experience with us. Thank you for all of your kind comments. We will look forward to welcoming you back hopefully in the near future!
by A verified traveler
Posted 5 Oct 2024
This was an outstanding Hotel. The service was excellent, and everyone was friendly and helpful. I would be more than happy to stay here again.
Comment from Hotel Management
13 Nov 2024 by The Peninsula Tokyo, Hotel Management
Thank you for taking the time to share with us your feedback on your recent experience at The Peninsula Tokyo. We are happy to hear that you enjoyed your experience with us. Thank you for all of your kind comments, especially about the service. We will look forward to welcoming you back hopefully in the near future!
by A verified traveler
Posted 4 Oct 2024
Top notch service and staff, property sooo well designed, generous rooms, pool was amaze, class act hotel
Comment from Hotel Management
13 Nov 2024 by The Peninsula Tokyo, Hotel Management
Thank you for taking the time to share with us your feedback on your recent experience at The Peninsula Tokyo. We are happy to hear that you enjoyed your experience with us. Thank you for all of your kind comments, especially about the room and service. We will look forward to welcoming you back hopefully in the near future!
by A verified traveler
Posted 1 Oct 2024
Excellent and truly 5-star hotel experience
Comment from Hotel Management
13 Nov 2024 by The Peninsula Tokyo, Hotel Management
Thank you for taking the time to share with us your feedback on your recent experience at The Peninsula Tokyo. We are happy to hear that you enjoyed your experience with us. We will look forward to welcoming you back hopefully in the near future!
by A verified traveler
Posted 29 Sep 2024
by A verified traveler
Posted 8 Sep 2024
Beautiful hotel in an excellent location connected to the Hibiya Station with access to several Tokyo Metro lines. We loved our stay here!
Comment from Hotel Management
25 Sep 2024 by The Peninsula Tokyo, Hotel Management
Thank you for taking the time to share with us your feedback on your recent experience at The Peninsula Tokyo. IWe are delighted to know that you loved your stay with us. We look forward to welcoming you back on your next visit to Tokyo!
by A verified traveler
Posted 3 Sep 2024
Peninsula Tokyo is among the best hotel in the world. The service was excellent. Room is spacious and classically decorated and in excellent condition. Staffs were attentive and knowledgable. Would request the hotel to reconsider the price of orange juice though.
Comment from Hotel Management
13 Sep 2024 by The Peninsula Tokyo, Hotel Management
Thank you for taking the time to share with us your feedback on your recent experience at The Peninsula Tokyo. We are happy to hear that you enjoyed your experience with us. We appreciate your feedback regarding the price of orange juice, it is comments such as yours that are instrumental as we look to further enhance our guests’ experience. Thank you once again for your valuable feedback. We look forward to the opportunity of welcoming you back again to The Peninsula Tokyo.
