Ratings based on 140 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Dec 2024
Excellent location. Bus stop few feet away, makes it easy to travel in Tokyo. Roof terrace nice plus to view Tokyo at night. Would recommend
Comment from Hotel Management
11 Dec 2024 by The Front Desk Team , Hotel Management
Thank you very much for choosing to stay at our hotel during your recent visit. We are delighted that you enjoyed your time here, and our entire staff is grateful for your positive feedback. We greatly appreciate your kind words about our rooftop terrace. We look forward to the opportunity to serve you again at our hotel in the near future. If you have any questions or special requests, please don't hesitate to let us know. Once again, thank you for taking the time to provide us with your feedback. Sincerely,
by A verified traveler
Posted 20 Nov 2024
Great location, excellent service and facility conditions. Would stay here again on my next visit to Tokyo!
Comment from Hotel Management
11 Dec 2024 by The Front Desk Team , Hotel Management
Thank you very much for choosing to stay at our hotel during your recent visit. We are delighted that you enjoyed your time here, and our entire staff is grateful for your positive feedback. We are committed to continuously striving to provide you with a comfortable and pleasant stay in the future. We look forward to the opportunity to serve you again at our hotel in the near future. If you have any questions or special requests, please don't hesitate to let us know. Once again, thank you for taking the time to provide us with your feedback. Sincerely,
by A verified traveler
Posted 16 Nov 2024
Great location, quiet and safe
Rooms are clean and comfortable
Comment from Hotel Management
11 Dec 2024 by The Front Desk Team , Hotel Management
Thank you very much for choosing to stay at our hotel during your recent visit. We are delighted that you enjoyed your time here, and our entire staff is grateful for your positive feedback. We are committed to continuously striving to provide you with a comfortable and pleasant stay in the future. We look forward to the opportunity to serve you again at our hotel in the near future. If you have any questions or special requests, please don't hesitate to let us know. Once again, thank you for taking the time to provide us with your feedback. Sincerely,
by A verified traveler
Posted 10 Nov 2024
Very average. Air con was off, toilet heating was off, bed was so so. Not as good as some of the other hotels we stayed on our trip.
Comment from Hotel Management
11 Dec 2024 by The Front Desk Team , Hotel Management
Thank you very much for choosing to stay at our hotel recently. We deeply appreciate your valuable feedback. We sincerely apologize for any discomfort you may have experienced during your stay and for any dissatisfaction with our services. We will investigate and make efforts for improvement. We highly value your feedback and will work towards enhancement in the future. Once again, thank you for taking the time to provide us with your evaluation. Sincerely,
by A verified traveler
Posted 31 Oct 2024
A nice clean hotel with friendly staff in a great location. The rooftop terrace was awesome
Comment from Hotel Management
11 Dec 2024 by The Front Desk Team , Hotel Management
Thank you very much for choosing to stay at our hotel during your recent visit. We are delighted that you enjoyed your time here, and our entire staff is grateful for your positive feedback. We greatly appreciate your kind words about our rooftop terrace. We look forward to the opportunity to serve you again at our hotel in the near future. If you have any questions or special requests, please don't hesitate to let us know. Once again, thank you for taking the time to provide us with your feedback. Sincerely,
by A verified traveler
Posted 28 Oct 2024
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Comment from Hotel Management
11 Dec 2024 by The Front Desk Team , Hotel Management
Thank you very much for choosing to stay at our hotel during your recent visit. We are delighted that you enjoyed your time here, and our entire staff is grateful for your positive feedback. We are committed to continuously striving to provide you with a comfortable and pleasant stay in the future. We look forward to the opportunity to serve you again at our hotel in the near future. If you have any questions or special requests, please don't hesitate to let us know. Once again, thank you for taking the time to provide us with your feedback. Sincerely,
by A verified traveler
Posted 23 Oct 2024
The hotel was very close to train stations, and many restaurants. However, the rooms were a bit cramped.
Comment from Hotel Management
11 Dec 2024 by The Front Desk Team , Hotel Management
Thank you very much for choosing to stay at our hotel recently. We deeply appreciate your valuable feedback. We sincerely apologize for any discomfort you may have experienced during your stay and for any dissatisfaction with our services. We will investigate and make efforts for improvement. We highly value your feedback and will work towards enhancement in the future. Once again, thank you for taking the time to provide us with your evaluation. Sincerely,
by A verified traveler
Posted 11 Oct 2024
The Kansashi is a distance away from both the train stations, only Bus stop is nearby. Recommended for one to take taxi over instead. The bathroom and toilet were in shared space. For 4 of us to take turns to use the bathroom, was inconvenient. Nothing fanciful near the hotel except temple. As most of the restaurants operate till 1900 jst, we found the eating areas limited.
by A verified traveler
Posted 5 Oct 2024
Excellent first stop on our trip. Hotel was very accessible and the staff was incredibly helpful.
by A verified traveler
Posted 4 Oct 2024
At walking distance from shopping and Sensō-ji.
