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Sutton Place Hotel Ueno

2.5 star property
Hotel in Tokyo, a short walk to Ueno Park

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Photo gallery for Sutton Place Hotel Ueno

In-room safe, desk, soundproofing, iron/ironing board
Reception
Exterior
Full-size fridge, microwave, toaster, rice cooker
In-room safe, desk, soundproofing, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Laundry
  • Air conditioning
  • Kitchen
  • Free WiFi

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Twin Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Full-sized refrigerator/freezer
LCD TV
Free extra futon mattress
Bidet
Shower/tub combination
  • 17.2 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Single Room

Highlights

Soundproofed
Air conditioning
Heating
Full-sized refrigerator/freezer
LCD TV
Free extra futon mattress
Bidet
Shower/tub combination
  • 14 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Double Room

Highlights

Soundproofed
Air conditioning
Heating
Full-sized refrigerator/freezer
LCD TV
Free extra futon mattress
Bidet
Shower/tub combination
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

In-room safe, desk, soundproofing, iron/ironing board

Junior Suite

Highlights

Soundproofed
Air conditioning
Heating
Full-sized refrigerator/freezer
LCD TV
Sofa bed - twin
Free extra futon mattress
Separate bedroom
  • 34.7 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Deluxe Double Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Heating
Full-sized refrigerator/freezer
LCD TV
Free extra futon mattress
Bidet
Shower/tub combination
  • 18.7 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Bathroom

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Interior

Junior Suite

  • Sleeps 4
  • 2 Twin Sofa Beds and 2 Twin Beds

View all photos for Standard Single Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Bathroom

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

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The price is P5,706
P6,277 total
includes taxes & fees
Feb 24 - Feb 25
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About the neighborhood

Map
7-chome-8-23 Ueno, Tokyo, Tokyo, 110-0005

What's nearby

  • Ueno Park - 9 min walk
  • Tokyo National Museum - 11 min walk
  • Sensoji Temple - 2 min drive
  • Tokyo Skytree - 4 min drive
  • Tokyo Dome - 5 min drive

Getting around

  • Inaricho Station - 7 min walk
  • Keisei-Ueno Station - 9 min walk
  • Narita Intl. Airport (NRT) - 68 min drive

Restaurants

  • ‪大江戸そば - ‬12 min walk
  • ‪晴晴飯店 - ‬1 min walk
  • ‪ニコBAR ケ・セラ・セラ 上野店 - ‬1 min walk
  • ‪祥龍刀削麺荘上野店 - ‬1 min walk
  • ‪陣矢東京油そば伝承館 - ‬2 min walk

About this property

Sutton Place Hotel Ueno

Hotel near Ueno Park
Close to Ueno Zoo and University of Tokyo, Sutton Place Hotel Ueno provides amenities like laundry facilities. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Luggage storage, smoke-free premises, and a vending machine
  • A front-desk safe
Room features
All 50 rooms feature comforts such as air conditioning and bathrobes, in addition to perks like free WiFi and desk chairs.
Other conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and bidets
  • 32-inch LCD TVs with digital channels
  • Communal kitchens, full-sized refrigerators/freezers, and microwaves

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Accessibility

  • Hardwood flooring in room
  • No elevator
  • Tile flooring in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free extra futon

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave
  • Paper towels
  • Rice cooker
  • Shared kitchen access
  • Toaster

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laundry detergent
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:30 PM; Check-in end time: 9:00 PM
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 4:30 PM - 8:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Sutton Place Hotel Ueno Hotel
Sutton Place Hotel Ueno Tokyo
Sutton Place Hotel Ueno Hotel Tokyo

Frequently asked questions

Is Sutton Place Hotel Ueno pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sutton Place Hotel Ueno?

This property doesn't offer parking.

What time is check-in at Sutton Place Hotel Ueno?

Check-in start time: 4:30 PM; Check-in end time: 9:00 PM.

What time is check-out at Sutton Place Hotel Ueno?

Check-out is at 11:00 AM.

Where is Sutton Place Hotel Ueno located?

Located in Ueno, this hotel is within a 10-minute walk of Ameyoko Shopping District and Ueno Park. Sensoji Temple and Ueno Zoo are also within 1 mi (2 km). Inaricho Station is 7 minutes by foot and Iriya Station is 10 minutes.

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Sutton Place Hotel Ueno Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 73 out of 211 reviews
Rating 8 - Good. 79 out of 211 reviews
Rating 6 - Okay. 36 out of 211 reviews
Rating 4 - Poor. 19 out of 211 reviews
Rating 2 - Terrible. 4 out of 211 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

SIN MING

Good
Stayed 2 nights in Feb 2025

8/10 Good

Wei Jie

Blinds on the window allow you to be greeted by the sunrise each morning. Hotel guest need to clear rubbish and linen on their own rach day.
Stayed 2 nights in Dec 2024

6/10 Okay

Victoria

Liked: Property conditions & facilities
The picture on Expedia looks like a nice proper hotel. Surprise to find it hidden along the shops. Have to take an old lift to the lobby. The place is clean as per Japanese standard. Room is big for 3 of us. Looks like student accommodation. No view though. Location very convenient to UENo station. Staff are polite.
Stayed 1 night in Dec 2024

10/10 Excellent

Phillip

Very conveniently located 5 minutes walk from Ueno Station. Easy check in and check out. Across the road is a 711. Exhaust fans in bathroom would be good in winter as high condensation after 4 people showering.
Stayed 3 nights in Jan 2025

8/10 Good

Veerasit

Moderate price for good room size, walkable area, Check-in time at 16:30 is too late, no breakfast provided but lots of fast food restaurant in the area
Stayed 6 nights in Dec 2024

10/10 Excellent

まりな

was very happy with the service by staff at Sutton Place Hotel Ueno.
Stayed 1 night in Oct 2024

8/10 Good

Grace

The room is small like most Japan hotel. Even the check in lobby area is rather small. But conveniently located.
Stayed 2 nights in Dec 2024

10/10 Excellent

Pioray

Excellent Service
Stayed 2 nights in Nov 2024

8/10 Good

Andrew

Friendly staff
Stayed 2 nights in Oct 2024

10/10 Excellent

YANG

it is very comfortable to stay
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Location was convenient and the room was nice.
Stayed 3 nights in May 2024

8/10 Good

James

Card keys will be more convenient
Stayed 4 nights in Nov 2024

10/10 Excellent

Andrea

Great stay in the heart of Ueno
Great stay! Prime location. It’s close to Ueno station and the Ueno Kesei Skyliner if you’re flying in from Narita Airport. The rooms are small, and the bathroom layout is different than what you see in most Tokyo hotels, but it’s cozy. Most staff didn’t speak English but they’re so great and will help with anything! Will be back soon!
Stayed 1 night in Oct 2024

8/10 Good

Betty

It was convenient.
Stayed 3 nights in Oct 2024

10/10 Excellent

Tun hsueh

Very good
Stayed 1 night in Sep 2024

10/10 Excellent

Yutaka

Very well
Stayed 3 nights in Sep 2024

6/10 Okay

Jingjing

Couldn’t sleep because the room facing to the highway and it is very noisy in the middle of night .
Stayed 5 nights in Oct 2024

10/10 Excellent

Xuanyan

the ueno area was very convenient and the subway is very near
Stayed 1 night in May 2024

8/10 Good

Jennifer

It is a convenient hotel to stay in with a decent sized and comfortable double bed. It was reasonably priced for Tokyo
Stayed 1 night in Apr 2024

6/10 Okay

Sin man chris

Liked: Cleanliness, property conditions & facilities
Not clean

10/10 Excellent

Ang Qi

It was really pretty and new
Stayed 1 night in Jun 2024

4/10 Poor

Clint M

Liked: Amenities, property conditions & facilities
Pros: Excellent service at front desk. Cons: Only one tiny elevator for entire hotel, hotel needs a major renovation to update everything, tile in bathroom floor and around sink needs to be cleaned, no lobby area (check in is on the third floor in a 12x12 sq ft room), emergency exit that leads to staircase outside of building does not have secured doors on each floor, ugly old brown towels in bathroom.
Stayed 3 nights in Sep 2024

8/10 Good

Lik Hang

Good location but room a bit small
Stayed 1 night in May 2024

8/10 Good

Norio

Easy, clean, everything works fine.
Stayed 1 night in Jul 2024

10/10 Excellent

C

Very nice hotel, perfect bedding
Stayed 1 night in Nov 2023