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Sotetsu Fresa Inn Tokyo Toyocho

3.0 star property
Tokyo hotel in Koto with a 24-hour front desk and a coffee shop

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sotetsu Fresa Inn Tokyo Toyocho

Reception
Front of property
Reception
Down comforters, blackout drapes, free WiFi, bed sheets
Vending machine

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 40 of 40 rooms

View all photos for [Non-Smoking] Connecting Room

Down comforters, blackout drapes, free WiFi, bed sheets

[Non-Smoking] Connecting Room

Highlights

Air conditioning
Heating
LCD TV
Blackout drapes/curtains
Down duvet
Bidet
Shower/tub combination
Hair dryer
  • Sleeps 5
  • 3 Large Twin Beds and 1 Twin Sofa Bed

View all photos for [Non-Smoking] Single Room

Down comforters, blackout drapes, free WiFi, bed sheets

[Non-Smoking] Single Room

Highlights

Air conditioning
Heating
LCD TV
Blackout drapes/curtains
Down duvet
Bidet
Shower/tub combination
Hair dryer
  • 11 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for [Non-Smoking] Small Double Room

Down comforters, blackout drapes, free WiFi, bed sheets

[Non-Smoking] Small Double Room

Highlights

Air conditioning
Heating
LCD TV
Blackout drapes/curtains
Down duvet
Bidet
Shower/tub combination
Hair dryer
  • 11 sq m
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for [Non-Smoking] Double Room

Down comforters, blackout drapes, free WiFi, bed sheets

[Non-Smoking] Double Room

Highlights

Air conditioning
Heating
LCD TV
Blackout drapes/curtains
Down duvet
Bidet
Shower/tub combination
Hair dryer
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for [Non-Smoking] Twin Room

Down comforters, blackout drapes, free WiFi, bed sheets

[Non-Smoking] Twin Room

Highlights

Air conditioning
Heating
LCD TV
Blackout drapes/curtains
Down duvet
Bidet
Shower/tub combination
Hair dryer
  • 21 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for [Smoking] Single Room

Down comforters, blackout drapes, free WiFi, bed sheets

[Smoking] Single Room

Highlights

Air conditioning
Heating
LCD TV
Blackout drapes/curtains
Down duvet
Bidet
Shower/tub combination
Hair dryer
  • 11 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for [Smoking] Double Room

Down comforters, blackout drapes, free WiFi, bed sheets

[Smoking] Double Room

Highlights

Air conditioning
Heating
LCD TV
Blackout drapes/curtains
Down duvet
Bidet
Shower/tub combination
Hair dryer
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for [Smoking] Small Double Room

Down comforters, blackout drapes, free WiFi, bed sheets

[Smoking] Small Double Room

Highlights

Air conditioning
Heating
LCD TV
Blackout drapes/curtains
Down duvet
Bidet
Shower/tub combination
Hair dryer
  • 11 sq m
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for [Smoking] Deluxe Triple Room

Down comforters, blackout drapes, free WiFi, bed sheets

[Smoking] Deluxe Triple Room

Highlights

Air conditioning
Heating
LCD TV
Blackout drapes/curtains
Down duvet
Bidet
Shower/tub combination
Hair dryer
  • 30 sq m
  • Sleeps 6
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for [Smoking] Deluxe Twin Room

Down comforters, blackout drapes, free WiFi, bed sheets

[Smoking] Deluxe Twin Room

Highlights

Air conditioning
Heating
LCD TV
Blackout drapes/curtains
Down duvet
Bidet
Shower/tub combination
Hair dryer
  • 30 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for [Non-Smoking] Family Room (bunk beds)

Down comforters, blackout drapes, free WiFi, bed sheets

[Non-Smoking] Family Room (bunk beds)

Highlights

Air conditioning
Heating
LCD TV
Blackout drapes/curtains
Down duvet
Bidet
Shower/tub combination
Hair dryer
  • 20 sq m
  • Sleeps 7
  • 2 Large Twin Beds and 1 Twin Bunk Bed

View all photos for [Non-Smoking] Premium Triple Room

Down comforters, blackout drapes, free WiFi, bed sheets

[Non-Smoking] Premium Triple Room

Highlights

Air conditioning
Heating
LCD TV
Blackout drapes/curtains
Down duvet
Bidet
Shower/tub combination
Hair dryer
  • 32 sq m
  • Sleeps 6
  • 3 Twin Beds

View all photos for [Non-Smoking] Premium Fourth Room

Down comforters, blackout drapes, free WiFi, bed sheets

[Non-Smoking] Premium Fourth Room

Highlights

Air conditioning
Heating
LCD TV
Blackout drapes/curtains
Down duvet
Bidet
Shower/tub combination
Hair dryer
  • 32 sq m
  • Sleeps 8
  • 3 Twin Beds and 1 Double Sofa Bed

View all photos for [Non-Smoking] Deluxe Twin Rom

Down comforters, blackout drapes, free WiFi, bed sheets

[Non-Smoking] Deluxe Twin Rom

Highlights

Air conditioning
Heating
LCD TV
Blackout drapes/curtains
Down duvet
Bidet
Shower/tub combination
Hair dryer
  • 30 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for [Non-Smoking] Deluxe Triple Room

Down comforters, blackout drapes, free WiFi, bed sheets

[Non-Smoking] Deluxe Triple Room

Highlights

Air conditioning
Heating
LCD TV
Blackout drapes/curtains
Down duvet
Bidet
Shower/tub combination
Hair dryer
  • 30 sq m
  • Sleeps 6
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for [Non-Smoking] Beauty Room

Down comforters, blackout drapes, free WiFi, bed sheets

[Non-Smoking] Beauty Room

Highlights

Air conditioning
Heating
LCD TV
Blackout drapes/curtains
Down duvet
Bidet
Shower/tub combination
Hair dryer
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for [Smoking] Connecting Room

Down comforters, blackout drapes, free WiFi, bed sheets

[Smoking] Connecting Room

Highlights

Air conditioning
Heating
LCD TV
Blackout drapes/curtains
Down duvet
Bidet
Shower/tub combination
Hair dryer
  • Sleeps 5
  • 3 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Relax Semi Double Room - Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Relax Semi Double Room - Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Relax Double Room - Non-Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Relax Double Room - Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room - Non-Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Single Room - Non-Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Relax Single Room - Non-Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Relax Single Room - Non-Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Family (bunk beds)

Down comforters, blackout drapes, free WiFi, bed sheets

Family (bunk beds)

  • Sleeps 4
  • 1 Twin Bunk Bed and 2 Double Beds

View all photos for Premium Fourth Non-smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Premium Fourth Non-smoking

  • Sleeps 4
  • 3 Double Beds and 1 Twin Sofa Bed

View all photos for Premium Triple Non-smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Premium Triple Non-smoking

  • Sleeps 3
  • 3 Double Beds

View all photos for Twin Non-smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Twin Non-smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room - Non-Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Deluxe Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Semi Double Room - Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Semi Double Room - Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Relax Semi Double Room - Non-Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Relax Semi Double Room - Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room - Non-Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Double Room - Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room - Non-Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Deluxe Triple Room - Non-Smoking

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Semi Double Room - Non-Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Semi Double Room - Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room - Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Deluxe Twin Room - Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Relax Double Room - Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Relax Double Room - Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room - Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Comfort Double Room - Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room - Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Single Room - Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Triple Room - Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Deluxe Triple Room - Smoking

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Double Room - Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Double Room - Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Relax Single Room - Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Relax Single Room - Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room - Non-Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Comfort Double Room - Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Boutique Twin Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Boutique Twin Smoking

  • Sleeps 2
  • 1 Twin Bed and 1 Double Bed

Similar properties

Property grounds

Sotetsu Fresa Inn Tokyo Kinshicho

Free WiFi
Restaurant
Air conditioning
Breakfast available
9.0 out of 10, Wonderful, (1005)
Sotetsu Fresa Inn Tokyo Kinshicho
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About the neighborhood

Map
4-4-3 Toyo Koto-ku, Tokyo, Tokyo-to, 135-0016

What's nearby

  • Tokyo Skytree - 6 min drive - 5.2 km
  • Toyosu Market - 6 min drive - 5.3 km
  • Sensoji Temple - 6 min drive - 6.6 km
  • Tokyo Big Sight - 6 min drive - 6.8 km
  • Tokyo Disneyland® - 11 min drive - 10.1 km

Getting around

  • Toyocho Station - 2 min walk
  • Etchujima Station - 3 min drive
  • Narita Intl. Airport (NRT) - 57 min drive

Restaurants

  • ‪マクドナルド - ‬1 min walk
  • ‪松屋 - ‬1 min walk
  • ‪東京油組総本店東陽町組 - ‬1 min walk
  • ‪吉野家 - ‬3 min walk
  • ‪カフェ ベローチェ 東陽町店 - ‬3 min walk

About this property

Sotetsu Fresa Inn Tokyo Toyocho

Hotel near Tokyo Skytree
Take advantage of a coffee shop/cafe, a hair salon, and dry cleaning/laundry services at Sotetsu Fresa Inn Tokyo Toyocho. The on-site restaurant, Pronto, serves breakfast. In addition to a bar, guests can connect to free in-room WiFi.
Other perks include:
  • Cooked-to-order breakfast (surcharge), a vending machine, and an elevator
  • Luggage storage and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 144 rooms include comforts such as air conditioning, as well as amenities like free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and toilets with electronic bidets
  • LCD TVs with digital channels
  • Heating and housekeeping

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: JPY 570 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Pronto
  • Saizeriya

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with digital channels
  • Pay movies

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property has an automated self-service check-in machine that requires a passport; the name on the booking must match the name on the guest's passport in order to complete the check-in process.
The name on the booking must match the name on the passport.
Parcel deliveries will be accepted only for guests in house or checking in within a week of the day of receipt. Guests should write the name of the guest and check-in date on the package. The property cannot hold very large bags, large amounts of baggage, or items that require refrigeration or freezing. Please note that the property will not pay cash on delivery, so guests should make sure to pay before sending their items.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately JPY 570 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Alipay, PayPay, WePay, and LINE Pay
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Fresa Inn
Fresa Inn Tokyo-Toyocho
Sotetsu Fresa
Sotetsu Fresa Inn
Sotetsu Fresa Inn Tokyo-Toyocho
Sotetsu Fresa Tokyo-Toyocho
Sotetsu Inn
Sotetsu Fresa Inn Tokyo Toyocho Ekimae Japan
Sotetsu Fresa Tokyo Toyocho
Sotetsu Fresa Inn Tokyo Toyocho Hotel
Sotetsu Fresa Inn Tokyo Toyocho Tokyo
Sotetsu Fresa Inn Tokyo Toyocho Hotel Tokyo

Frequently asked questions

Is Sotetsu Fresa Inn Tokyo Toyocho pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sotetsu Fresa Inn Tokyo Toyocho?

This property doesn't offer parking.

What time is check-in at Sotetsu Fresa Inn Tokyo Toyocho?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sotetsu Fresa Inn Tokyo Toyocho?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Sotetsu Fresa Inn Tokyo Toyocho located?

Located in Koto, this hotel is 2.2 mi (3.5 km) from KidZania Tokyo and 3 mi (4.8 km) from Tokyo Skytree. Urban Dock LaLaport Toyosu and teamLab Planets TOKYO are also within 3 mi (5 km). Toyocho Station is only a 2-minute walk and Kiba Station is 12 minutes.

Sotetsu Fresa Inn Tokyo Toyocho Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 500 out of 1003 reviews" "
Rating 8 - Good. 399 out of 1003 reviews" "
Rating 6 - Okay. 81 out of 1003 reviews" "
Rating 4 - Poor. 15 out of 1003 reviews" "
Rating 2 - Terrible. 8 out of 1003 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

ROMAN

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and me enjoyed the place, we were very happy with the location and how it helps us to be close to the metro
Stayed 13 nights in Nov 2024

10/10 Excellent

HUNTER

Liked: Cleanliness, staff & service, property conditions & facilities
Solid place to stay while traveling.
Stayed 4 nights in Oct 2024

10/10 Excellent

Alice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the friendliness of the staff and they were really helpful throughout our stay. We loved everything about this hotel. Beds were comfortable and very close to train station. Breakfast was really good too.
Stayed 4 nights in Oct 2024

10/10 Excellent

Alice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are the best. Very friendly and very nice. Excellent customer service. I will definitely stay at this hotel again when I come to Tokyo. The train station is very close if you use exit 1 and it is pretty quiet when you sleep at night.
Stayed 1 night in Oct 2024

10/10 Excellent

Yifan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Asif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a 3 star hotel it was pretty good only take away is the rooms are kinda small
Stayed 5 nights in Oct 2024

8/10 Good

Lu

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed on level 3 and the hallway smelled of cigarettes. The room itself was clean and quiet, but the air-conditioning unit really needs a clean and the air filter blew smoke-smelled air when turned on. It's not an ideal stay for non-smokers. The location is very close to public transport though.
Stayed 1 night in Sep 2024

10/10 Excellent

Kareena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly kind and helpful! The station is just right there! KFC down the street, and a small Lawson nearby too.
Stayed 5 nights in May 2024

10/10 Excellent

Gabriela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the train lines. Quiet and clean.
Stayed 5 nights in Sep 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Violanda, Staten Island

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 4 nights in Aug 2024

10/10 Excellent

Kenneth John

Stayed 3 nights in Aug 2024

10/10 Excellent

Mason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and eager to help!
Stayed 1 night in Jul 2024

10/10 Excellent

Alexander Edward

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay
Stayed 8 nights in May 2024

10/10 Excellent

MARIA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has a very short walking distance from the train station. It also has one cafe with two restaurants and a beauty salon inside the building. It also has a vending machine with a microwave in the fourth floor and a Odín laundry in the second floor. They have a some staff that speak English. The property is clean and quiet. The food is delicious and inviting. The staff are friendly and hardworking.
Stayed 5 nights in Jun 2024

10/10 Excellent

Collin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet area
Stayed 3 nights in Feb 2024

10/10 Excellent

AKTHIPANHA, Quanah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would love to come back here again.
Stayed 3 nights in May 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Feb 2024

10/10 Excellent

Jessica, Ontario

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was amazing. Staff was extremely nice & helpful. After check out they were accommodating to hold our luggage so we can explore Tokyo before we had to leave to our next hotel destination. 10/10 I would come again & highly recommend booking here. Nearby the metro station/bus stations & restaurants.
Stayed 3 nights in May 2024

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location as you don’t have to walk too far from the nearest train station, staff were wonderful and room well nearly cleaned.
Stayed 6 nights in Apr 2024

10/10 Excellent

?

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The location was good few mins walk from the station A lot of restaurants and cafes around Generally good
Stayed 1 night in Apr 2024

10/10 Excellent

Erwin, Winnipeg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the station. The staff are very friendly. The room is clean.
Stayed 5 nights in Apr 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stellar service
The hotel itself is super convenient, right next to a Metro station. The rooms are nice and clean and the hotel is well kept. But what stands out for me from this trip is the service. We had sent luggage ahead with Yamato shipping because we'd heard nothing but good things about them. Somehow our luggage went missing which apparently is unheard of. The staff here went above and beyond to help us locate it. The missing luggage changed our plans for our last day in Tokyo, but they gave us a new room to keep for the day until we had to head to the airport. Based on this service that I have received here, I could not recommend this hotel enough.
Stayed 2 nights in Mar 2024

10/10 Excellent

Thitima, Bangrak

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Amenities are more than expected such as hair iron, hair curler, nail clipper, luggage scale. Next to subway station and convenience store.
Stayed 4 nights in Mar 2024

6/10 Okay

Jake

Liked: Cleanliness, staff & service
Stayed 13 nights in Jan 2024