Ratings based on 986 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Great location for exploring Tokyo. Nice sized room for Tokyo. Comfortable bed, nice bathroom, clean. Staff was super nice
by A verified traveler
Posted 11 Nov 2024
Enjoyed this hotel, except the fact they did not allow children under 6yrs into hotel restaurant.
by A verified traveler from Pittsburg
Posted 17 Oct 2024
Nice size room. clean and quiet. Great service and anenities
Comment from Hotel Management
30 Oct 2024 by Solaria Nishitetsu Hotel Ginza Nagane, Hotel Management
Thank you for staying at Solaria Nishitetsu Hotel Ginza. We are very happy to receive many compliments about our hotel's facilities and services. We hope you had a relaxing time during your stay. We look forward to seeing you again. Thank you for taking the time to post a review despite your busy schedule.
by A verified traveler
Posted 17 Oct 2024
This was my 2nd time staying at this hotel. Other than a mix up on my room reservation, which resulted in me having to stay in a different room, overall experience was good.
Comment from Hotel Management
13 Nov 2024 by Solaria Nishitetsu Hotel Ginza Nagane, Hotel Management
Thank you for staying at Solaria Nishitetsu Hotel Ginza again. I'm glad to hear that it was a good experience. The premium twin room you stayed in this time is the largest of the rooms at 34 . It is also a corner room with a large window, so it feels open. All of our staff will strive to improve our facilities and customer service so that you will want to stay again. Thank you very much for taking the time to post a review despite your busy schedule.
by A verified traveler
Posted 16 Oct 2024
We stayed here for 4 nights after spending 10 days in Okinawa. We picked the hotel because it was only 2 blocks from the pickup location of two tours we were taking. It is also within walking distance of the Kabuki-za theater. We were not able to get tickets this time but look forward to the next time we are in Tokyo.
The only thing we wish we had done differently is we would not have paid for the breakfast on the two days we had tours as the breakfast does not open until 7AM and we had to be at the pickup point at 7:20.
Comment from Hotel Management
29 Oct 2024 by Solaria Nishitetsu Hotel Ginza Nagane, Hotel Management
Thank you for using Solaria Nishitetsu Hotel Ginza. We are very happy to receive such a wonderful review. As you said, our hotel is within a 5-minute walk from Kabukiza. The shopping district is within walking distance and the train access is very good. We are sorry to hear that you were unable to eat breakfast due to time constraints. For breakfast, we offer a main plate and a half buffet. For the main plate, you can choose one of the following: Japanese, Western, or fruit sandwich. If you have the opportunity to come here next time, please try the breakfast. Thank you very much for your cooperation in posting a review despite your busy schedule. We look forward to seeing you again.
by A verified traveler
Posted 16 Oct 2024
Great place to stay
Comment from Hotel Management
27 Oct 2024 by Solaria Nishitetsu Hotel Ginza Nagane, Hotel Management
Thank you for staying at our hotel.We are so honored to receive such great recognition.We will do our best to satisfy our guests even more than before.We look forward to serving you again.Thank you for taking the time to leave us a review.
by A verified traveler
Posted 11 Oct 2024
Comment from Hotel Management
19 Oct 2024 by Solaria Nishitetsu Hotel Ginza Nagane, Hotel Management
Thank you very much for choosing our hotel from among the many hotels available.And I'm glad to receive such a high evaluation.We will continue to work hard to make your stay more comfortable.We look forward to seeing you again.Thank you for taking the time out of your busy schedule to send us a review.
by A verified traveler
Posted 11 Oct 2024
Great location. So convenient to stations, shopping, and restaurants. The staff was very friendly and helpful. The rooms were clean and decent size.
Comment from Hotel Management
19 Oct 2024 by Solaria Nishitetsu Hotel Ginza Nagane, Hotel Management
Thank you for staying at Solaria Nishitetsu Hotel Ginza.We are very happy to receive your wonderful review.As you said, our hotel is well located and has good access to public transport, and you can walk to the shopping area.Did you enjoy your stay in Japan?We look forward to seeing you again if you have the opportunity to come to Tokyo.Thank you for taking the time to post a review despite your busy schedule.
by A verified traveler
Posted 27 Sep 2024
The room was pretty nice. Bed was big, comfortable and had a lot of pillows. The staff was very helpful and they can hold your bags when you check out at no cost which was awesome. Location is really close to hibiya and Asakusa lines, but also walkable to Ginza, Yurakucho and Tokyo stations. Would stay here again.
Comment from Hotel Management
19 Oct 2024 by Solaria Nishitetsu Hotel Ginza Nagane, Hotel Management
Thank you for staying at Solaria Nishitetsu Hotel. We appreciate your wonderful review. As you said, our hotel is well-connected by train and within walking distance of the shopping area. We can store your luggage for free after check-out, but only if you return on the same day. We are very happy that you would like to stay at our hotel again. We look forward to meeting you. Thank you for taking the time to write a review despite your busy schedule.
by A verified traveler
Posted 27 Sep 2024
Comment from Hotel Management
3 Oct 2024 by Solaria Nishitetsu Hotel Ginza Nagane, Hotel Management
Thank you very much for choosing our hotel from among the many hotels available.And I'm glad to receive such a high evaluation.We will continue to work hard to make your stay more comfortable.We look forward to seeing you again.Thank you for taking the time out of your busy schedule to send us a review.
