Ratings based on 522 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Nov 2024
Hotel staffs are friendly. Went there early to store my luggage and when I'm back from my sightseeing, my luggage was already in the room. You have to leave your key on the front desk each time you leave. Hotel is near the train station. Along the hotel street there are eateries. 24hr seiyu store where you can get most of the items. There is a nice sandwich shop just opp family mart. Sugamo shopping street ard 15 min walk. There's also KFC, BK and Mac nearby (near the main road). Room is nice and the rm corridor is wide and somewhat long enough for my 24" luggage to open fully. Any bigger than 24", I don't think you can open full. Air con is centralized. Means you can't control hot or cold air. It gets warm pretty fast even when setting is low. Luckily window can be open but not full (to let in cold air). Note there is a catch on the latch to release the lock when closing the window. It can be a little noisy at night if you open the window. Tub's height is low, which I liked. Unlike others hotel's tub, which is high, and I often trip myself when getting out of the tub. This hotel does daily cleaning. The cleaning time starts from 9am. I happen to stay on the top floor. Often find myself trying to get up early so cleaners can clean up my room.
by A verified traveler
Posted 31 Oct 2024
I was very comfortable here, they give you a water every night you stay and the staff responds rapidly with any questions or assistance.
by A verified traveler
Posted 14 Oct 2024
Staff were friendly. The room was adequately sized. The only thing I found a little disappointing was the room was really hot, even with airing it out with the window open and trying to use the air conditioner. Apart from that, a great hotel!
by A verified traveler
Posted 12 Sep 2024
by A verified traveler
Posted 22 Aug 2024 on Hotels
by A verified traveler
Posted 14 Aug 2024
Amazing place, close to Sugamo station with tons of great dining options nearby. Also 30 seconds away from a FamilyMart which is really convenient for a quick breakfast on the go.
by A verified traveler
Posted 13 Aug 2024 on Hotels
by A verified traveler
Posted 11 Aug 2024
The room was clean and quiet, staff were amazingly hospitable.
by A verified traveler
Cheap stay with all you need
Posted 10 Aug 2024 on HotelsAll in all I liked this stay because it was fairly economical considering how expensive Japan can be. This hotel allows you to have your own space and gives you the basics you need to survive. It was a little annoying when the reception kept calling me at noon asking if I wanted my room cleaned (at midday) when I had my "don't disturb" sign up, however this was quite thoughtful. I think I would stay here again on balance though - thanks so much!
by A verified traveler
Posted 6 Jul 2024
very nice people
