Ratings based on 983 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Dec 2024
The place was in need of some updates and refreshening.
by A verified traveler
Posted 11 Dec 2024
As a first time solo traveler it was a great location and helpful staff
by A verified traveler
Posted 6 Dec 2024
I really love staying at this hotel. The location is super close to the subway station. You can walk from Tokyo station ( the biggest station in Tokyo) to the hotel by foot only 15 minutes. You should do that if you have lot of luggage because some subway don't have elevator.
The staff are very nice and helpful. They clean up the room everyday. Even if you don't put on the sign clean up, they still put 2 bottles of waters in your room, which is very nice. Furthermore, after you check out and you still have lot of time before your flight, you can ask the receptionists to leave your luggage at the hotel and come back to pick them up. The surrounding areas have lot of restaurants and cute coffee shops around. I would recommend for anyone who visit Tokyo for the first time. The only thing I don't like is the room is smaller than the picture, but it's okay because I spend most of my time travelling and only go back at night. 10/10
by A verified traveler
Posted 27 Nov 2024
Basic hotel/clean and quiet area. No Netflix on TV etc. Rooms are very small.
by A verified traveler
Posted 23 Nov 2024
Staff is great, facilities are good, room has all the basics but the room is very small.
by A verified traveler
Posted 17 Nov 2024
Horrible
by A verified traveler
Posted 4 Nov 2024
I didn't like the giant step up for the bathroom and I definitely didn't enjoy the fact that there was no free television. To watch tv you had to pay on a daily basis.
by A verified traveler
Posted 4 Nov 2024
Very friendly staff, close to shopping centers and walking distance to different train stations
by A verified traveler
Posted 25 Oct 2024
This hotel is perfectly located near major train stations so it is very easy to move around. You have the option of a buffet breakfast for a fee, but there are also many food options close by. The room was clean and the staff was friendly and helpful. They spoke English.
by A verified traveler
Posted 17 Oct 2024
An older property but well kept. Everything was clean and working properly. I liked the AC and light controls, as well as a clock, right on the head board above the bed.