Ratings based on 1,261 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Dec 2024
by A verified traveler
Posted 3 Dec 2024
Very handy for everything..
by A verified traveler
Posted 2 Dec 2024
In the middle of everything. Awesome location! Right on Shibuya Scramble crossing. Lots of places where to eat and have fun.
by A verified traveler
Posted 2 Dec 2024
Comment from Hotel Management
2 Dec 2024 by Shibuya Excel Hotel Tokyu, Hotel Management
Thank you very much for staying at our hotel.We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future.We look forward to your continued use.
by A verified traveler
Posted 1 Dec 2024
Great location and just an escalator/elevator ride down to Hachiko Statue and the Shibuya station. Very close and walkable to all of the food, shops and subway, literally a 1 minute walk from everything. Highly recommend for those who have never stayed in Tokyo before, it’s a good place to start your stay.
Comment from Hotel Management
2 Dec 2024 by Shibuya Excel Hotel Tokyu, Hotel Management
Thank you very much for staying at our hotel the other day.We aim to become a service that gives you excitement and satisfaction even when you come next time, we will best service forward daily.We will be waiting for your continued use.
by A verified traveler
Posted 28 Nov 2024
Comment from Hotel Management
2 Dec 2024 by Shibuya Excel Hotel Tokyu, Hotel Management
Thank you very much for staying at our hotel.We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future.We look forward to your continued use.
by A verified traveler
Posted 28 Nov 2024
Comment from Hotel Management
2 Dec 2024 by Shibuya Excel Hotel Tokyu, Hotel Management
Thank you very much for staying at our hotel.We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future.We look forward to your continued use.
by A verified traveler from Chicago
Posted 27 Nov 2024
It's right to the heart of the action.
Comment from Hotel Management
28 Nov 2024 by Shibuya Excel Hotel Tokyu, Hotel Management
Thank you very much for staying at our hotel.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.
by A verified traveler
Posted 27 Nov 2024
Great location being right at shibuya station, very convenient to walk anywhere or catch a train. Rooms are nice, very big bed, great views from the room as well. Bathroom is dated and the tv was small.
Comment from Hotel Management
28 Nov 2024 by Shibuya Excel Hotel Tokyu, Hotel Management
Thank you very much for staying at our hotel.We will continue to promote better service in the future.We sincerely look forward to your next visit.
by A verified traveler
Posted 25 Nov 2024
Comment from Hotel Management
28 Nov 2024 by Shibuya Excel Hotel Tokyu, Hotel Management
Thank you very much for staying at our hotel.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.
