Ratings based on 92 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Just what I needed for my night here
by A verified traveler
Posted 22 Nov 2024
Very convenient location. You can take 1 train from Narita or Haneda airport without transfer and arrive at a station near hotel. Many places to eat nearby and there is a park and a famous temple nearby as well.
by A verified traveler
Posted 3 Nov 2024
a new favorite will definitely stay here again
Comment from Hotel Management
9 Nov 2024 by Manager, Hotel Management
Thank you for choosing Richmond Hotel Tokyo Shiba.We are very honored to receive your highest rating.We are glad to hear that you had a pleasant stay with us.Thank you very much for taking the time to give us your rating.We sincerely look forward to welcoming you again.
by A verified traveler
Posted 6 Oct 2024
value for money.
Comment from Hotel Management
16 Oct 2024 by Manager, Hotel Management
Dear Guest.Thank you for staying at the Richmond Hotel Tokyo Shiba.We are very pleased that you rated our service as cost-effective.We look forward to seeing you again soon.Sincerely
by A verified traveler
Posted 27 Jul 2024 on Hotels
The location is about a 10 minute walk from the JR station. Service is excellent, as expected of the Richmond brand. Rooms at this particular hotel are rather dated and the windows are frosted with a speckle pattern, so you can't see outside.
Comment from Hotel Management
14 Aug 2024 by Manager, Hotel Management
Thank you for your feedback! We're glad to hear you enjoyed our service and the convenient location. We appreciate your comments about the room’s condition and the frosted windows. We’ll take these into account as we continue to improve our facilities. We hope to welcome you back soon!
by A verified traveler
Posted 20 Jul 2024
Comment from Hotel Management
14 Aug 2024 by Manager, Hotel Management
Thank you very much for having stayed at Richmond Hotel Tokyo Shiba.It is our greatest pleasure to realize that you were satisfied with us.We look forward to your next visit.
by A verified traveler
Posted 23 Jun 2024
Great spot to stay, helpful staff. Room was a good size for the cost as it included a couch and a little table. Good access to two train stops and walkable to Tokyo Tower and Teamlabs Borderless. Kids got their own welcome amenities.
Comment from Hotel Management
14 Aug 2024 by Manager, Hotel Management
Thank you for your feedback. We are delighted to hear that you found our location convenient and appreciated the helpfulness of our staff. It is great to know that the room size, including the couch and table, met your expectations and that you enjoyed the accessibility to train stations, Tokyo Tower, and TeamLab Borderless. We are also pleased that your children enjoyed their welcome amenities. We look forward to welcoming you back in the future.
by A verified traveler
Posted 8 Jun 2024
Comment from Hotel Management
14 Aug 2024 by Manager, Hotel Management
Thank you very much for having stayed at Richmond Hotel Tokyo Shiba.It is our greatest pleasure to realize that you were satisfied with us.We look forward to your next visit.
by A verified traveler
Posted 7 Jun 2024
Better laundry equipment. It took over 3 hours to dry my load of clothes
by A verified traveler
Posted 31 Mar 2024 on Hotels
It was great!
