Ratings based on 1,136 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Dec 2024
This was an awesome place to stay, close to Asakusa temple and subway station. We had lot of fun.
by A verified traveler
Posted 1 Dec 2024
Lovely property! Close to many beautiful sites and near a train station, which is a huge plus.
by A verified traveler
Posted 1 Dec 2024
Liked the area in Asakusa it was in but room had a smell which couldn’t get rid of. I requested to change room but it was still the same
Comment from Hotel Management
2 Dec 2024 by Richmond Hotel Premier Asakusa, Hotel Management
Dear Ashley,Thank you for your feedback regarding your stay. We apologize for the inconvenience caused by the room odor and understand how it affected your experience. Your comments are valuable, and we will consider them for future improvements.Best regards,
by A verified traveler
Posted 30 Nov 2024
Cleanliness and convenience
Comment from Hotel Management
2 Dec 2024 by Richmond Hotel Premier Asakusa, Hotel Management
Dear Vivianne,Thank you for your kind words regarding the cleanliness and convenience of our hotel. We strive to maintain high standards for our guests' comfort and satisfaction, and your positive feedback is greatly appreciated.Best regards,
by A verified traveler
Posted 29 Nov 2024
This location was perfect, and a great first stay in Tokyo. We would for sure stay here again!
Comment from Hotel Management
2 Dec 2024 by Richmond Hotel Premier Asakusa, Hotel Management
Dear Zachary,Thank you for your kind words about your stay at our hotel. We are delighted to hear that our location contributed to your enjoyable experience in Tokyo. We look forward to welcoming you back on your next visit!Best regards,
by A verified traveler
Posted 28 Nov 2024
Everything was amazing. Easy access to everything. Staff are amazing.
Comment from Hotel Management
29 Nov 2024 by Richmond Hotel Premier Asakusa, Hotel Management
Dear Frederick,Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our location convenient and our staff exemplary. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future.Best regards,
by A verified traveler from Valencia
Posted 25 Nov 2024
Comment from Hotel Management
28 Nov 2024 by Richmond Hotel Premier Asakusa, Hotel Management
Dear Jamie L,Thank you for your positive rating. We appreciate your support and look forward to welcoming you back in the future.Best regards,
by A verified traveler
Posted 25 Nov 2024
Thank you!
Comment from Hotel Management
28 Nov 2024 by Richmond Hotel Premier Asakusa, Hotel Management
Dear Jason,We appreciate your kind words and are grateful for your feedback. Your satisfaction is our priority, and we hope to welcome you back soon for another enjoyable stay.Best regards,
by A verified traveler
Posted 24 Nov 2024
Fantastic location, and super friendly and helpful staff
Comment from Hotel Management
28 Nov 2024 by Richmond Hotel Premier Asakusa, Hotel Management
Dear Alex,Thank you for your kind words regarding our location and staff. We are delighted to hear that you had a positive experience during your stay with us.Best regards,
by A verified traveler
Posted 23 Nov 2024
Great location. Rooms are quiet. Hotel is dated and room are tight.
Comment from Hotel Management
25 Nov 2024 by Richmond Hotel Premier Asakusa, Hotel Management
Dear Dina,Thank you for your feedback. We appreciate your compliments on our location and room quietness. However, we regret that the room size and hotel decor did not meet your expectations. Your comments are valuable as we strive to enhance our guest experience.Best regards,
