Ratings based on 1,101 Verified Reviews

4.3 out of 5
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Dec 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Nov 2024
5 out of 5
by A verified traveler

Posted 19 Nov 2024
Small room but so organized that I felt more comfortable than any bigger room that I stayed. Staff is just amazing. Hotel is in the middle of everything,parks,shopping,restaurants…..highly recommend
5 out of 5
by A verified traveler

Posted 18 Nov 2024
Sweet!
5 out of 5
by A verified traveler from Boise

This traveler left a rating score only Posted 18 Nov 2024
4 out of 5
by A verified traveler

Posted 18 Nov 2024
Room was small compared with other properties we stayed at on our trip but quality of room , staff and facilities was very good. Definitely stay again
5 out of 5
by A verified traveler

Posted 17 Nov 2024
Perfect location
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Oct 2024
5 out of 5
by A verified traveler

Posted 17 Oct 2024
Great staff and a great location. Friendly and willing to help in English! Ito helped us with everything, even buying some of their delicious tea they have in the lobby!
5 out of 5
by A verified traveler

Posted 16 Oct 2024
It’s very close to Ginza and Hibiya station. Good for traveler landing or leaving from Haneda airport. The massage chair literally a lifesaver. However the mattress is not too comfy. Worth the price still!