Ratings based on 716 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Sep 2024
Staff was very kind and accommodating. Hotel was clean and had decent amount of space. Would recommend. Only thing was slight damp smell in the room, but it went away after a while.
Comment from Hotel Management
18 Sep 2024 by Quintessa Hotel Tokyo Haneda, Hotel Management
Thank you very much for staying at our hotel. We also appreciate your review of your stay. We will continue to strive to create a hotel where everyone can stay comfortably and safely. All our staff look forward to welcoming you again when you are in the area.
by A verified traveler
Posted 15 Sep 2024
close to train station and nearby shopping street for supermarkets and restaurants. the front desk lady (guess she's Korean) was somehow not friendly during check-in!
Comment from Hotel Management
15 Sep 2024 by Quintessa Hotel Tokyo Haneda, Hotel Management
Thank you very much for staying at our hotel. We also appreciate your positive feedback regarding your stay. We will review our staff's service and strive to create a hotel where everyone can have a more comfortable stay. We look forward to welcoming you again when you are in the area.
by A verified traveler
Posted 5 Aug 2024
Convenience
Comment from Hotel Management
5 Aug 2024 by クインテッサホテル東京羽田, Hotel Management
Dear Sir/Madam,Thank you very much for staying at our hotel.We also appreciate your feedback and rating regarding your stay.We will continue to strive to create a comfortable and enjoyable hotel so that we can help you create enjoyable memories during your trip.We hope you will stay at our hotel again when you visit Tokyo.Best regards,The QuintessaHotel Tokyo-Haneda
by A verified traveler
Posted 5 Aug 2024
Manga
Comment from Hotel Management
9 Aug 2024 by クインテッサホテル東京羽田, Hotel Management
この度は、当ホテルにご宿泊頂き誠にありがとうございます。また、今回のご滞在について評価を頂戴し重ねてお礼申し上げます。これからも皆様により快適にお過ごし頂けるホテル作りを行って参ります。またお近くにお越しの際には、またのご来館をお待ちしております。クインテッサホテル東京羽田
by A verified traveler
Posted 16 Jun 2024
Ok
Comment from Hotel Management
17 Jun 2024 by The QuintessaHotel Tokyo-Haneda, Hotel Management
Dear Sir/Madam,Thank you very much for staying at our hotel.We are also very pleased to receive a positive review about your stay.All of our staff will continue to work hard to provide you with an even more comfortable space.We look forward to your reservation again when you visit Tokyo.Best regards,The QuintessaHotel Tokyo-Haneda
by A verified traveler
Posted 30 May 2024
Comment from Hotel Management
22 Jun 2024 by The QuintessaHotel Tokyo-Haneda, Hotel Management
Dear Sir/Madam,Thank you very much for staying at our hotel.We would also like to thank you for rating your stay.We are very pleased that you were satisfied with your stay.We will continue to work on creating an even more comfortable hotel for all our guests.We look forward to your reservation again when you visit Tokyo again.Best regards,The QuintessaHotel Tokyo-Haneda
by A verified traveler
Posted 16 May 2024 on Hotels
Comment from Hotel Management
16 May 2024 by The QuintessaHotel Tokyo-Haneda, Hotel Management
この度はクインテッサホテル東京羽田にご宿泊頂きまして誠にありがとございました。またのお越しをお待ちしております。クインテッサホテル東京羽田
by A verified traveler
Posted 8 May 2024 on Hotels
Comment from Hotel Management
10 May 2024 by The QuintessaHotel Tokyo-Haneda, Hotel Management
Dear Sir/Madam,Thank you very much for staying at our hotel.We are very happy to receive a high evaluation from you during your stay.We will continue to create hotels that provide a more comfortable space for everyone.All of our staff are looking forward to making your reservation when you come to Tokyo.Best regards,The QuintessaHotel Tokyo-Haneda
by A verified traveler
Posted 12 Apr 2024
located in a super convenient area ! the staff was so helpful and nice :) I would totally stay here again !
Comment from Hotel Management
12 Apr 2024 by The QuintessaHotel Tokyo-Haneda, Hotel Management
Dear Sir/Madam,Thank you very much for staying at our hotel.We are very happy to receive your compliments for our staff and your high evaluation of your stay.We will continue to create hotels where everyone can stay comfortably and with peace of mind.We look forward to your reservation next time you come to Tokyo.Best regards,The QuintessaHotel Tokyo-Haneda
by A verified traveler
Posted 8 Apr 2024
Close to airport, clean, safe and not too busy, lots of comic books to read and there are free hot food for hotel guests all the time 24/7.
Comment from Hotel Management
9 Apr 2024 by The QuintessaHotel Tokyo-Haneda, Hotel Management
Dear Sir/Madam,Thank you for staying with us and for giving your feefback and rating to us.We will continue to make our hotel even more comfortable by taking into consideration your opinions and impressions.All of our staff members look forward to your stay with us again when you come to Tokyo.Best regards,The QuintessaHotel Tokyo-Haneda
