Ratings based on 1,149 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2024
The best hotel I live in Tokyo, makes me feel I was just like in my own home
Comment from Hotel Management
27 Nov 2024 by Oakwood Premier Tokyo, Hotel Management
Dear Guest,Thank you very much for choosing Oakwood Premier Tokyo and for taking the time to leave a glowing review.Thank you for your wonderful review! We are thrilled to hear that you consider us the best hotel in Tokyo and that you felt right at home during your stay.We look forward to welcoming you back for another comfortable and enjoyable experience.Sincerely,Oakwood Premier Tokyo
by A verified traveler from Jagakarsa
Posted 20 Nov 2024
Great hotel
Comment from Hotel Management
20 Nov 2024 by Oakwood Premier Tokyo, Hotel Management
Dear Guest,Thank you for choosing Oakwood Premier Tokyo and for your kind review!We appreciate you taking the time to provide feedback about your stay. We are glad to hear that you found our hotel satisfactory and hope that you had a pleasant experience with us.If there is anything specific you would like to address or any suggestions you have for improvement, please don't hesitate to let us know. We value your input and strive to continuously enhance our services to meet the needs of our guests.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.Sincerely,Oakwood Premier Tokyo
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Oakwood Premier Tokyo, Hotel Management
Dear Guest,Thank you for choosing Oakwood Premier Tokyo.We appreciate you taking the time to provide feedback about your stay. We are glad to hear that you found our hotel satisfactory and hope that you had a pleasant experience with us.If there is anything specific you would like to address or any suggestions you have for improvement, please don't hesitate to let us know. We value your input and strive to continuously enhance our services to meet the needs of our guests.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.Sincerely,Oakwood Premier Tokyo
by A verified traveler
Posted 18 Nov 2024
Incredible! The best stay in Tokyo !! Parash at the front desk truly goes above and beyond
Comment from Hotel Management
18 Nov 2024 by Oakwood Premier Tokyo, Hotel Management
Dear Guest,Thank you for choosing Oakwood Premier Tokyo and for your kind review!We are thrilled to hear that you had the best stay in Tokyo and that Parash at the front desk made such a positive impression by going above and beyond.Your kind words mean a lot to us, and we look forward to welcoming you back for another exceptional stay.Sincerely,Oakwood Premier Tokyo
by A verified traveler
Posted 17 Nov 2024
Great location next to Tokyo station. Quiet facility, well maintained with great hotel staff.
Comment from Hotel Management
18 Nov 2024 by Oakwood Premier Tokyo, Hotel Management
Dear Guest,Thank you for choosing Oakwood Premier Tokyo for your accommodation choice.Thank you for your kind review! We are thrilled to hear that you enjoyed our great location next to Tokyo Station and appreciated the quiet, well-maintained facilities and our dedicated hotel staff.Your positive feedback means a lot to us, and we look forward to welcoming you back for another wonderful stay.Sincerely,Oakwood Premier Tokyo
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Oakwood Premier Tokyo, Hotel Management
Dear Guest,Thank you for staying with us at Oakwood Premier Tokyo and for leaving a kind score.We are glad to hear that you found our hotel satisfactory and hope that you had a pleasant experience with us.If there is anything specific you would like to address or any suggestions you have for improvement, please do not hesitate to let us know. We value your input and strive to continuously enhance our services to meet the needs of our guests.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.Sincerely,Oakwood Premier Tokyo
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Oakwood Premier Tokyo, Hotel Management
Dear Guest,Thank you for staying with us at Oakwood Premier Tokyo and for leaving a kind score.We are glad to hear that you found our hotel satisfactory and hope that you had a pleasant experience with us.If there is anything specific you would like to address or any suggestions you have for improvement, please do not hesitate to let us know. We value your input and strive to continuously enhance our services to meet the needs of our guests.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.Sincerely,Oakwood Premier Tokyo
by A verified traveler
Posted 4 Nov 2024
It is very comfortable to stay in this hotel.
Comment from Hotel Management
7 Nov 2024 by Oakwood Premier Tokyo, Hotel Management
Dear Guest,Thank you for choosing Oakwood Premier Tokyo and for taking the time to leave kind review.We are delighted to hear that you found your stay at our hotel very comfortable.We look forward to welcoming you back for another pleasant stay.Sincerely,Oakwood Premier Tokyo
by A verified traveler
Posted 2 Nov 2024
Excellent and well maintained facility. Good sized room. Great staff service with terrific manager.
Comment from Hotel Management
7 Nov 2024 by Oakwood Premier Tokyo, Hotel Management
Dear Guest,Thank you very much for choosing Oakwood Premier Tokyo for your accommodation choice, and for taking the time to leave a kind review.We are delighted to hear that you found our facility excellent and well-maintained, and that you enjoyed the good-sized room.We are especially pleased to know that you appreciated the great service from our staff and found our manager terrific. Your kind words mean a lot to us.We look forward to welcoming you back for another excellent stay.Sincerely,Oakwood Premier Tokyo
by A verified traveler
Posted 28 Oct 2024
I booked this room especially because of the washer/dryer. It did not dry clothes, they came out steamed. But the room was very spacious and service was excellent.
Comment from Hotel Management
29 Oct 2024 by Oakwood Premier Tokyo, Hotel Management
Dear Guest,Thank you very much for choosing Oakwood Premier Tokyo Thank you for your feedback. We are glad to hear that you found the room spacious and our service excellent.We apologize for the inconvenience you experienced with the washer/dryer. We will look into this issue to ensure it functions properly for future guests.Your comments are valuable to us, and we hope to have the opportunity to welcome you back for an even better stay.Sincerely,Oakwood Premier Tokyo
