Ratings based on 799 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Seattle
Posted 31 Dec 2024
Windows are not sound proof and there was an ongoing construction in the night. Also the restaurant on 1F is clearly trying to rip people off, tiny bit of food and costs 8000yen dinner. If I didn’t have the 5000yen one off coupon I wouldn’t have dined there. Room is particularly small and without bathtub. Comparing to Asakusa View Hotel Annex Rokku, though the price is almost the same but this hotel is clearly a downgrade.
Comment from Hotel Management
1 Jan 2025 by NOHGA HOTEL UENO TOKYO, Hotel Management
Thank you for staying at NOHGA HOTEL UENO TOKYO and really appreciate for your valuable comments.However, we apologize for not meeting your expectations regarding our restaurant and the soundproofing of the windows in your room.Your feedback will be shared with our team staff to enhance our services.Regarding bathrooms, we also have rooms with bathtubs, so we would be grateful if you consider them for your next stay.We know we are asking a big favor, but we hope you will choose us again the next time you have the opportunity to stay at our hotel.Once again, thank you very much for taking time to share your feedback to us.We look forward to welcoming you back.NOHGA HOTEL UENO TOKYO
by A verified traveler
Posted 23 Dec 2024
Friendly staff
English-speaking stafff
Comment from Hotel Management
23 Dec 2024 by NOHGA HOTEL UENO TOKYO, Hotel Management
Thank you very much for staying at NOHGA HOTEL UENO TOKYO and also thank you very much for taking the time to share your valuable feedback.We are very glad to hear that you enjoyed your stay. We are delighted to hear that you enjoyed the service provided by our staff. It is our team’s goal to ensure that each guests have a pleasant and comfortable stay.When you come to Japan next time, we would appreciate it if you could stay at our hotel and we would be happy to help you create wonderful memories of your stay in Japan again. We look forward to seeing you again.
by A verified traveler
Posted 18 Dec 2024
Breakfast!
Comment from Hotel Management
18 Dec 2024 by NOHGA HOTEL UENO TOKYO, Hotel Management
Thank you very much for staying at NOHGA HOTEL UENO TOKYO and also thank you very much for taking the time to share your valuable feedback. We are pleased to receive your compliments on our breakfast. We prepare a special menu every morning using carefully selected local and seasonal ingredients and very popular among our guests.We will continue to strive to provide a service and facilities that satisfies our guests, so we look forward to your continued patronage. We look forward to seeing you again.
by A verified traveler
Posted 16 Dec 2024
Comment from Hotel Management
16 Dec 2024 by NOHGA HOTEL UENO TOKYO, Hotel Management
Thank you very much for using NOHGA HOTEL UENO TOKYO.Also, thank you again for posting your valuable feedback. Take a seat at the counter of Bistro NOHGA where you can watch the chef cook live in the open kitchen, and enjoy your meal among the excitement and action. Experience something new with the fresh, seasonal and local Japanese ingredients, paired with drinks and glasses that bring flavors and aromas alive. We will continue to provide comfortable spaces and services unique to NOHGA HOTEL and strive to provide a variety of "experiences" through the hotel.We hope you will visit our hotel again when you come to Ueno.We look forward to seeing you again. NOHGA HOTEL UENO TOKYO
by A verified traveler
Posted 16 Dec 2024
Comment from Hotel Management
16 Dec 2024 by NOHGA HOTEL UENO TOKYO, Hotel Management
Thank you very much for choosing NOHGA HOTEL UENO TOKYO.We would like to thank you again for taking the time to give us your valuable feedback or comments.Nohga Hotel Ueno Tokyo has a restaurant where you can enjoy meals, a cafe, and a bar. The open space of the atrium and terrace, which is gently connected to the city, provides a very comfortable and relaxing time.The 2F Library Lounge is for both our hotel guests and restaurant guests. Feel free to come and relax, surrounded by our selected vintage furniture and art pieces designed by local and foreign artists.We hope that you will enjoy a wonderful experience together with your stay at the hotel in "Ueno" where many museums, art galleries, restaurants and long-established shops are crowded with locals, including Ueno Park.We look forward to welcoming you at NOHGA HOTEL UENO TOKYO again.NOHGA HOTEL UENO TOKYO
by A verified traveler
Posted 5 Dec 2024
This hotel is very nice especially for the price!
It’s only a 15 minute walk from the skyliner AirPort Express train to/from Narita airport.
I would say here again!
The Ueno area is pretty and quiet but night time eateries abound —perfect combo! And it’s on the Yamanote line
Comment from Hotel Management
5 Dec 2024 by NOHGA HOTEL UENO TOKYO, Hotel Management
Warm greetings from NOHGA HOTEL UENO TOKYO.Thank you for taking time to review our hotel.We are very delighted to learn that you were satisfied with the location of our hotel. There are famous tourism spots nearby our hotel. Thank you again for your great review. We look forward to welcoming you back again in the future. Best regards,
by A verified traveler
Posted 2 Dec 2024
Beds were firm. Pillows were good. The staff was lovely and the breakfast was excellent. The area was quiet and it was very convenient to the Ueno station and to local restaurants and mini marts. We would stay there again.
Comment from Hotel Management
2 Dec 2024 by NOHGA HOTEL UENO TOKYO, Hotel Management
Thank you very much for staying at NOHGA HOTEL UENO and also thank you very much for taking the time to share your valuable feedback. We are pleased to know that you enjoyed the hotel and our convenient location. And we are also glad that breakfast,room and the service rendered by the hotel staff was in line with your expectations. We hope you will visit our hotel again when you come to Ueno.We look forward to seeing you again.
by A verified traveler
Posted 30 Nov 2024
The staff were exceptionally helpful and were able to communicate with us well. We were able to relax during our downtime
Comment from Hotel Management
30 Nov 2024 by NOHGA HOTEL UENO TOKYO, Hotel Management
Thank you very much for staying at NOHGA HOTEL UENO TOKYO and also thank you very much for taking the time to share your valuable feedback. We are very glad to hear that you enjoyed your stay.We appreciate your kind words about our staff service.We will continue to strive to provide a service and facilities that satisfies our guests, so we look forward to your continued patronage. We look forward to seeing you again.NOHGA HOTEL UENO TOKYO
by A verified traveler
Posted 24 Nov 2024
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Comment from Hotel Management
24 Nov 2024 by NOHGA HOTEL UENO TOKYO, Hotel Management
Thank you for choosing NOHGA HOTEL UENO TOKYO from among the many hotels available.We also appreciate your review of our hotel.We hope you had a pleasant stay.We hope you will use NOHGA HOTEL UENO TOKYO again when you visit Tokyo.NOHGA HOTEL UENO TOKYO
by A verified traveler
Posted 20 Nov 2024
Very modern hotel in a great location (near to Ueno Station and Ueno Park). The staff were very friendly and could not have been more helpful and the service was great.
I would use this hotel again if back in Tokyo and would recommend it to anyone.
Comment from Hotel Management
20 Nov 2024 by NOHGA HOTEL UENO TOKYO, Hotel Management
Thank you very much for staying at NOHGA HOTEL UENO and also thank you very much for taking the time to share your valuable feedback. We are delighted to hear that you enjoyed our prime location near Ueno Station and Ueno Park, and that our team was able to provide you with exceptional service. Our staff is dedicated to ensuring each guest has a memorable and comfortable experience, and it is rewarding to know that we met your expectations. We truly appreciate your recommendation and would be honored to welcome you back should you return to Tokyo. Thank you again for choosing to stay with us. We look forward to serving you in the future.
