Ratings based on 990 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Rancho Cucamonga
Posted 29 Nov 2024
Very polite place to stay.
Comment from Hotel Management
30 Nov 2024 by Mystays Shin-Urayasu, Front desk reception, Hotel Management
Thank you for your comment.Thank you for evaluating our hotel highly.I will try to improve the service quality in the future as well.We are looking forward to being able to meet again.
by A verified traveler
Posted 20 Nov 2024
Appreciated the shuttle to disney. Wished there was a shuttle to airport as well.
Comment from Hotel Management
21 Nov 2024 by Mystays Shin-Urayasu Front Desk, Hotel Management
Thank you very much for choosing Mystays Shin-Urayasu.We would also like to thank you again for taking the time to send us your feedback.We are pleased to hear your compliments about our shuttle bus service.We will take your comments into consideration to improve our services in the future.We look forward to having you stay at Mystays Shin-Urayasu again when you visit Shin-Urayasu.
by A verified traveler from London
Posted 14 Nov 2024
Clean. Friendly staff. Location is convenient for Disney if you don’t want to spend much.
Shuttle offered starts at 7:30am, which I’m sure for most is great, but not early enough for us so we got an Uber.
Not the comfiest of beds/rooms, but good value for what we paid.
Immediate location has nothing within 10 mins walk, but a mall with a few shops, supermarkets and lots of fast food places is just 15 mins walk away.
Comment from Hotel Management
14 Nov 2024 by Mystays-shinurayasu Front Desk, Hotel Management
Dear GuestThank you for choosing Mystays Shinurayasu for your stay.Thank you for writing the time out of your busy schedule to good review about our hotel and staff.Our hotel is located a little far from the station, but there are so many restaurants within a short walk from our hotel.About our shuttle service,the eliarliest shuttle bus starts operating from 7.30am.when you visit our hotel, please use the free shuttle bus provided by our hotel.We look forward to seeing you again.MyStays Shin-Urayasu Front Desk
by A verified traveler
Posted 6 Nov 2024
Lovely place! Great breakfast!!! A little far to walk to business but overall great place and shuttle was perfect for Disney excursions.
Comment from Hotel Management
7 Nov 2024 by mystays shin urayasu Front, Hotel Management
Thank you for your comment.Thank you for evaluating our hotel highly.I will try to improve the service quality in the future as well.We are looking forward to being able to meet again.
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
7 Nov 2024 by mystays shin urayasu Front, Hotel Management
Thank you for your comment.I will try to improve the service quality in the future as well.We are looking forward to being able to meet again
by A verified traveler
Posted 22 Oct 2024
Great support and assistance.
Comment from Hotel Management
23 Oct 2024 by Mystays Shin-Urayasu Front Desk, Hotel Management
Thank you for booking Mystays Shin-Urayasu!Thank you again for taking time out of your busy schedule to give us your feedback.We are glad you had a pleasant stay with us.We hope you will choose Mystays Shin-Urayasu when you come to Shin-Urayasu again.
by A verified traveler
Posted 17 Oct 2024
Comment from Hotel Management
18 Oct 2024 by mystays shin urayasu Front, Hotel Management
Thank you for your comment.Thank you for evaluating our hotel highly.We will use your opinion as reference.We are looking forward to being able to meet again.
by A verified traveler
Posted 18 Sep 2024
Overall , good price on the locations.
Shuttle buses very helpful to reach the locations .
Comment from Hotel Management
19 Sep 2024 by マイステイズ新浦安 フロント, Hotel Management
Thank you very much for choosing Mystays Shin-Urayasu.We would also like to thank you again for your feedback.We are very happy to hear that you were satisfied with your stay at our hotel.Please be aware that our shuttle bus service is limited in number and time as it operates according to the opening hours of Tokyo Disney Resort, but we hope that you will make use of it again.Finally, we hope that you will consider using our hotel again when you are in the area.We look forward to welcoming you again.Mystays Shin-Urayasu Front deskTranslated with DeepL.com (free version)
by A verified traveler
Posted 19 Aug 2024
The hotel is nice, quiet and clean, shuttle or transportation to train station and Disney only in the Morning, with return from Disney at night, 18 to 20 minutes waking to and from train station.
Comment from Hotel Management
19 Aug 2024 by MYSTAYS Shin-Urayasu Front Desk, Hotel Management
Thank you very much for staying at MYSTAYS Shin-Urayasu.We also appreciate you taking the time to leave us your feedback.If you are in the area again, we hope you will choose us again.We look forward to seeing you again.
by A verified traveler
Posted 14 Aug 2024 on Hotels
Comment from Hotel Management
15 Aug 2024 by マイステイズ新浦安 フロント, Hotel Management
この度はマイステイズ新浦安をご利用いただきまして誠にありがとうございます。またご多用の中ご感想を頂戴いたしましたこと重ねて御礼申し上げます。当館でのご宿泊はご満足いただけましたでしょうか。また高評価である「10」を頂きましたこと、大変嬉しい限りでございます。お客様のお言葉に甘んずることなくサービス向上に努めてまいりますので、またお近くにお越しの際は当館でのご用命くださいませ。お客様のまたのお越しスタッフ一同心よりお待ちしております。
