Ratings based on 209 Verified Reviews
4.7 Room cleanliness
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Oct 2024
Great for families. Kids loved the bunk bed feature.
Comment from Hotel Management
28 Oct 2024 by Front Desk Team, MIMARU Tokyo Kinshicho, Hotel Management
Dear ReinaThank you for choosing MIMARU TOKYO KINSHICHO. We would like to sincerely thank you for taking the time to share your impression of your stay.As you have been able to experience, the rooms of the hotel are spacious, about 40 m2 or bigger, and have a living / dining space and a kitchen. The bathroom and toilet are separated so you can spend a relaxing time. At MIMARU you can relax as if you were at home.All of the staff were glad to hear that you were able to spend a nice time here with us. We are glad to hear your kids loved the bunk beds! We hope that you were able to make good use of the transport links close to our facility!We look forward to having you stay with us again. We would love to be able to host you here at MIMARU Tokyo Kinshicho or at one of our other hotels in Tokyo, Osaka and Kyoto! Next time you stay with us, consider using our KURO-GO Luggage Delivery service to deliver your luggage to/from MIMARU and the airport so you can enjoy your holiday hands free!Kind regards,MIMARU Tokyo KinshichoFront Desk Team
by A verified traveler
Posted 16 Oct 2024
Staff at the reception is very helpful and communicates well.
Comment from Hotel Management
17 Oct 2024 by Front Desk Team, MIMARU Tokyo Kinshicho, Hotel Management
Dear MarilouThank you for choosing MIMARU TOKYO KINSHICHO. We would like to sincerely thank you for taking the time to share your impression of your stay.As you have been able to experience, the rooms of the hotel are spacious, about 40 m2 or bigger, and have a living / dining space and a kitchen. The bathroom and toilet are separated so you can spend a relaxing time. At MIMARU you can relax as if you were at home.We hope that you were able to make good use of the transport links close to our facility!All of the staff were glad to hear your compliments about our service.We look forward to having you stay with us again. We would love to be able to host you here at MIMARU Tokyo Kinshicho or at one of our other hotels in Tokyo, Osaka and Kyoto! Next time you stay with us, consider using our KURO-GO Luggage Delivery service to deliver your luggage to/from MIMARU and the airport so you can enjoy your holiday hands free!Kind regards,MIMARU Tokyo KinshichoFront Desk Team
by A verified traveler
Posted 13 Oct 2024
The staff were very friendly and helpful. The rooms were spacious for a family of 4. Many amenities offered - kitchen, laundry
Comment from Hotel Management
13 Oct 2024 by Front Desk Team, MIMARU Tokyo Kinshicho, Hotel Management
Dear ChelseyThank you for choosing MIMARU TOKYO KINSHICHO. We would like to sincerely thank you for taking the time to share your impression of your stay.As you have been able to experience, the rooms of the hotel are spacious, about 40 m2 or bigger, and have a living / dining space and a kitchen. The bathroom and toilet are separated so you can spend a relaxing time. At MIMARU you can relax as if you were at home.All of the staff were glad to hear that you were able to spend a nice time here with us. All of the staff were glad to hear your compliments about our service.We look forward to having you stay with us again. We would love to be able to host you here at MIMARU Tokyo Kinshicho or at one of our other hotels in Tokyo, Osaka and Kyoto! Next time you stay with us, consider using our KURO-GO Luggage Delivery service to deliver your luggage to/from MIMARU and the airport so you can enjoy your holiday hands free!Kind regards,MIMARU Tokyo KinshichoFront Desk Team
by A verified traveler
Posted 12 Oct 2024
Seems like a newer property. Need your key to access the elevators. Room sleeps family of 4 comfortably. Close to train station and 2 shopping complexes.
Comment from Hotel Management
12 Oct 2024 by Front Desk Team, MIMARU TOKYO KINSHICHO, Hotel Management
Dear Jason,Thank you for sharing your feedback! We're glad to hear that you and your family had a comfortable stay and enjoyed the convenience of our location near the train station and shopping complexes.It’s great to know you appreciated the added security of key access for the elevators as well. We hope to have the pleasure of welcoming you back on your next visit!Warm regards,MIMARU Tokyo Kinshicho
by A verified traveler
Posted 10 Oct 2024
It is difficult to find apartment style hotel that can accommodate big family. Hence absolutely grateful to find Mimaru hotel.
Comment from Hotel Management
10 Oct 2024 by Front Desk Team, MIMARU TOKYO KINSHICHO, Hotel Management
Dear Guan Qun,Thank you so much for taking the time to write this wonderful review. We’re delighted to hear that our hotel met your expectations and that you enjoyed your stay.We take pride in offering spacious rooms designed for the comfort of our valued guests and their families, and we’re thrilled that you appreciated this aspect.We truly look forward to welcoming you back on your next visit to Japan.Best regards,MIMARU Tokyo Kinshicho
by A verified traveler from Raleigh
Posted 9 Oct 2024
This was a super cute hotel and very accommodating for 5 people. We had the double bed bunked beds and 2 single beds that were in another room. Very spacious and close to a ton of shopping and restaurants. The staff was very friendly and helpful and even gave me a fan for my birthday as a souviner. They offer luggage drop off which is a plus as well. Will definitely recommend.
Comment from Hotel Management
9 Oct 2024 by Front Desk Team, MIMARU TOKYO KINSHICHO, Hotel Management
Dear Cristal,Thank you so much for your lovely review! We’re really happy to hear that you and your group had a comfortable and spacious stay, and that our location with all the nearby shopping and dining made things even better.It was our pleasure to celebrate your birthday with a little souvenir, and we’re glad to know it added a special touch to your stay! We're also thrilled that the luggage drop-off service was helpful.We truly appreciate your kind words and recommendation, and we can’t wait to welcome you back again!Warm regards,MIMARU Tokyo Kinshicho
by A verified traveler
Posted 2 Oct 2024
Incredible hotel for families, excellent facilities and staff were fun, friendly and helpful.
Comment from Hotel Management
3 Oct 2024 by Front Desk Team, MIMARU Tokyo Kinshicho, Hotel Management
Dear KristenThank you for choosing MIMARU TOKYO KINSHICHO. We would like to sincerely thank you for taking the time to share your impression of your stay.The rooms of the hotel are spacious, about 40 m2 or bigger, so that you can relax as if you were at home.All of the staff were glad to hear that you were able to spend a nice time here with us.The whole staff was glad to hear your compliments about our service.All of the staff were glad to hear your compliments about our service.We look forward to having you again, either here at MIMARU Tokyo Kinshicho or at one of our sister facilities in Tokyo, Osaka or Kyoto! Kind regards,MIMARU Tokyo KinshichoFront Desk Team
by A verified traveler
Posted 2 Oct 2024
We had a great stay. Room was a fantastic size and incredibly clean. Transport connections from the hotel are great. I have seen other reviews with comments about the red light activity around the hotel, this was honestly not as issue for our family, suspect it would be much worse in other areas. Highly recommend.
Comment from Hotel Management
2 Oct 2024 by MIMARU TOKYO KINSHICHO Front Desk Team, Hotel Management
Dear ReneeThank you for choosing MIMARU TOKYO KINSHICHO. We would like to sincerely thank you for taking the time to share your impression of your stay.As you have been able to experience, the rooms of the hotel are spacious, about 40 m2 or bigger, and have a living / dining space and a kitchen. The bathroom and toilet are separated so you can spend a relaxing time. At MIMARU you can relax as if you were at home.We are glad that you were able to spend a nice time here with us and make good use of the transport links around our hotel.We look forward to having you again, either here at MIMARU Tokyo Kinshicho or at one of our sister facilities in Tokyo, Osaka or Kyoto! Kind regards,MIMARU Tokyo KinshichoFront Desk Team
by A verified traveler
Posted 22 Sep 2024
Very convenient to travel around. Lots of choices of food and shops around. There is no need to worry about medicine too as there is a pharmacy nearby.
Comment from Hotel Management
22 Sep 2024 by Front Desk Team, MIMARU Tokyo Kinshicho, Hotel Management
Dear guests, Greeting from MIMARU TOKYO KINSHICHO. Thank you for taking the time to share your recent experience at our hotel. We are delighted that you like the location of our hotel. As you mentioned, our hotel is close to the Kinshicho station (JR and Tokyo Metro) by a 4-minute walk and is surrounded by restaurants, convenience stores, and malls. We hope to see you again in the future. MIMARU TOKYO KINSHICHO Front desk team.
by A verified traveler
Posted 31 Aug 2024
Comment from Hotel Management
31 Aug 2024 by MIMARU Tokyo Kinshicho Front desk Team, Hotel Management
Dear Jesus,Thank you so much for taking the time to post a review.We are so happy to hear that you enjoyed your stay with us, and that our comfy beds and friendly staff were particular highlights. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear.We’d love to welcome you back soon.