Ratings based on 996 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2024
My partner and I loved all the food options. Both the breakfast and dinner was fantastic. Incredibly close to the subway. The staff were incredibly accommodating and all spoke English as well. Would highly recommend this hotel. We will definitely be staying here again in the future!
by A verified traveler from Rye
Posted 2 Nov 2024
We had a very nice time exploring Tokyo from this location. The hotel staff is very helpful and professional and the breakfast buffet is fabulous.
by A verified traveler from Quebec
Posted 10 Oct 2024
Location is great. Price is expensive as is all of Japan. Room is very small (Tokyo Standard) - Staff were very nice but as expected for this price.
Comment from Hotel Management
11 Oct 2024 by Mercure Tokyo Hibiya, Hotel Management
Dear Michel,Thank you for sharing your feedback with us. We're glad you appreciated our central location and the friendliness of our staff. We understand that room sizes in Tokyo can feel smaller compared to other destinations, and we strive to provide the best service and comfort within that space. We hope to have the chance to welcome you back for another visit in the future!Mercure Tokyo Hibiya
by A verified traveler
Posted 17 Sep 2024
We loved staying at this hotel - the location was excellent and there were so many restaurants nearby!
Comment from Hotel Management
11 Oct 2024 by Mercure Tokyo Hibiya, Hotel Management
Dear Natalie,Thank you for your wonderful feedback! We're so happy to hear that you loved your stay. We hope to welcome you back soon for another fantastic stay!Mercure Tokyo Hibiya
by A verified traveler
Posted 18 Aug 2024
by A verified traveler
Posted 18 Aug 2024
Had such an amazing stay here very clean and close to the stations the staff were very caring and helpful.
Comment from Hotel Management
11 Oct 2024 by Mercure Tokyo Hibiya, Hotel Management
Dear Daniel,Thank you so much for your kind words! We’re thrilled to hear that you had an amazing stay and found everything to your liking. It was a pleasure having you, and we look forward to welcoming you back again soon.Mercure Tokyo Hibiya
by A verified traveler
Posted 7 Jul 2024
We can not recommend this hotel more. From the location to the very personable and friendly treatment by all hotel staff to the lovely decor. Would absolutely go back!
Comment from Hotel Management
11 Jul 2024 by Guest Experience Team, Hotel Management
Dear WelmoedThank you so much for your glowing recommendation! We are thrilled to hear that you enjoyed your stay with us, from our convenient location to the personable and friendly treatment provided by our staff, as well as the lovely decor.Your kind words mean a lot to us, and we can't wait to welcome you back for another wonderful experience at our hotel!Warm regards,Mercure Tokyo HibiyaGuest Experience Team
by A verified traveler
Posted 7 Jul 2024
Comment from Hotel Management
30 Jul 2024 by Mercure Tokyo Hibiya, Hotel Management
Dear LenaWarm greetings from Mercure Tokyo Hibiya!Thank you for taking your time to share your stay experience with us.We are so glad to see you have enjoyed your stay.We look forward to welcoming you back again in the near future.Your sincerely,Mercure Tokyo HibiyaGuest Experience Team
by A verified traveler
Posted 24 Jun 2024
Comment from Hotel Management
30 Jul 2024 by Mercure Tokyo Hibiya, Hotel Management
Dear Guest,Warm greetings from Mercure Tokyo Hibiya!Thank you for taking your time to share your stay experience with us.We are so glad to see you have enjoyed your stay.We look forward to welcoming you back again in the near future.Your sincerely,Mercure Tokyo HibiyaGuest Experience Team
by A verified traveler
Posted 22 Jun 2024
Comment from Hotel Management
30 Jul 2024 by Mercure Tokyo Hibiya, Hotel Management
Dear Lucas,Warm greetings from Mercure Tokyo Hibiya!Thank you for taking your time to share your stay experience with us.We are so glad to see you have enjoyed your stay.We look forward to welcoming you back again in the near future.Your sincerely,Mercure Tokyo HibiyaGuest Experience Team
