Ratings based on 293 Verified Reviews

3.5 out of 5
70% of guests recommend
3.4 Room cleanliness
3.6 Service & staff
3.2 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Jan 2020
2 out of 5
by A verified traveler

Not sleepless in Akasaka

Posted 25 Jan 2020 on Hotels
I stayed here almost a year ago and I guess I could tolerate it. This time, with a small room, uncomfortable bed and pillows, I requested a refund for my remaining nine days. Due to coming here to study, it was imperative to get decent sleep at night so I could concentrate while in a medical clinic.Thanks to excellent customer service from Hotels.com, I not only got a refund but they found me a very comfortable place in Akasaka at MyStays, albeit significantly more expensive. Most hotels have at least one person at the front desk who can speak some English, since Tokyo is an international city. Marroad Inn is very limited in this respect.
5 out of 5
by A verified traveler

Excellent option

Posted 3 Jan 2020 on Hotels
Excellent location, very friendly and helpful staff. Typical Tokyo size room, slightly outdated but clean and has everything that I need. The location is close to Asakusa station and close to restaurants. Excellent option for the price. I will definitely stay at this hotel next time I am in Tokyo.
Comment from Hotel Management
4 Jan 2020 by MaRRoad Inn Akasaka, Hotel Management
Thank you for always using. In addition, we had great evaluation and are very honored. We will continue striving to further improve our services to satisfy our customers. We look forward to your use again.
5 out of 5
by A verified traveler from kent

Posted 24 Oct 2019
the location is quite good. check-in easy, laugage store servise is quite good.the room is clear.
2 out of 5
by A verified traveler

Should be cheaper

Posted 21 Jul 2019 on Hotels
Horrible cigarette smell, old dirty walls, a bit of a letdow
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 May 2019 on Hotels
5 out of 5
by A verified traveler

Good stay

Posted 19 Apr 2019 on Hotels
Super good room service everyday, the staff was friendly and English speaking. The area was really nice and quiet and only a few blocks away from the busy streets
2 out of 5
by A verified traveler

Like an American MOTEL

Posted 1 Apr 2019 on Hotels
We can early so we had to wait for check in time, when we finally could get our room the old style key got stuck in the lock. Inside the room was two small beds with old sheets that had ink stains and who knows what else. Decor looks like it hasn’t been updated since the 80s. We even had an non-working AM/FM radio part of the bed stand.
3 out of 5
by A verified traveler

Decent business hotel in Akasaka

Posted 5 Feb 2019 on Hotels
Pedestrian business hotel that served its purpose for my stay. The quality of the breakfast buffet wasn’t very good to be honest. The fish didn’t taste that fresh...
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Nov 2018
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