Ratings based on 393 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Fantastic hotel and great customer service
by A verified traveler
Posted 18 Nov 2024
Western style hotel not far from Shinjuku station but beyond the crowds
by A verified traveler
Posted 17 Nov 2024
This is a gorgeous property in the bustling Shinkuju neighborhood. The hotel is modern and up to date, with beautiful Japanese minimalist design. The staff are amazingly attentive and the restaurants and coffee shop were fun with excellent service and food quality. We appreciated the evening social hour and met some lovely guests. The people (and dog) watching at High Tea are definitely top notch!
by A verified traveler
Posted 16 Nov 2024
A beautiful, top notch hotel. Great room service, great staff and very helpful concierge services! I'll definitely stay here again the next time I'm in Tokyo.
by A verified traveler
Posted 13 Nov 2024
by A verified traveler
Posted 13 Nov 2024
Love that it’s pet-friendly!
by A verified traveler from Grand Rapids
Posted 11 Nov 2024
Wonderful stay! Helpful staff. Great area close to the train station. Would definitely stay here again!!!
by A verified traveler
Posted 10 Nov 2024
Very good service.
by A verified traveler
Posted 10 Nov 2024
Prime location. The room was great and lots of free snacks and drinks, which were appreciated!
by A verified traveler
Posted 9 Nov 2024
Amazing stay! I highly recommend
