Ratings based on 970 Verified Reviews

4.4 out of 5
81% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 12 Nov 2024
I'm glad we stayed here for two days.Beautiful neighborhood, nice people, delicious and affordable restaurants, convenience supermarket, next to metro station,love love love this place.I can’t wait to come back.Also the staff helped us to check in a little earlier, that was very sweet.
5 out of 5
by A verified traveler

Posted 12 Nov 2024
We love this city so much, it’s super convenience, the hotel is right next to metro station. There are so many good and affordable restaurants nearby, a beautiful big park as well.we wish we had more time explore this area.Beautiful city view from our window, big supermarket nearby.We are definitely coming back if we ever visit this city again.
4 out of 5
by A verified traveler from Honolulu

Posted 6 Nov 2024
Great location and easy access to the rail station and bus lines. Bathroom was very compact but clean. Staff was very helpful and friendly.
5 out of 5
by A verified traveler

Posted 31 Oct 2024
Very convenient hotel close to transportation and the park.
4 out of 5
by A verified traveler

Posted 10 Oct 2024
The staff were excellent as was the location. The breakfast was good too. The room was in need of updating. For example there were marks on the walls and the tub was peeling. It was clean though.
Comment from Hotel Management
15 Oct 2024 by Reservation team , Hotel Management
Thank you very much for taking the time to provide your valuable feedback. We will use the opinions you have given us in the future development of our hotel. All of our staff are looking forward to welcoming you again.Yours sincerely,The reservation teamKichijoji Tokyu REI Hotel
5 out of 5
by A verified traveler

Posted 9 Oct 2024
Amazing peaceful stay. The welcome snack, amenities and breakfast were amazin g.
Comment from Hotel Management
15 Oct 2024 by Reservation team , Hotel Management
Thank you very much for taking the time to provide your valuable feedback. We will use the opinions you have given us in the future development of our hotel. All of our staff are looking forward to welcoming you again.Yours sincerely,
5 out of 5
by A verified traveler

Posted 7 Oct 2024
Very good location close to about everything i cant wait to return !
Comment from Hotel Management
15 Oct 2024 by Reservation team , Hotel Management
Thank you very much for taking the time to provide your valuable feedback. All of our staff are looking forward to welcoming you again.Yours sincerely,
2 out of 5
by A verified traveler

Posted 6 Oct 2024
Comment from Hotel Management
15 Oct 2024 by 吉祥寺東急REIホテル 宿泊担当 , Hotel Management
この度は、吉祥寺東急REIホテルをご利用いただき誠にありがとうございました。もし何か具体的なご不満や改善点がございましたら、ぜひいただけますと幸いです。 お客様の貴重なご意見を参考に、今後のサービス向上に努めてまいりますので、よろしくお願いいたします。またのご利用を心よりお待ちしております。
5 out of 5
by A verified traveler

Posted 29 Sep 2024
Simply one of the best hotels in Tokyo.
Comment from Hotel Management
2 Oct 2024 by The reservation team, Hotel Management
Thank you very much for staying at our hotel.We hope that your stay made you feel comfortable.We look forward to seeing you again!
5 out of 5
by A verified traveler

Posted 29 Sep 2024
Comment from Hotel Management
2 Oct 2024 by 宿泊担当, Hotel Management
この度は、ご宿泊頂きありがとうございました。今後もご来館頂くお客様に、ご満足いただけるよう従業員一同サービス向上に努めて参ります。今後もご愛顧頂けましたら幸いでございます。よろしくお願いいたします。