Ratings based on 667 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Highland
Posted 3 Jan 2025
Hotel was great, I wish the room was a little warmer. They did provide an extra blanket.
Comment from Hotel Management
4 Jan 2025 by Front Desk Chief, Hotel Management
Thank you for choosing Keio Presso Inn Otemachi.We are sorry that the temperature in your room made you uncomfortable despite your stay.Due to the facilities, it is not possible to adjust the temperature of the air conditioning in your room. (Only the air volume can be adjusted).If you are cold, please ask the front desk staff for a heater or blanket.Our staff will do their best to make the hotel more satisfactory for our guests.We hope you will visit Keio Presso Inn Otemachi again when you come back to the neighbourhood.
by A verified traveler
Posted 22 Dec 2024
Very convenient location and nice breakfast.
Comment from Hotel Management
24 Dec 2024 by front chief, Hotel Management
Thank you very much for staying at Keio Presso Inn Otemachi.We would also like to thank you again for taking time out of your busy schedule to write a review of our hotel.We are very happy to hear that you had a pleasant stay with us.We will continue to value the spirit of hospitality and provide services that meet our guests' expectations.We hope you will have another opportunity to stay at Keio Presso Inn Otemachi.We look forward to serving you again.
by A verified traveler
Posted 17 Dec 2024
15 min walk to Tokyo Station
Comment from Hotel Management
24 Dec 2024 by front chief, Hotel Management
Thank you very much for choosing Keio Presso Inn Otemachi from among many hotels.We would also like to thank you again for your feedback.We are very pleased to receive your compliments on our location, breakfast, and service.We will continue to make every effort to be the hotel of choice for many guests in the future.We look forward to serving you again at the Keio Presso Inn Otemachi.
by A verified traveler
Posted 16 Dec 2024
Comment from Hotel Management
24 Dec 2024 by Front Desk Chief, Hotel Management
Thank you very much for staying at Keio Presso Inn Otemachi.We would also like to thank you again for taking time out of your busy schedule to write a review of our hotel.We are very happy to hear that you had a pleasant stay with us.We will continue to value the spirit of hospitality and provide services that meet our guests' expectations.We hope you will have another opportunity to stay at Keio Presso Inn Otemachi.We look forward to serving you again.
by A verified traveler
Posted 1 Nov 2024
Walking distance from Tokyo train station.
Comment from Hotel Management
3 Nov 2024 by Front desk chief, Hotel Management
Thank you very much for staying at Keio Presso Inn Otemachi.We would also like to thank you again for taking time out of your busy schedule to write a review of our hotel.We are very happy to hear that you had a pleasant stay with us. We will continue to value the spirit of hospitality and provide services that meet our guests' expectations.We hope you will have another opportunity to stay at Keio Presso Inn Otemachi. We look forward to serving you again.
by A verified traveler from Santa Monica
Posted 20 Oct 2024
Comment from Hotel Management
20 Oct 2024 by フロントチーフ, Hotel Management
この度は、京王プレッソイン大手町をご利用いただきまして誠にありがとうございます。大変高い評価を賜り恐縮でございます。今後もお客様に安心してご利用いただけるホテルを目指し、日々精進してまいります。またこちらへお越しの際は、京王プレッソイン大手町をご利用いただけますと幸いです。またのご来館を心よりお待ち申し上げております。
by A verified traveler
Posted 13 Oct 2024
Pros:
- Few minutes to Kanda station on Yamonote line and about 15 mins walking to Tokyo station
- Room was small as expected but well appointed.
- Bathroom was small and took a little getting used to (we 6'2 and 5'8 on the heavier side) , but nice nonetheless.
- The double bed was spacious enough to sleep comfortably. Pillows are small but they provided extra pillows upon request
- Breakfast buffet for ¥1500 pp was nice, but there is a nicer western breakfast option just a short walk away
Cons:
- The neighborhood was very local (nit a bad thing) but there wasn't many good food places close by. There were dozens (if not hundreds) of drinking places around but they do not have meal options that are filling or tasty.
- Front desk staff spoke very limited English but were very helpful
Comment from Hotel Management
13 Oct 2024 by Front desk chief, Hotel Management
Thank you very much for choosing our hotel among many hotels.Thank you very much for your valuable feedback.We apologize for the inconvenience caused by the small size of your room.We are relieved to hear that you were able to fully relax in the double bed.Thank you also for using our breakfast service.However, we are sorry that we could not provide you with a satisfactory menu.We will take your feedback seriously and strive to improve the quality of our services.Thank you also for your feedback on the reception staff's hospitality.We will make every effort to provide you with a comfortable stay, for example, by using translation tools.We will also make every effort to recommend restaurants in the area that are recommended by our staff.Thank you very much for your stay.We look forward to welcoming you again.
by A verified traveler
Posted 4 Oct 2024
Comment from Hotel Management
10 Oct 2024 by フロントチーフ, Hotel Management
この度は京王プレッソイン大手町をご利用いただき誠にありがとうございます。満点の評価を賜り嬉しく思います。ごゆっくりお過ごしいただけましたでしょうか。より安心して快適にお過ごしいただけるホテルを目指し、今後もサービス向上に取り組んでまいります。お近くへご用の際はご利用くださいませ。またのご宿泊をお待ち申し上げております。
by A verified traveler
Posted 1 Oct 2024 on Hotels
Comment from Hotel Management
10 Oct 2024 by フロントチーフ, Hotel Management
この度は京王プレッソイン大手町をご利用いただき誠にありがとうございます。高い評価を賜り嬉しく思います。ごゆっくりお過ごしいただけたようで、なによりでございます。ご滞在中にお気づきのことや、お困りごとがございましたら、お気軽にフロントスタッフまでお申し付けくださいませ。より安心してお過ごしいただけるホテルを目指し、サービス向上に取り組んでまいります。またのご宿泊をお待ち申し上げております。
by A verified traveler
Posted 29 Sep 2024
Probably one of the worst hotels I’ve been to in Tokyo. We were given a room that smells like urine. Asked to switch and the second room smelled even worse. The location is great but the rooms are disgusting.
Comment from Hotel Management
10 Oct 2024 by Front Desk Chief, Hotel Management
Thank you for choosing our hotel.We are very sorry for the disappointment you experienced during your stay with us.We apologize for the inconvenience caused by our failure to check the room when it was being cleaned, which should have been determined that it was not appropriate for us to show you around.We are sorry to hear that the room you were moved to also had a bad odor, and we sincerely apologize for disturbing your rest.We will take your comments seriously, and we will thoroughly instruct our cleaning staff to prevent any recurrence of such an incident and to keep the hotel clean.Thank you for taking the time to share your valuable feedback with us.Sincerely yours
