Ratings based on 139 Verified Reviews
3.7 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2024
Very clean property in a quiet community. Very close to konbinis and Hibiya train line. No issues.
by A verified traveler
Posted 30 Oct 2024
It has all you need but the bed didnt feel very clean and you can hear everything outside of happening outside of your room
by A verified traveler from Oceanside
Posted 26 Sep 2024
Cool for a short stay
by A verified traveler
Posted 5 Sep 2024
Not free big towel to take a shower. The hotel provides only one small towel. We felt poor deeply. The staff’s English is so bad. So my daughter felt sad and cried.
by A verified traveler
Posted 21 Aug 2024
Amazing for the price
by A verified traveler
Posted 7 Aug 2024
The location is okay, close to the skytree Tokyo... however the hotel stairs is very narrow and no elevator and the room is tiny and no room for luggage even in the room, my backpack has to stay on bed. The staff was nice to allow us to leave the luggage there before the check in hour.
The bed is uncomfortable, the whole floor is sharing one bathroom area. we booked 2 nights however I had to change to another place and simply forgot about the money I paid for the 2nd night. I didn't feel like wanting to shower after a hot humid sweaty day in the Tokyo summer...There's a tin box in the room will a long rope that can be used for one to escape from window in case of fire. It might be a good thing however looks pretty scary though. I feel like maybe need to act 007 one night. Don't feel safe due to the super narrow stairs.
Would not recommend it unless you really want to save money. I would not stay there again for sure no matter what.
by A verified traveler
Posted 3 Aug 2024
Room was great, the ladder was the only rough thing about the room, but otherwise it was a very clean and well kempt place.
by A verified traveler
Posted 10 Jul 2024
by A verified traveler
Posted 29 Apr 2024
We stayed in the original Kangaroo. The aesthetics were cool and the price was dirt cheap but you get what you pay for. The showers were mouldy and sheets had stains. We opted for the bunkbed and were cramped. Most of the dining/lounge areas were sectioned off for some reason, which meant we huddled on our bed to eat any food we brought in. Combined with being a 15min walk from the closest subway station, it quickly became an unpleasant place to stay.
by A verified traveler
Posted 15 Apr 2024
Area is nice and quiet, and there are convenience stores nearby and even a small Yakiniku place a short walk away. Biggest issue I had was the showers, which were poorly ventilated and had visible mold/mildew and damaged fixtures. Overall, a decent stay for the price, though the poorly maintained showers would make me hesitate to return, even with the lower prices.
Comment from Hotel Management
15 Apr 2024 by カンガルーホテル, Hotel Management
この度はご宿泊いただきありがとうございます。ご指摘のシャワールームの設備について回答します。当ホテルはバスルーム1箇所、シャワールーム 2箇所を設備としています。調査したところ、1箇所のシャワールーム の壁に付いているシャワースイッチの1箇所が外れていることが判明しました。不特定多数の使用により、経年劣化で外れたものと思われます。現在、修理を依頼していますので明日には復旧します。汚れているという指摘ですが、水を使用する場所なので、経年の使用による、壁に染み付いた染みが更衣室に一部確認できました。こちらも近日中に塗装してきれいにします。貴重なご意見ありがとうございました。
