Ratings based on 131 Verified Reviews
4.9 Room cleanliness
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from West Covina
Posted 22 Nov 2024
Koko hotel is walking distance to Ginza line, it’s so easy to get around. In a few block aways there are eateries and 7/11 is a few steps away from the apartel.
The receptionist was super helpful (sorry… I forgot to get his name) to get our luggage transfer to the next destinations.
The room was very spacious and clean, they even let you use umbrella without deposit, I saw there are stroller, charger, and some other items for rent free of charge. And the best part is that there are several USB chargers beside the headboards, there is also washer and dryer in the unit, everything is so convenient. The great thing is,,, We are able to leave our luggage for 5 days while we transfer to Kyoto and Osaka.
Oh I almost forgot to mention: I was upgraded to a bigger room. That being said, we cancelled our return hotel reservation and booked with Koko hotel residence for another 2 more nights.
The only negative I have (in my opinion) is the pillow, I wish it have 2 pillows for each bed, a choice between fluffy and a dense pillow.
I would greatly recommend Koko Hotel Residence to family and friends.
Comment from Hotel Management
23 Nov 2024 by MANJU, Hotel Management
Dear guest, Thank you very much for staying with KOKO HOTEL Residence Asakusa Tawaramachi. We appreciate you taking your precious time to leave us a review. We are delighted to know that you were satisfied with our services. We look forward to seeing you again in the future. All the best, MANJU
by A verified traveler
Posted 17 Nov 2024
Wonderful stay for a family. Spacious rooms and 1 min walk to subway station.
Comment from Hotel Management
17 Nov 2024 by KOKO HOTEL Residence Asakusa Tawaramachi, Hotel Management
Thank you very much for your current stay at KOKO HOTEL Residence Asakusa Tawaramachi.We are so glad to hear that you have enjoyed your stay with us overall.Thank you so much once again for your kind review and we truly look forward to serving you again in the near future.
by A verified traveler
Posted 16 Nov 2024
1_Friendly and helpful staffs.
Responsive for the inquiries before arrival.
I really appreciate their coordination for luggage delivery to Sendai.
2_Spacious room and fully equipped
Enough equipments for hanging washed clothes, e.g. hangers, hanging bar inside bathroom.
Teabags (which was not provided free of charge in another chain aparthotel) can be picked in the self service amenities corner.
3_Close to Metro station Tawaramachi, less than 3mins walk from the elevator exit.
Comment from Hotel Management
16 Nov 2024 by KOKO HOTEL Residence Asakusa Tawaramachi, Hotel Management
Thank you very much for your current stay at KOKO HOTEL Residence Asakusa Tawaramachi.We are so delighted to hear that you have enjoyed your stay with us.We appreciate you taking a moment to share with us such a kind review with detailed descriptions.Thank you so much once again and we truly look forward to serving you again in the near future.Best regards,
by A verified traveler
Posted 11 Nov 2024
Good locations
Comment from Hotel Management
11 Nov 2024 by KOKOHOTELResidence AsakusaTawaramachi Nagase, Hotel Management
Thank you very much for visiting KOKOHOTELResidence Asakusa Tawaramac We are very happy to hear that you had a comfortable stay with us.We will continue to make every effort to satisfy our guests and look forward to your next visit.
by A verified traveler
Posted 6 Nov 2024
Spacious and clean room. convenient location near Tawaramachi station
Comment from Hotel Management
6 Nov 2024 by TANAKA, Hotel Management
Thank you very much for staying with KOKO HOTEL Residence Asakusa Tawaramachi. We appreciate you taking your precious time to leave us a review. We are delighted to know that you were satisfied with our services. We look forward to seeing you again in the future. All the best,/TANAKA
by A verified traveler
Posted 25 Oct 2024
We like that it was close to a train station and the ease of access for getting to food. The building felt easy to find.
Comment from Hotel Management
25 Oct 2024 by KOKOHOTELResidence AsakusaTawaramachi Nagase, Hotel Management
Thank you very much for visiting KOKOHOTELResidence Asakusa Tawaramachi.There are also many restaurants within walking distance.Tawaramachi and Asakusa Stations are within walking distance from our hotel, so getting around is very convenient!We are glad to hear that you had a pleasant stay with us.We will continue to make every effort to satisfy our guests and look forward to your next visit.
by A verified traveler
Posted 20 Oct 2024
This is the second time we’ve stayed here. We love how quiet, and clean the area is. The hotel room is large enough for 4 adults and the staff is extremely accommodating. I’ll book again the next time I’m there!
Comment from Hotel Management
20 Oct 2024 by TANAKA, Hotel Management
Dear Guest, Thank you very much for your current stay at KOKOHOTEL Residence Asakusa Tawaramachi. We are so delighted to hear that you have enjoyed your stay with us overall. We appreciate you taking a moment to share with us kind review and we truly look forward to serving you again in the near future. Best regards, /TANAKA
by A verified traveler from Mysore
Posted 16 Oct 2024
Large spacious rooms with all the amenities and wonderful friendly staff. A must stay
Comment from Hotel Management
17 Oct 2024 by TANAKA, Hotel Management
Dear Guest, Thank you very much for your current stay at KOKOHOTEL Residence Asakusa Tawaramachi. We are so delighted to hear that you have enjoyed your stay with us overall. We appreciate you taking a moment to share with us kind review and we truly look forward to serving you again in the near future. Best regards, /TANAKA
by A verified traveler
Posted 16 Oct 2024
Property close to metro station is a big plus. Sometime it was difficult to get hot water.
Comment from Hotel Management
16 Oct 2024 by TANAKA, Hotel Management
Dear Guest,yThank ou very much for staying at Koko Hotel Residencease Asakusa Tawaramachi.We would like to thank you for taking the time to post your review.We will use your valuable feedback to further improve our customer satisfaction.We look forward to seeing you again./TANAKA
by A verified traveler
Posted 14 Oct 2024
We had a fantastic stay at Koko Hotel Residence Asakusa! The location is incredibly convenient, just a short walk from popular attractions like Senso-ji Temple and surrounded by several 7-11, Lawson, and Family Mart stores. Unlike in western nations, these convenience stores are impressively well stocked – perfect for grabbing a full meal when you don't feel like venturing far.
The staff were exceptionally friendly and attentive, making us feel welcome from the moment we arrived. Our room was spotless, with everything well maintained, and the amenities provided made our stay even more comfortable. There's a station downstairs stocked with essentials like coffee, toothbrushes, and more, which was super handy.
We travelled as a family with young children, and the hotel was perfect for us, but I highly recommend it for anyone looking for a comfortable, clean, and convenient stay in Tokyo.
Comment from Hotel Management
14 Oct 2024 by FUKUI, Hotel Management
Thank you very much for your current stay at KOKO HOTEL Residence Asakusa Tawaramachi. We are so glad to hear that you have enjoyed your stay with us. Thank you so much once again for kindly taking a moment to give us such a detailed feedback on your experience and we truly look forward to serving you again in the near future. Best regards,
