Ratings based on 608 Verified Reviews

4.6 out of 5
86% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 23 Apr 2024
Your bus services between hotel and Osaka station is very good.
5 out of 5
by A verified traveler

Thumbs up

Posted 10 Apr 2024 on Hotels
Very nice!
4 out of 5
by A verified traveler

Posted 25 Jan 2024
Hotel just next to JR station easy for transportation. Not many dining restaurants in nearby area so you have to go other area for food. No supermarket nearby but have some convenience stores so still okay for snack and drink. Room size is okay for two person and cleaniness is okay also. Breakfast set coupons provided to go to Denny at hotel second floor.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Jan 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Jan 2024 on Hotels
5 out of 5
by A verified traveler

Posted 24 Nov 2023
The staff is so helpful. Free coffee all the time.
5 out of 5
by A verified traveler

Posted 27 Oct 2023
This was my wife and I’s first trip to Japan and staying here made it very easy and welcoming. It was very clean, the staff was very friendly and treated us very well. There’s a Dennys downstairs on the second floor conveniently located for breakfast, and the Komagome station was right there as well. It was perfect!
4 out of 5
by A verified traveler

Posted 19 Oct 2023
The room is spacious and comfortable. It's clean but I can see quite lots of dust flying under the sunshine in the morning time, even the window is closed. Other than that I still think it's a good place for long staying as a JR and a subway station is just next door. Denny's , Family Mart and Cozy Corner is down stair. About 10 minutes walking time to the Rikugien Garden.
4 out of 5
by A verified traveler

Posted 9 Oct 2023
Awkward shower head which doesn't stay straight as it always turns left when placed on holder no matter how I tried to fix it.
5 out of 5
by A verified traveler

Posted 28 Sep 2023
So convenient to go to everywhere. Room is always clean when I got back afternoon.