Ratings based on 14 Verified Reviews
4.1 Room cleanliness
3.5 Service & staff
4.3 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Aug 2024
Keep in mind this property is in a residential area just outside the Tokyo subway system. So you have to pay an extra 150 yen on the private rail line. On the plus side the Skytree tower is a 15 minute walk away. Also the food options in the area are affordable
Comment from Hotel Management
7 Aug 2024 by Sumida kyojima, Hotel Management
Thank you very much for staying with us.We sincerely look forward to having you stay with us again.
by A verified traveler
Posted 29 Jul 2024
As others mentioned, it is very small. Our carry on laughed barely fit. Also know they will knock on your door right at 10AM (checkout time). We were just taking out luggage out it is expensive for taxis to further out areas. Works well if you’re needing to be in the Sumida area
Comment from Hotel Management
30 Jul 2024 by IKIDANE Residential Hotel Sumida Kyojima, Hotel Management
Thank you for your feedback. We appreciate you taking the time to share your experience with us. We apologize for any inconvenience caused by the size of the room and the timing of our staff knocking on your door at checkout time. Your comments are important to us and will help us improve our services.We understand that the cost of taxis to further areas can be high, and we’re glad to hear that our location worked well for your needs in the Sumida area. We hope to have the opportunity to welcome you back and provide a better experience in the future.
by A verified traveler
Posted 8 Apr 2024
The hotel was in a quiet area and just a short walk from a train station. The property is clean and new. It’s great value for the price and easy contactless check-in process. The only downside is that the property doesn’t have an elevator and it was a bit difficult to carry our luggage by climbing the stairs to the third floor.
Comment from Hotel Management
8 Apr 2024 by IKIDANE Residential Hotel sumida kyoujima , Hotel Management
Thank you for choosing our property, and for taking the time to write such a wonderful review! We are thrilled to hear that you enjoyed your stay with us
by A verified traveler
Posted 4 Oct 2023
It was a decent room, property management did their best with communication but some things were lost in translation. A little learning curve with using things like a/c and shower but ultimately figured out. Room was cozy, not super clean but served its purpose as a place to sleep in a decent neighborhood. Convenient access to train station, convenience stores, food was a plus. Not the most happening area but again, access to train station helpful.
Comment from Hotel Management
24 Oct 2023 by IKIDANE Residential Hotel Sumida Kyojima, Hotel Management
Thank you for taking the time to leave your review. We appreciate your feedback, and we're sorry to hear that there were some aspects of your stay that didn't meet your expectations. It's evident that there were certain communication issues with the property management team, and we acknowledge the importance of addressing this.We're glad to hear that, despite a learning curve with the air conditioning and shower, you were able to figure things out. Your feedback regarding the cleanliness of the room is duly noted, and we will consider this as an area for improvement in the future.It's great to hear that the room provided a cozy environment and that the surrounding neighborhood met your expectations. Convenient access to the train station, nearby convenience stores, and food options added value to your stay, and we're pleased to have contributed to your comfort in this regard.While we understand that the area might not be the liveliest, the convenient access to the train station is a key factor for many guests. We will continue to identify areas for improvement to better serve your future stays.We appreciate your valuable feedback, and we look forward to welcoming you again. If you have any questions or specific requests, please don't hesitate to let us know.
by A verified traveler
Posted 19 Sep 2023
Comment from Hotel Management
21 Sep 2023 by IKIDANE Residential Hotel Sumida Kyojima, Hotel Management
Thank you for the review! We hope you could enjoy your stay!
by A verified traveler
Posted 11 Jul 2023
by A verified traveler
Posted 21 May 2023
Great location, very close to Oshiage Station, property was exacrly as pictured, and perfect for our family of three. Thank you!!
Comment from Hotel Management
22 May 2023 by sumida kyojima, Hotel Management
Thank you for your stay and great review!We look forward to your next visit!Thank you
by A verified traveler
Posted 29 Jul 2022 on Hotels
Comment from Hotel Management
4 Aug 2022 by IKIDANE Residential Hotel Sumida Kyojima, Hotel Management
この度は当ホテルをご利用いただきありがとうございます。大変良い評価レビューをありがとうございました。また、またのご利用お待ちしております。
by A verified traveler
Posted 5 Jan 2024
Comment from Hotel Management
15 Jan 2024 by IKIDANE Residential Hotel Sumida Kyojima, Hotel Management
この度は当施設をご利用いただきありがとうございます。今後もより良いサービスを提供できるよう、スタッフ一同努めて参りますので、またのご利用をお待ちしております。ありがとうございました。
by A verified traveler
Posted 26 Dec 2023
なし
Comment from Hotel Management
26 Dec 2023 by IKIDANE Residential Hotel Sumida Kyojima, Hotel Management
Thank you for your stay and review!We look forward to your next visit!!
