Ratings based on 991 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Oct 2024
Rooms are not sound proof. We had a toddler running back and forth above us for hours each night. Hallways smelled like chlorine. Breakfast was not great quality. Bread and pastries were stale and barely any healthy food. One bowl of fruit in a syrup and some banana slices. Breakfast buffet also opens only 20mins before the Disney shuttle leaves which you also have to line up for at least 15 minutes early. So we had 5 minutes to grab something and eat it fast. For a hotel that offers a shuttle, they should really adjust the breakfast time so families can eat and still take the shuttle.
Comment from Hotel Management
29 Oct 2024 by Ibis Styles Tokyo Bay Guest Relations Team, Hotel Management
Thank you very much for staying at ibis Styles Tokyo Bay.Thank you for your valuable feedback.We will make changes where we can.
by A verified traveler
Posted 6 Oct 2024
Comment from Hotel Management
25 Oct 2024 by イビススタイルズ東京ベイ ゲストリレーションチーム, Hotel Management
この度はイビススタイルズ東京ベイにご宿泊いただきまして誠にありがとうございます。評価いただけましたこと感謝申し上げます。またのご宿泊スタッフ一同心よりお待ちいたしております。
by A verified traveler
Posted 5 Oct 2024
This is a basic hotel, confusing when you check in and have to collect your amenities to take up to your room. No food service or food to buy on site, I think they only offered breakfast. 7 eleven was nearby so we ate there. Other than that, basic room, fancy toilet, hard beds but they brought extra pillows which helped.
Comment from Hotel Management
29 Oct 2024 by Ibis Styles Tokyo Bay Guest Relations Team, Hotel Management
Thank you very much for staying at ibis Styles Tokyo Bay. We have placed the amenities that are not included in your room in the lobby on the 1st floor. We apologize for the inconvenience, but we ask that you please take them.Please note that we only serve breakfast.
by A verified traveler
Posted 7 Aug 2024
very good
Comment from Hotel Management
23 Aug 2024 by Ibis Styles Tokyo Bay Guest Relations Team, Hotel Management
Thank you very much for staying at ibis Styles Tokyo Bay.We are very happy to hear your positive feedback.We are not satisfied with the current situation and will continue to strive for further service improvement.We look forward to welcoming you again.
by A verified traveler
Posted 3 Aug 2024
Love the convenience to bus, stop and train station.
Comment from Hotel Management
23 Aug 2024 by Ibis Styles Tokyo Bay Guest Relations Team, Hotel Management
Thank you very much for staying at ibis Styles Tokyo Bay.We are very happy to hear your positive feedback.We are not satisfied with the current situation and will continue to strive for further service improvement.We look forward to welcoming you again.
by A verified traveler
Posted 2 Aug 2024
Over all good experience. The room is a little small but given that the price, it’s still has a very good value. A little far away from the subway station but it’s still walkable. They have shuttles so if you can fit your schedule with the shuttle schedule, that would be good.
Comment from Hotel Management
23 Aug 2024 by Ibis Styles Tokyo Bay Guest Relations Team, Hotel Management
Thank you very much for staying at ibis Styles Tokyo Bay.We are very happy to hear your positive feedback.We are not satisfied with the current situation and will continue to strive for further service improvement.We look forward to welcoming you again.
by A verified traveler
Posted 16 Jul 2024
Comment from Hotel Management
6 Sep 2024 by イビススタイルズ東京ベイ ゲストリレーションチーム, Hotel Management
この度はイビススタイルズ東京ベイにご宿泊いただきまして誠にありがとうございます。貴重な評価ありがとうございます。至らなかった点は反省し、改善できればと思います。ご評価いただきありがとうございます。
by A verified traveler
Posted 4 Jul 2024 on Hotels
Comment from Hotel Management
10 Jul 2024 by ibis Styles Tokyo Bay Guest Relations Team, Hotel Management
Thank you very much for staying at ibis Styles Tokyo Bay.We are very sorry for the lack of cleanliness of the room.We will definitely improve upon the points you have pointed out.We sincerely apologize for any discomfort you may have experienced.
by A verified traveler
Posted 1 Jul 2024 on Hotels
Comment from Hotel Management
24 Aug 2024 by Ibis Styles Tokyo Bay Guest Relations Team, Hotel Management
Thank you for staying at Ibis Styles Tokyo Bay. We appreciate your review.
by A verified traveler
Posted 29 Jun 2024 on Hotels
Comment from Hotel Management
10 Jul 2024 by イビススタイルズ東京ベイ ゲストリレーションチーム, Hotel Management
この度はイビススタイルズ東京ベイにご宿泊いただきまして誠にありがとうございます。ごゆっくりご滞在いただけましたでしょうか。またのご宿泊スタッフ一同心よりお待ちいたしております。
