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ICI HOTEL Ueno Shin Okachimachi

3.5 star property

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Photo gallery for ICI HOTEL Ueno Shin Okachimachi

Reception
Front of property
Floor plan
In-room safe, desk, iron/ironing board, free WiFi
Breakfast served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Housekeeping
  • Laundry
  • Air conditioning

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Run Of House, Non Smoking (Short Stay - Check in at 5PM/Check Out at 9AM) (Bed Type not guaranteed)

In-room safe, desk, iron/ironing board, free WiFi

Run Of House, Non Smoking (Short Stay - Check in at 5PM/Check Out at 9AM) (Bed Type not guaranteed)

Highlights

Air conditioning
Heating
Mini-fridge
Plasma TV
Private bathroom
Toilet with electronic bidet
Hair dryer
Shower/tub combination
  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Single Room, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Plasma TV
Separate bedroom
Private bathroom
Toilet with electronic bidet
Hair dryer
  • 13.8 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, Non Smoking

8.4 out of 10
Very good
(14 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Plasma TV
Private bathroom
Toilet with electronic bidet
Hair dryer
Shower/tub combination
  • 13.8 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Plasma TV
Private bathroom
Toilet with electronic bidet
Hair dryer
Shower/tub combination
  • 17.7 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Run Of House, Non Smoking (Short Stay - Check in at 5PM/Check Out at 9AM) (Bed Type not guaranteed)

In-room safe, desk, iron/ironing board, free WiFi

Run Of House, Non Smoking (Short Stay - Check in at 5PM/Check Out at 9AM) (Bed Type not guaranteed)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Mini-fridge
Plasma TV
Private bathroom
Toilet with electronic bidet
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Twin Room, Non Smoking

9.0 out of 10
Wonderful
(24 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Plasma TV
Private bathroom
Toilet with electronic bidet
Hair dryer
Shower/tub combination
  • 18.4 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Double Room Nonsmoking

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room Nonsmoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Lobby

Single Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

In-room safe, desk, iron/ironing board, free WiFi

Double Room

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
4-23, Taito, Taito-ku, Tokyo, Tokyo, 110-0016

What's nearby

  • Ameyoko Shopping District - 9 min walk - 0.8 km
  • Ueno Park - 13 min walk - 1.2 km
  • Ueno Zoo - 15 min walk - 1.3 km
  • Sensoji Temple - 3 min drive - 2.3 km
  • Tokyo Skytree - 4 min drive - 2.9 km

Getting around

  • Shin-okachimachi Station - 2 min walk
  • Okachimachi Station - 10 min walk
  • Haneda Airport (HND) - 38 min drive

Restaurants

  • ‪サカエヤ - ‬3 min walk
  • ‪ドトールコーヒーショップ 台東4丁目店 - ‬4 min walk
  • ‪熊ぼっこ - ‬2 min walk
  • ‪すき家 - ‬1 min walk
  • ‪鳥笑 - ‬3 min walk

About this property

ICI HOTEL Ueno Shin Okachimachi

Hotel near Ameyoko Shopping District
Located close to Satake Shopping Arcade and Benten-Do Temple, ICI HOTEL Ueno Shin Okachimachi provides laundry facilities and a restaurant. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), self parking (surcharge), and smoke-free premises
  • A front-desk safe, a vending machine, and luggage storage
  • Guest reviews say great things the helpful staff, first-rate property condition, and location
Room features
All 108 rooms include comforts such as air conditioning, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with toilets with electronic bidets and shower/tub combinations
  • Mini fridges, heating, and daily housekeeping

Languages

Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Covered self parking on site (JPY 3,000 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,500 for adults and JPY 1,500 for children
  • A restaurant

Restaurants on site

  • レストラン

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No elevator
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Plasma TV

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Breakfast is not included in the breakfast rates for children ages 0-6, and can be requested onsite for the listed child breakfast fee.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1500 for adults and JPY 1500 for children
  • Covered self parking fee: JPY 3000 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Alcohol is not served at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ICI HOTEL Ueno Shin Okachimachi RELIEF Tokyo
ICI HOTEL Ueno Shin Okachimachi RELIEF
ICI Ueno Shin Okachimachi RELIEF Tokyo
ICI Ueno Shin Okachimachi RELIEF
ICI Ueno Shin Okachimachi REL
Ici Ueno Shin Okachimachi
ICI HOTEL Ueno Shin Okachimachi Hotel
ICI HOTEL Ueno Shin Okachimachi Tokyo
ICI HOTEL Ueno Shin Okachimachi by RELIEF
ICI HOTEL Ueno Shin Okachimachi Hotel Tokyo

Frequently asked questions

Is ICI HOTEL Ueno Shin Okachimachi pet-friendly?

No, only service animals are welcome at the property.

How much is parking at ICI HOTEL Ueno Shin Okachimachi?

Self parking is available for JPY 3000 per night. Limited spots are available.

What time is check-in at ICI HOTEL Ueno Shin Okachimachi?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at ICI HOTEL Ueno Shin Okachimachi?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is ICI HOTEL Ueno Shin Okachimachi located?

Located in Taito, this hotel is within a 15-minute walk of Satake Shopping Arcade, Ameyoko Shopping District, and Ueno Park. Ueno Zoo and Benten-Do Temple are also within 1 mi (2 km). Shin-okachimachi Station is only a 2-minute walk and Naka-Okachimachi Station is 7 minutes.

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ICI HOTEL Ueno Shin Okachimachi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 604 out of 1000 reviews
Rating 8 - Good. 318 out of 1000 reviews
Rating 6 - Okay. 51 out of 1000 reviews
Rating 4 - Poor. 20 out of 1000 reviews
Rating 2 - Terrible. 7 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ng

Liked: Cleanliness, amenities, property conditions & facilities
Staff are very nice and helpful.
Stayed 3 nights in Jun 2025

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities
Staff was very friendly! Rooms a bit tiny if you have much luggage.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jess

Liked: Cleanliness, amenities, property conditions & facilities
Lovely property, super friendly staff at check in, very clean, shower was really nice would definitely stay again
Stayed 1 night in May 2025

10/10 Excellent

Ng

Liked: Cleanliness, amenities, property conditions & facilities
Staff are nice and helpful. Room clean and satisfied.
Stayed 1 night in Jun 2025

10/10 Excellent

Nayeli

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and accommodating
Stayed 6 nights in Apr 2025

8/10 Good

Ash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with decent sized rooms
Stayed 4 nights in Apr 2025

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to base from for a few days in Tokyo. Lovely hotel and nice and quiet rooms. Staff were very welcoming and friendly. I have also stayed at at the other Ici location nearby and both are great, solid choices with comfy beds.
Stayed 5 nights in Apr 2025

10/10 Excellent

matthew l

Liked: Amenities
Great staff!! Very well located and within short walking distance from subway and many restaurants.
Stayed 6 nights in Apr 2025

10/10 Excellent

PING KWAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not bad, it’s a valuable hotel. Will reserve again next time👍
Stayed 2 nights in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worked great for us. Between Ueno Park and Asakusa.
Stayed 4 nights in May 2025

10/10 Excellent

Anson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is close to several train station which can get you anywhere in Tokyo. Lovely staff and breakfast.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accomodating and knowledgeable about luggage delivery service with Yamato and check-in/check-out was smooth. Their compimentary sweet honey tea bags was our fave since night time can be chilly.
Stayed 3 nights in Apr 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was quiet and safe. There was hot tea or instant coffee for you at the end of the evening after a long day of exploring at the front desk. The staff was pleasant and welcoming. I would stay here again.
Stayed 7 nights in Mar 2025

10/10 Excellent

Leonora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel, was very clean and the staff were super friendly and accomodating. The best thing was them storing our luggage prior to our arrival while we went to Hakone, that was a true lifesaver/economical option. Definitely would stay again! Only negatives were the street noise was pretty loud but the windows were pretty good at drowning it out.
Stayed 4 nights in Apr 2025

8/10 Good

Kai Wing

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, new, next to Metro
Stayed 6 nights in Apr 2025

10/10 Excellent

Teagan

Liked: Amenities
Great hotel! Rooms were clean and staff was very friendly and helpful! The area is nice and quiet and easy access to the train stations.
Stayed 4 nights in Jan 2025

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Mar 2025

8/10 Good

PUNSANGA

Liked: Cleanliness, property conditions & facilities
Room is clean.
Stayed 6 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Lots of dining options in either direction. Quiet and comfortable.
Stayed 5 nights in Jan 2025

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Feb 2025

10/10 Excellent

BASHIER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

Amazing stay at ICI UENO, 5 star service, only 20 minutes away from Akihabara. Definitely recommend this hotel to anyone. Would stay again!!!
Stayed 4 nights in Dec 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Feb 2025

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are incredibly friendly. Bed sheets were changed every afternoon while we were out which was a lovely site to come back to! Location is great as well. Lots of halal options are nearby for muslims and some lovely cafes close by. Close to the Okachimachi train station as well which makes travelling no stress.
Stayed 9 nights in Jan 2025

10/10 Excellent

ONUR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for the money

Very friendly and polite staff, very clean room, good area especially to visit Akhiabara, Asakusa and Ginza regions.
Stayed 4 nights in Jan 2025

8/10 Good

Salfaraz

Liked: Cleanliness, staff & service, property conditions & facilities
Location is close to several train stations. A bit of a hassle getting to hotel from airport, but otherwise great for getting around Tokyo. Great area near the UENO district with lots of shopping and restaurants within a short walk from hotel. Room was very small and bed was very uncomfortable. After 3 nights on that bed, my back was in a lot of pain. All staff were very friendly and helpful when needed.
Stayed 4 nights in Apr 2025