Ratings based on 977 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Dec 2024
The staffs are nice and friendly
by A verified traveler
Posted 3 Dec 2024
Valuable hotel.
by A verified traveler
Posted 26 Nov 2024
by A verified traveler
Posted 1 Nov 2024
by A verified traveler
Posted 11 Oct 2024
by A verified traveler
Posted 23 Sep 2024
This was a good hotel to stay at for our first night in Japan!
by A verified traveler
Posted 16 Sep 2024
Clean, comfortable, good service, easy to get to with metro station nearby, including walking distance from Nihombashi which has direct trains from Narita airport. Excellent really, would have given it 5 stars except for the breakfast, which is poor. There is a Starbucks just up the road for that!
Comment from Hotel Management
17 Sep 2024 by ヴィラフォンテーヌ東京茅場町 くちこみ担当, Hotel Management
Thank you very much for choosing Hotel Villa Fontaine Tokyo Kayabacho from among the many accommodations available.All of our staff are very happy to receive your kind words about our location, staff service, and rooms. Thank you very much.We will continue to strive to improve our breakfast, so we would appreciate it if you could send us your feedback.Thank you for staying with us.We look forward to seeing you again.Hotel Villa Fontaine Tokyo KayabachoManager
by A verified traveler
Posted 10 Sep 2024
Hotel is a bit dated and rooms are very small.
Comment from Hotel Management
11 Sep 2024 by ヴィラフォンテーヌ東京茅場町 くちこみ担当, Hotel Management
Thank you for choosing to stay at Hotel Villa Fontaine Tokyo Kayabacho and taking the time to share your comments regarding your stay.We apologize for any discomfort this may have caused. In the future, we will continue to devote ourselves every day to making your life more comfortable based on our valuable opinions.We will do our best to provide you with satisfactory service anytime you visit us. We hope to see you again.Hotel Villa Fontaine Tokyo Kayabacho Manager
by A verified traveler
Posted 23 Aug 2024
Convenient location, Bathroom was outdated with stains on the bathtub
Comment from Hotel Management
25 Aug 2024 by ヴィラフォンテーヌ東京茅場町 くちこみ担当, Hotel Management
Thank you very much for staying at Hotel Villa Fontaine Tokyo Kayabacho. We would also like to thank you for taking the time to post this article.We apologize for any inconvenience caused by the room facilities. We will share the feedback we receive from our customers with our cleaning staff and hotel staff, and we will strive to prevent this from happening in the future.If you have the next opportunity, I would appreciate it if you could use it again.Hotel Villa Fontaine Tokyo Kayabacho Manager
by A verified traveler
Posted 20 Aug 2024
Comment from Hotel Management
22 Aug 2024 by ヴィラフォンテーヌ東京茅場町 くちこみ担当, Hotel Management
この度は、ヴィラフォンテーヌ東京茅場町にご宿泊いただきまして、誠にありがとうございました。高評価を賜りまして重ねてお礼申し上げます。今後もご満足いただけるサービスを提供できるよう日々努めてまいります。スタッフ一同、またのお越しを心よりお待ち申し上げております。ヴィラフォンテーヌ東京茅場町 マネージャー
