Ratings based on 972 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2024
Propert is nice but a bit older, the area is nice too but it’s more of a business area so not much things to do around
Comment from Hotel Management
17 Nov 2024 by Front Office Manager, Hotel Management
We would like to take this opportunity to thank you for having stayed with us at The Celestine Tokyo Shiba and your kind comments regarding the hotel. Since our hotel is located in the business center area, which might not have a lot activities to do but we can ensure that all the guest could rest comfortably at our hotel.Again, we sincerely appreciate your feedback and we look forward to welcoming you to The Celestine Tokyo Shiba again in near future.
by A verified traveler
Posted 13 Nov 2024
Wonderful hotel, I enjoyed my stay a lot.
Comment from Hotel Management
15 Nov 2024 by Front Office Manager, Hotel Management
Thank you for the good feedback. We are delighted that you had a pleasant stay. It is our greatest pleasure to see that you mentioned “ Wonderful hotel“ in your comments. Certainly hope you will choose to stay with us again on your next visit to Tokyo. Sincerely,
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Front Office Manager, Hotel Management
Thank you for the good feedback. We are delighted that you had a pleasant stay. Certainly hope you will choose to stay with us again on your next visit to Tokyo. Sincerely,
by A verified traveler
Posted 12 Nov 2024
Quiet area. Decent hotel however a lil too pricey for the location and size of hotel rooms.
Comment from Hotel Management
15 Nov 2024 by Front Office Manager, Hotel Management
We are very grateful that you took your time to give us constructive feedback. We are very sorry to hear that the room did not meet your expectations. As you may know Japanese style rooms are not as big compared to Western standards. For your next stay, we recommend at different room type. We hope to welcome you again the next time to Tokyo. Sincerely,
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Front Office Manager, Hotel Management
Thank you for your feedback. We are delighted that you had a pleasant stay. We are sorry that something did not meet your expectations. We would like to thank you for the feedback about your stay in our hotel and we will firmly take it in consideration in order to improve our services. We hope to welcome you again the next time to Tokyo. Sincerely,
by A verified traveler
Posted 11 Nov 2024
Will stay again
Comment from Hotel Management
15 Nov 2024 by Front Office Manager, Hotel Management
Thank you for the good feedback. We are delighted that you had a pleasant stay. It is our greatest pleasure to see that you mentioned “Will stay again“ in your comment. Certainly hope you will choose to stay with us again on your next visit to Tokyo. Sincerely,
by A verified traveler from El Paso
Posted 10 Nov 2024
If you are looking for a quiet stay, this hotel is in the right location. The staff is very helpful and very friendly. The location is convenient to train stations to any place in Tokyo and easy access to the shinkanse.
Comment from Hotel Management
15 Nov 2024 by Front Office Manager, Hotel Management
We would like to take this opportunity to thank you for having stayed with us at The Celestine Tokyo Shiba and your kind comments regarding the hotel. The Celestine Tokyo Shiba is committed to delivering excellent hospitality and we are very happy that you were able to leave with a good impression. We are also glad to hear you were satisfied with our location. Certainly hope you will choose to stay with us again on your next visit to Tokyo. Sincerely,
by A verified traveler
Posted 9 Nov 2024
Spacious room and very nice staff
Comment from Hotel Management
15 Nov 2024 by Front Office Manager, Hotel Management
Thank you for the good feedback. The Celestine Tokyo Shiba is committed to delivering excellent hospitality and we are very happy that you were able to leave with a good impression. Certainly hope you will choose to stay with us again on your next visit to Tokyo. Sincerely,
by A verified traveler
Posted 8 Nov 2024
Comment from Hotel Management
8 Nov 2024 by Front Office Manager, Hotel Management
Thank you very much for your stay at Hotel the Celestine Tokyo Shiba. We also appreciate your kind rating.We look forward to welcoming you to The Celestine Tokyo Shiba again in near future. Sincerely
by A verified traveler
Posted 6 Nov 2024
As our first stop in Japan, this hotel made a great impression. The staff here epitomizes hospitality and we felt welcomed. It was nice to be away from the major areas such as Shinjuku and Shibuya but it’s close enough to take public transit or a taxi. We really enjoyed our first time in Tokyo and our stay at the Celestine Hotel Shiba.
Comment from Hotel Management
8 Nov 2024 by Front Office Manager, Hotel Management
Thank you very much for choosing Hotel the Celestine Tokyo Shiba and we are pleased that you had a good time for your first visit to Japan. The Celestine Tokyo Shiba is committed to delivering excellent hospitality and we are very happy that you were able to leave with a good impression.As the hotel locates in bussiness district, the area is calm, however as you mentioned, it is easy access with public transportation to most of the mejor place in Tokyo.Once again, we sincerely appreciate the comment you gave us. We look forward to welcoming you back to The Celestine Tokyo Shiba, hopefully soon in the near future.Sincerely
