Ratings based on 102 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
Spacious apartment for Tokyo, with balcony. Cleaning service every second day. Some rust on the bathroom shelf and the microwave. Good neighbourhood eateries and small supermarkets in the area. 500m to Minowa subway station. Reception staff were excellent, very friendly and helpful, especially Mr Taka.
We prefer the Hotel Sails in Asakusa a little bit more due to the location.
by A verified traveler
Posted 16 Oct 2024
Fairly accessible from the closest subway station. A decent selection of convenience stores and dining options near the hotel. The list of recommendations in the book supplied in the room is outdated. Staff is amazing and responsive. I noticed I can hear movements from neighbouring rooms.
by A verified traveler
Posted 4 Jun 2024
It's has wash machine, dryer, stove just what we like to have during the stay in Tokyo.
by A verified traveler
Posted 12 May 2024
Staff is extremely friendly and helpful. Property is situated in a quiet area but yet only 5-10mins walk from metro station.
by A verified traveler
Posted 8 May 2024
This was a perfect hotel for 6 nights in Tokyo. The apartment included a washer and dryer, decent sized balcony, and spacious shower with good water pressure. There was also a kitchenette, with big fridge and microwave. It's about a 5 minute walk from the nearest subway station, keep in mind it's a major commuter line to very busy on weekday mornings. The hotel is off the main road, so it's very quiet and peaceful at night. The hotel staff all spoke English well, and were happy to answer any questions about the area. The hotel offered reasonable room service without being too overbearing, two cleanings and one change of sheets and towels for 6 nights. I had a triple twin room, which felt spacious for 3 people. I highly recommend this hotel, especially for the price.
by A verified traveler
Posted 29 Apr 2024
Beautiful hotel but also amazing staff! Great amenities in the hotel and the room. Beautiful rooms and super clean with even a washing machine and stove top. Additionally, they were incredibly helpful, going more than above and beyond to help us with luggage delivery. He helped us with filling out the form and even walked us (and carried our suitcase!) to the 711! He helped translate for us and provided so much help! Everything is above and beyond, super highly recommend!
by A verified traveler
Posted 27 Mar 2024
Fantastic 4 night stay in HOTEL SAILS! Had all the right amenities for our stay; We took advantage of the washing machine and dryer, table, and fridge. Very friendly and knowledgeable staff. Umbrellas available to use free of charge during the day. Was a 5 minute walk away from Minowa Train station; with the Hibiya Line.
by A verified traveler from Waipaphu
Posted 24 Mar 2024
This is our second time staying at this property. We absolutely love the area. The train station is near, convenient store near, a park, and food options. The best part is the service. The staff speaks English which is a plus for foreigners. We always have excellent service here; this is why we will always return when we go to Japan. Staff helped us when we had issues with our baggage delivery. The service is top notch each time we return. The property is always clean and comfortable. We travel with our family and the rooms are big enough to accommodate everyone. They have two-bedroom apartments for bigger parties. Highly recommend.
by A verified traveler
Posted 3 Jul 2023
It is a nice hotel with great staff. We thoroughly enjoyed our stay.
by A verified traveler
Posted 23 Apr 2023
Nice~~~~~
I’ve come back twice! This is the best way tell you the truth.
