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Hotel New Otani Tokyo Garden Tower

4.5 star property
Luxury Tokyo hotel in Chiyoda with 20 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel New Otani Tokyo Garden Tower

Japanese garden
Hypo-allergenic bedding, down comforters, minibar, in-room safe
Restaurant
Property amenity
Shopping mall

Reviews

9.0 out of 10

Wonderful

Guests liked:

Clean rooms, friendly staff, spacious rooms

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Parking included
    Parking included
  • Spa
    Spa
  • Housekeeping
    Housekeeping

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Garden Tower Standard Room, Garden View, Non Smoking

Garden view

Garden Tower Standard Room, Garden View, Non Smoking

Highlights

Air conditioning
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Toilet with electronic bidet
Hair dryer
Shower/tub combination
  • 27 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Garden Tower Standard Triple Room, Non Smoking

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Triple Room, Non Smoking

Highlights

Air conditioning
Refrigerator
TV
Hypo-allergenic bedding
3 bedrooms
Down duvet
Toilet with electronic bidet
Hair dryer
  • 40 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for Garden Tower Standard Twin Room, Smoking

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Twin Room, Smoking

Highlights

Air conditioning
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Toilet with electronic bidet
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 2 Twin Beds

View all photos for Garden Tower Junior Suite , Non Smoking

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Junior Suite , Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Toilet with electronic bidet
Hair dryer
  • 74 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Garden Tower Standard Twin 2 Rooms (Connecting Rooms)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Twin 2 Rooms (Connecting Rooms)

Highlights

Air conditioning
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Hair dryer
2 bathrooms
Private bathroom
  • Sleeps 6
  • 4 Twin Beds

View all photos for Garden Tower Deluxe Room, Non Smoking, Run of House

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Deluxe Room, Non Smoking, Run of House

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Toilet with electronic bidet
Hair dryer
  • 50 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Garden Tower Deluxe Triple Room, Non Smoking

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Deluxe Triple Room, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Toilet with electronic bidet
Hair dryer
  • 50 sq m
  • Sleeps 5
  • 3 Large Twin Beds

View all photos for Garden Tower Standard Twin Room, Non Smoking

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Twin Room, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Toilet with electronic bidet
Hair dryer
  • 27 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Garden Tower Standard Double Room, Non Smoking

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Double Room, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Toilet with electronic bidet
Hair dryer
  • 27 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Garden Tower Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Toilet with electronic bidet
Hair dryer
  • Sleeps 4
  • 1 Queen Bed

View all photos for Garden Tower Standard Room, Non Smoking

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Room, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Toilet with electronic bidet
Hair dryer
  • 27 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Garden Tower Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Toilet with electronic bidet
Hair dryer
  • Sleeps 4
  • 2 Twin Beds

View all photos for Garden Tower Standard Twin Room Non Smoking

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Twin Room Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Garden Tower Standard Double Room Non Smoking

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Garden Tower Deluxe Triple Room Non Smoking

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Deluxe Triple Room Non Smoking

  • Sleeps 3
  • 3 Twin Beds

View all photos for Garden Tower Standard Double Or Twin Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Double Or Twin Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Garden Tower Deluxe Double Or Twin Room Non Smoking

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Deluxe Double Or Twin Room Non Smoking

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Garden Tower Junio Suite

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Junio Suite

  • Sleeps 2
  • 2 Twin Beds

View all photos for Garden Tower Standard Triple Room Non Smoking

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Standard Triple Room Non Smoking

  • Sleeps 3
  • 3 Twin Beds

View all photos for Garden Tower Count Suite

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Garden Tower Count Suite

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Garden Tower Suite

Miscellaneous

Garden Tower Suite

  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Similar properties

Exterior
Hotel New Otani Tokyo The Main
Pool
Parking included
Free WiFi
Restaurant
9.2 out of 10, Wonderful, (1002)
Hotel New Otani Tokyo The Main
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About the neighborhood

Map
4-1 Kioi-Cho, Chiyoda-ku, Tokyo, Tokyo-to, 102-8578

What's nearby

  • Tokyo Imperial Palace - 15 min walk - 1.3 km
  • Tokyo Tower - 4 min drive - 3.6 km
  • Nippon Budokan - 4 min drive - 3.1 km
  • Tokyo Dome - 5 min drive - 4.4 km
  • Shinjuku Gyoen National Garden - 7 min drive - 7.2 km

Getting around

  • Fukuma Station - 6 min walk
  • Yotsuya Station - 9 min walk
  • Narita Intl. Airport (NRT) - 67 min drive

Restaurants

  • ‪SATSUKI - ‬3 min walk
  • ‪ガンシップ - ‬3 min walk
  • ‪VIEW & DINING THE Sky - ‬3 min walk
  • ‪9-CAFE by PRONTO - ‬6 min walk
  • ‪紀尾井ホール - ‬1 min walk

About this property

Hotel New Otani Tokyo Garden Tower

Luxury hotel near Tokyo Imperial Palace
A grocery/convenience store, shopping on site, and a coffee shop/cafe are just a few of the amenities provided at Hotel New Otani Tokyo Garden Tower. Treat yourself to spa services, such as a body treatment or a facial. Be sure to enjoy a meal at any of the 20 on-site restaurants. Free WiFi in public areas is available to all guests, along with a Japanese garden and a hair salon.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • A porter/bellhop, tour/ticket assistance, and a banquet hall
  • Guest reviews give top marks for the helpful staff and proximity to shopping
Room features
All 836 rooms boast comforts such as air conditioning, in addition to perks like free internet and safes. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding and down comforters
  • Toilets with electronic bidets, shower/tub combinations, and free toiletries
  • 30-inch TVs with premium channels
  • Refrigerators, daily housekeeping, and desks

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:30 AM to 9:30 PM at scheduled times
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,680 to 8,855 for adults and JPY 3,220 to 5,175 for children
  • 20 restaurants
  • 4 bars/lounges
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Gym
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 30-inch TV with premium digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Meals are not included in the room rate for children ages 5 and younger included in the reservation.

Renovations and closures

This property is closed from February 24 2025 to February 25 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3680 to 8855 for adults, and JPY 3220 to 5175 for children
  • Airport shuttle fee: JPY 3600 per person (one-way)
  • Airport shuttle fee per child: JPY 1800 (one-way)
  • Facilities fee: JPY 6000 per person, per day and includes use of: sauna; spa; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children age 3 and younger must share existing bedding with an adult. Extra beds are not available for children.

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 18 years old are not allowed in the swimming pool or spa tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel New Otani Tokyo Garden Tower
Hotel New Otani Garden Tower
New Otani Tokyo Garden Tower
New Otani Garden Tower
Hotel New Otani Tokyo Garden Tower Japan
New Otani Tokyo Tower Tokyo
Hotel New Otani Tokyo Garden Tower Hotel
Hotel New Otani Tokyo Garden Tower Tokyo
Hotel New Otani Tokyo Garden Tower Hotel Tokyo

Frequently asked questions

Is Hotel New Otani Tokyo Garden Tower pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel New Otani Tokyo Garden Tower?

Self parking is free at this property.

What time is check-in at Hotel New Otani Tokyo Garden Tower?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel New Otani Tokyo Garden Tower?

Check-out is at noon.

Does Hotel New Otani Tokyo Garden Tower provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:30 AM–9:30 PM at scheduled times. A fee of JPY 3600 per person applies.

Where is Hotel New Otani Tokyo Garden Tower located?

Located in Chiyoda, this luxury hotel is within a 15-minute walk of Hotel New Otani Tokyo and Tokyo Imperial Palace. Nippon Budokan and Shinjuku Gyoen National Garden are also within 2 mi (3 km). Fukuma Station is 6 minutes by foot and Kojimachi Station is 6 minutes.

Hotel New Otani Tokyo Garden Tower Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 670 out of 1002 reviews" "
Rating 8 - Good. 228 out of 1002 reviews" "
Rating 6 - Okay. 54 out of 1002 reviews" "
Rating 4 - Poor. 28 out of 1002 reviews" "
Rating 2 - Terrible. 22 out of 1002 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property
Stayed 2 nights in Nov 2024

10/10 Excellent

Irina

Liked: Property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Rodel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. Metro subway is walking distance to anywhere you want to go in the city. It has a very nice japanese garden also.
Stayed 4 nights in Nov 2024

8/10 Good

Teresa, Bellevue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The major reason I booked this hotel was because of the beautiful garden.
Stayed 6 nights in Nov 2024

8/10 Good

Aileen

Liked: Cleanliness, staff & service, property conditions & facilities
Property was in a good area, close to trains and restaurants. Restaurants inaide the hotel were unfortunately way over priced. There is a Tully's cafe and Family via garden tower walkway and go down to level 2. Or across the street from the Rolls Royce showroom is a city bakery. Onsite Japanese gardens were lovely. Rooms were musty and smelled stale (old smoke?) But clean! Very good counter staff and luggage staff.
Stayed 3 nights in Oct 2024

10/10 Excellent

Vannesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing beautiful massive hotel . Great service lovely views , so many options. will definitely stay again .
Stayed 3 nights in Oct 2024

10/10 Excellent

Charles

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean with big hotel rooms!
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
I have lived and traveled in Japan for over 50 years, and this is only hotel I come back to, time and again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jacob

Stayed 3 nights in Oct 2024

10/10 Excellent

Meghan

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Jean Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

loretta, SHERWOOD park

Stayed 3 nights in Oct 2024

10/10 Excellent

Brent

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed every aspect of stay and the room
Stayed 2 nights in Oct 2024

10/10 Excellent

Tomoko, Temple City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 5 nights in Oct 2024

10/10 Excellent

Roger

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For frequent travelers, this was absolutely the best hotel in its class that we have stayed in.
Stayed 3 nights in Oct 2024

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. We were in the Garden tower and kindly upgraded from deluxe room to suite, which was a phenomenal room! Staff and facilities were first class. Only minor gripe is the reception in the garden tower was closed when we arrived, admittedly quite late at 10pm, so we had to walk quite far to the main hotel with our suitcases. Other than that a superb experience and the gardens are beautiful
Stayed 3 nights in Oct 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Oct 2024

10/10 Excellent

Tina

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hospitality and the staff was very welcoming and helpful. Enjoyed our stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Yuriko

I was disappointed that I didn’t get any vouchers. I usually use them to get my danishes for the morning.
Stayed 4 nights in Oct 2024

10/10 Excellent

Lenore

Stayed 1 night in Oct 2024

10/10 Excellent

Herve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Mitchell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a bit of a walk to the train station and on the way back it’s uphill. Grounds are beautiful the Japanese gardeners wonderful the restaurant is way overpriced, and the immediately local dining options are limited. The room was very large and comfortable. Check in check out and baggage hold were easy with good service.
Stayed 3 nights in Oct 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Just an amazing property
Stayed 3 nights in Oct 2024