Ratings based on 981 Verified Reviews
3.6 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Dec 2024
by A verified traveler
Posted 26 Nov 2024
Comment from Hotel Management
29 Nov 2024 by HOTEL MYSTAYS Kameido, Hotel Management
Dear Guest, Thank you very much for staying at HOTEL MYSTAYS Kameido. It seems that you were satisfied with our service. We will keep working to provide more comfortable time to all guests. If you have any opportunity to visit Japan, please choose our hotel again. We look forward to your next visit. Best Regards, HOTEL MYSTAYS Kameido.
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
23 Nov 2024 by HOTEL MYSTAYS KAMEIDO, Hotel Management
Thank you for choosing HOTEL MYSTAYS KAMEIDO. We will keep working to provide a more comfortable time for all guests. When you come back to Tokyo in the future, we hope to serve you again.
by A verified traveler
Posted 8 Nov 2024
We can't even place our luggages in the room!
Comment from Hotel Management
8 Nov 2024 by Hotel Mystays Kameido Manager Watanabe, Hotel Management
Dear Guest, Thank you very much for staying at HOTEL MYSTAYS Kameido. It seems that you were satisfied with our service. We will keep working to provide more comfortable time to all guests. Regarding the width of our rooms, we're terribly sorry for the inconvenience. We received same feedbacks from other customers. Especially from the guests coming from other country. They feel the width of room and bed very small. It's difficult to improve it, but we hope that we can make up for it by other services. If you have any opportunity to visit Japan, please choose our hotel again. We look forward to your next visit. Best Regards, Hotel Mystays Kameido Manager Watanabe
by A verified traveler
Posted 7 Nov 2024
We really enjoyed our stay at this hotel! The rooms are small (or maybe we're just big for them), but they’re very cozy and comfortable. The staff at the reception is incredibly friendly and welcoming. We did have some translation challenges, but it added a touch of adventure to our stay. The breakfasts are absolutely delicious! If you plan to stay at this hotel, definitely include the breakfast option – it’s worth it!"
Comment from Hotel Management
8 Nov 2024 by Hotel Mystays Kameido Front Desk Staff, Hotel Management
Thank you very much for staying at HOTEL MYSTAYS Kameido. We would also like to thank you for taking the time to leave us your feedback despite your busy schedule. We are very honored that you praised our staff's service. We will continue to strive to provide our customers with comfortable service. We hope that you will use our hotel again if you are in the area. All of our staff look forward to seeing you again
by A verified traveler
Posted 6 Nov 2024
It’s on a residential area which is good. JR railway, restaurants, convenient stores are all within walking distance.
Comment from Hotel Management
7 Nov 2024 by Shuma, Hotel Management
Thank you for sharing your feedback! We're glad to hear that you enjoyed the convenience of our location. Being nestled in a peaceful residential area while still offering easy access to the JR railway, restaurants, and convenience stores is something we truly value. We hope it made your stay more comfortable and enjoyable. Looking forward to welcoming you back in the future!Hotel Mysatys Kameido: Front desk
by A verified traveler
Posted 31 Oct 2024
Clean quiet accessible
Comment from Hotel Management
7 Nov 2024 by HOTEL MYSTAYS KAMEIDO FRONT DESK, Hotel Management
Thank you for sharing your comments regarding your stay at HOTEL MYSTAYS KAMEIDO.It seems that you were satisfied with our service. We will keep working to provide more comfortable time to all guests. Again thank you very much for taking the time to share your review. Sincerely,
by A verified traveler
Posted 26 Oct 2024
My boyfriend and I booked this place for 2 nights. I accidentally chose a smoking room, but the smell was not strong like casinos. I did not notice it after a few mins. There’s a nearby Lawson. I loved the patio view, plus you can go outside and enjoy the morning air. Kameido clock is a nearby shopping mall, 5 min walk. 10 min walk to Kameido Station. I also loved the pajamas included in the stay. Over all, great value for the stay. Nothing fancy, but clean and has everything needed. I would stay here again. Bathrooms are a bit small, but I did not mind.
Comment from Hotel Management
28 Oct 2024 by HOTEL MYSTAYS Kameido, Hotel Management
Dear Guest, Thank you very much for staying at HOTEL MYSTAYS KAMEIDO. It seems that you were satisfied with our service. We will keep working to provide more comfortable time to all guests. If you have any opportunity to visit Japan, please choose our hotel again. We look forward to your next visit. Best Regards, HOTEL MYSTAYS KAMEIDO.
by A verified traveler
Posted 22 Oct 2024
The room was small; there wasn't enough space to open my suitcase. Guests are required to take care of trash themselves and ask the staff for new towels. While all the staff were courteous and friendly, I wouldn't stay at this hotel chain again. I should've known how things worked at this hotel.
Comment from Hotel Management
23 Oct 2024 by Front Desk Staff, Hotel Management
Thank you very much for staying at Hotel Mystays Kameido.We would also like to thank you again for taking the time to send us your feedback.We are sorry to hear that you felt cramped in your room during your stay,We apologize for any inconvenience this may have caused you.Our hotel used to be a weekly apartment, so it has a compact structure. Due to its structure, we are unable to make improvements in a short period of time. We also have a limited number of larger rooms available, so if you would like to stay with us again, please do not hesitate to consider using them.
by A verified traveler
Posted 17 Oct 2024
Superb hotel
Comment from Hotel Management
18 Oct 2024 by HOTEL MYSTAYS Kameido., Hotel Management
Dear Guest, Thank you very much for staying at HOTEL MYSTAYS Kameido. It seems that you were satisfied with our service. We will keep working to provide more comfortable time to all guests. If you have any opportunity to visit Japan, please choose our hotel again. We look forward to your next visit. Best Regards, HOTEL MYSTAYS Kameido.
