Ratings based on 979 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Aug 2024
It’s a great place to stay despite of the size of the rooms, very small, but that’s the way it is in Tokyo.
by A verified traveler from Queens
Posted 30 Aug 2024
by A verified traveler
Posted 23 Aug 2024
Do not recommend the breakfast option unless you’re a very adventurous westerner. The 7 11 next door is terrific for food options!! Love the egg and tuna salad sandwiches!
Comment from Hotel Management
24 Aug 2024 by Hotel Musse Ginza Meitetsu shibata, Hotel Management
We would like to thank you for your recent stay at Hotel Musse Ginza Meitetsu and sharing us your review. We apologize for not meeting your expectations.We will continue to do our best to satisfy the guests.
by A verified traveler from Stoke on Trent
Posted 26 Jul 2024
Friendly receptionists and proximity to amenities.
Comment from Hotel Management
26 Jul 2024 by Hotel Musse Ginza Meitetsu shibata, Hotel Management
We would like to thank you for your recent stay at Hotel Musse Ginza Meitetsu and sharing us your review. I am honored to receive your compliments.We look forward to welcoming you again.
by A verified traveler
Posted 26 Jul 2024
Very good location
by A verified traveler
Posted 20 Jul 2024
The hotel is very clean. Location was good. Easy access to high end shopping and also walkable to train stations. The room was a bit small but this is Tokyo so I expected that much. Laundry facility was good and I didn’t have to wait gi for an available machine.
Comment from Hotel Management
20 Jul 2024 by Hotel Musse Ginza Meitetsu shibata, Hotel Management
We would like to thank you for your recent stay at Hotel Musse Ginza Meitetsu and sharing us your review.Thank you for your kind words. I'm glad that you had a comfortable stay.We look forward to welcoming you again.
by A verified traveler
Posted 15 Jul 2024
Beautiful hotel with great amenities. Very convenient location with a 7/11 located downstairs. Very close to the GINZA station, walkable distance. Highly recommend for stay if visiting Tokyo.
Comment from Hotel Management
17 Jul 2024 by Hotel Musse Ginza Meitetsu Kii, Hotel Management
Thank you very much for staying at our hotel.We were encouraged by your compliments. We are more than happy to have helped you have a wonderful trip. We will continue to strive to improve our services.We look forward to welcoming you back to our hotel.
by A verified traveler
Posted 9 Jul 2024
Excellent customer service! They provide pajamas, slippers, and 2 bottles of water everyday. They have toiletries such a hairbrush, toothbrush, toothpaste, facial cleanse and more. We will return to this hotel.
Comment from Hotel Management
9 Jul 2024 by Kii, Hotel Management
Thank you very much for staying at Hotel Musset Ginza Meitetsu.We are glad to hear that you had a pleasant stay with us during your stay. Did you enjoy your trip to Japan? We look forward to seeing you again when you come back to Japan.Have a nice day!Hotel Musse Ginza Meitetsu Kii
by A verified traveler
Posted 6 Jul 2024
by A verified traveler
Posted 30 Jun 2024
Great location in downtown Ginza. Easy access to lots of train stations.
Comment from Hotel Management
30 Jun 2024 by Hotel Musse Ginza Meitetsu, Hotel Management
Thank you very much for visiting the Hotel Musse Ginza Meitetsu. Also, we appreciate for sharing us your review.We are grateful to read your positive comments.We hope to welcome you back in the future.
