Ratings based on 966 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Dec 2024
Great location.
by A verified traveler
Posted 2 Dec 2024
Excellent stay!!!! Right in front of a metro line entrance/exit so it makes connecting to main metro lines super easy. Staff was super friendly and very knowledgeable with any questions we had. If it’s your first time in Tokyo definitely would recommend this spot for the convenience.
by A verified traveler
Posted 30 Nov 2024
This is property is no frills but it is clean and quiet. Its in a really great location for exploring Tokyo as its close to tranposrtation and things to do, but still quiet and not crowded. The staff was incredibly helpful and friendly. The bathroom was small and cramped, but not unusual for Tokyo. Definitely a great room for a great value.
by A verified traveler
Posted 28 Nov 2024
Comment from Hotel Management
29 Nov 2024 by Front staff, Hotel Management
Thank you so much for your wonderful rating! We are thrilled to hear that you had a positive experience with us.If there is anything specific you would like to share or if you have any suggestions for us, please feel free to reach out. We look forward to welcoming you back soon!
by A verified traveler
Posted 25 Nov 2024
Was absolutely wonderful, highly recommend to any traveler coming to Japan for the first, or any time.
Comment from Hotel Management
28 Nov 2024 by Hotel Monterey Hanzomon, Hotel Management
Dear Dylan,Thank you for your kind words and recommendation! We are thrilled to hear that you had a wonderful experience at Hotel Monterey Hanzomon. We look forward to welcoming you back on your next visit to Japan.Best regards,Hotel Monterey Hanzomon
by A verified traveler
Posted 25 Nov 2024
Lovely property. Wonderful staff
Comment from Hotel Management
28 Nov 2024 by Hotel Monterey Hanzomon, Hotel Management
Dear Sui,Thank you for your kind words regarding our property and staff. We are delighted to hear that you enjoyed your stay with us.Best regards,Hotel Monterey Hanzomon
by A verified traveler
Posted 25 Nov 2024
The staff is super helpful and kind. Room is not big, but doable. Convenient location. Enjoyed our stay very much
Comment from Hotel Management
28 Nov 2024 by Hotel Monterey Hanzomon, Hotel Management
Dear Sui,Thank you for your kind feedback. We are delighted to hear that our staff made a positive impact on your stay and that you enjoyed our convenient location. We look forward to welcoming you back in the future.Best regards,Hotel Monterey Hanzomon
by A verified traveler
Posted 22 Nov 2024
The hotel was clean and in a convenient location, with great in-room facilities. The staff were extremely kind, professional and helpful. We left behind an item and they went above and beyond to help get it back to us during our travels, including looking into various delivery and pick-up options on our behalf. We were so impressed and grateful for the excellent service!
Comment from Hotel Management
28 Nov 2024 by Hotel Monterey Hanzomon, Hotel Management
Dear Brian,Thank you for your wonderful feedback regarding your recent stay at Hotel Monterey Hanzomon. We are delighted to hear that you enjoyed the cleanliness, convenient location, and the facilities in your room. It is heartening to know that our staff's commitment to service made a positive impact on your experience, especially in assisting you with your lost item. Your appreciation means a lot to us and inspires our team to continue providing exceptional service.Best regards,Hotel Monterey Hanzomon
by A verified traveler
Posted 15 Nov 2024
Great Location. The subway station is just opposite the hotel, and there are convenience stores and supermarkets within a 1-minute walk.
Comment from Hotel Management
16 Nov 2024 by Hotel Monterey Hanzomon, Hotel Management
Dear Erin, thank you for your feedback. We are delighted to hear that you enjoyed our hotel's convenient location near the subway station and local amenities. We look forward to welcoming you back soon. Best regards, Hotel Monterey Hanzomon
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Hotel Monterey Hanzomon, Hotel Management
Dear Brian,Thank you for your positive rating. We appreciate your feedback and look forward to welcoming you back soon.Warm regards,Hotel Monterey Hanzomon
