Ratings based on 965 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jan 2025
It is nice.
Comment from Hotel Management
20 Jan 2025 by Front staff, Hotel Management
Thank you so much for your wonderful rating! We are thrilled to hear that you had a positive experience with us.If there is anything specific you would like to share or if you have any suggestions for us, please feel free to reach out. We look forward to welcoming you back soon!
by A verified traveler
Posted 8 Jan 2025
Great service
Comment from Hotel Management
9 Jan 2025 by Hotel Monterey Hanzomon, Hotel Management
Dear Emily,Thank you for your kind words regarding our service. We are delighted to hear that you had a positive experience during your stay. Your feedback is greatly appreciated and motivates our team to continue providing excellent service.Best regards,Hotel Monterey Hanzomon
by A verified traveler
Posted 7 Jan 2025
Good, quiet location. It’s unfortunate breakfast is not included for the rate.
Comment from Hotel Management
9 Jan 2025 by Hotel Monterey Hanzomon, Hotel Management
Dear Meghan,Thank you for your feedback. We are pleased to hear that you enjoyed our quiet location. We appreciate your understanding regarding our breakfast policy, as it is offered separately to provide flexibility for our guests.Best regards,Hotel Monterey Hanzomon
by A verified traveler
Posted 6 Jan 2025
Comment from Hotel Management
9 Jan 2025 by Hotel Monterey Hanzomon, Hotel Management
Dear Katherine,Thank you for your positive rating. We are delighted to know you enjoyed your stay with us.Warm regards,Hotel Monterey Hanzomon
by A verified traveler
Posted 1 Jan 2025
It was a nice stay. Staff were very friendly and helpful. Hotel is near the subway so easily accessible. Has nice restaurants around. Breakfast buffet was lovely food selection.
Comment from Hotel Management
4 Jan 2025 by Hotel Monterey Hanzomon, Hotel Management
Dear Morina,Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our friendly staff, convenient location, and the breakfast selection. Your satisfaction is our priority, and we look forward to welcoming you back soon.Best regards,Hotel Monterey Hanzomon
by A verified traveler
Posted 30 Dec 2024
Comment from Hotel Management
1 Jan 2025 by Front staff, Hotel Management
Thank you so much for your wonderful rating! We are thrilled to hear that you had a positive experience with us.If there is anything specific you would like to share or if you have any suggestions for us, please feel free to reach out. We look forward to welcoming you back soon!
by A verified traveler
Posted 30 Dec 2024
Metro is just about 100m away and very centrally located
Comment from Hotel Management
31 Dec 2024 by Hotel Monterey Hanzomon, Hotel Management
Dear Tricia,Thank you for your kind feedback regarding our central location. We are delighted to hear that our proximity to the metro met your expectations. We look forward to welcoming you back to Hotel Monterey Hanzomon in the future.Best regards,Hotel Monterey Hanzomon
by A verified traveler
Posted 25 Dec 2024
It was easy check in and staff was great!
Comment from Hotel Management
27 Dec 2024 by Front staff, Hotel Management
We deeply appreciate the warm feedback you provided. We are truly delighted to hear that you had a positive experience. We want to assure you that we are committed to going above and beyond to continue providing excellent service. Your feedback is invaluable to us, and we will strive to meet and exceed your expectations in the future. Once again, thank you for your kind words. We look forward to the opportunity to host you again.
by A verified traveler
Posted 23 Dec 2024
Comment from Hotel Management
27 Dec 2024 by フロント, Hotel Management
この度は当ホテルをご利用いただき、誠にありがとうございます。ご満足いただけましたこと、大変嬉しく思います。またのご来館をお待ちしております。
by A verified traveler
Posted 14 Dec 2024
Very nice hotel near subway stations and convenient stores. Very kind and helpful staff.
Comment from Hotel Management
16 Dec 2024 by Hotel Monterey Hanzomon, Hotel Management
Dear guest,Thank you for your kind words about our hotel and staff. We are delighted to hear that you found us convenient and our team helpful. Your feedback is greatly appreciated, and we hope to welcome you back soon.Best regards,Hotel Monterey Hanzomon
