Ratings based on 1,012 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from San Diego
Posted 26 Nov 2024
Outstanding staff service’s
by A verified traveler
Posted 24 Nov 2024
Renovation room’s toilet:it’s hard to pull toilet paper, liked old arrangements for entire room
by A verified traveler
Posted 22 Nov 2024
Great property and close to Tokyo station making it very convenient to get around. The best part was the bus from Narita airport stops right outside the hotel making it very convenient and easy to get to Tokyo from the airport with less hassle. The staff at the hotel were extremely friendly and helpful. They truly go above and beyond. When we arrived at our hotel with our many bags a staff member came up to us before we even got into the lobby to assist us. The rooms are clean and more spacious than other rooms we’ve stayed at in Tokyo, but the bathroom in the room could use an update. The shower wall in our bathroom was peeling off. Overall it’s a great hotel and would stay there again.
by A verified traveler from Quincy
Posted 21 Nov 2024
Great hotel, decent size (compare with the area), reasonable price and great location.
by A verified traveler
Posted 18 Nov 2024
Great service and great breakfast
by A verified traveler
Posted 18 Nov 2024
Excellent location
by A verified traveler
Posted 16 Nov 2024
Great location close to Tokyo Station
by A verified traveler
Posted 16 Nov 2024
What can I say? It’s easy to get to, very clean, the staff is amazing and the views are outstanding! 10/10 for sure :)
by A verified traveler from Clinton
Posted 14 Nov 2024
The room is a little bit small
by A verified traveler
Posted 14 Nov 2024
Adjacent to the Tokyo Train station for easy access to the JR and Shinkansen terminals and shopping within the station and the Daimaru department store
