Ratings based on 2,206 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
by A verified traveler
Posted 22 Nov 2024
My room was not clean. It had food on the floor and hair in the bathtub.
by A verified traveler
Posted 22 Nov 2024
by A verified traveler
Posted 21 Nov 2024
Nice hotel to stay in. Staff were really polite and helpful. Lots of food options and convenience stores close by. The shower is too short for a tall person and the pillows could be better. Other than that, we had a wonderful stay.
by A verified traveler
Posted 21 Nov 2024
Beautiful hotel with many amenities in the room. We booked an East wing family room for my family of three. It was very large with three twin size beds, a couch, a table with two chairs and two stools. Very clean and quiet. We stayed for seven nights so we felt very comfortable there. Staff was kind and attentive. Helped us send our bags to a different city. Two convenience stores and a Starbucks nearby.
by A verified traveler
Posted 21 Nov 2024
Excellent hotel option for travelers wanting a central Tokyo location! Staff was super kind and always helpful. Will definitely be staying again.
by A verified traveler from Rancho PAlos Verdesa
Posted 21 Nov 2024
by A verified traveler
Posted 20 Nov 2024
Great hotel and friendly staff
by A verified traveler
Posted 20 Nov 2024
Really great hotel - convenient to public transport and great amenities but out of town far enough for some down time - would highly recommend.
by A verified traveler
Posted 20 Nov 2024