Ratings based on 196 Verified Reviews

3.5 out of 5
3.4 Room cleanliness
3.4 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Nov 2024
5 out of 5
by A verified traveler

Posted 10 Nov 2024
Convenient
1 out of 5
by A verified traveler

Posted 13 Oct 2024
Furniture in the room was smelly and damaged. Water stains by the outside vent.
1 out of 5
by A verified traveler

Posted 8 Oct 2024
Ok so opted to stay here to enjoy golden gai night life. Complaint 1: Checked in on a friday and woke up saturday morning as the staff began cleaning at the other units at 8:30am prior to check out (10am) very annoying. Other complaints: 2) Near a fire hall (noisy) 3) actually pretty far for shinjuku action 4) single elevator for 11 floors and 100 units 5) water leak around AC unit caused pooling water on head board and my phone was soaked I would advise to stay elsewhere, it not worth the cost regardless of how cheap it is.
3 out of 5
by A verified traveler

Posted 2 Oct 2024
Some staff were nice, and some not so friendly. Air conditioner leaked, and a little dirty in the room. For the price, its ok. I don't recommend this hotel chain.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Sep 2024
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Jul 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Jun 2024
3 out of 5
by A verified traveler

Posted 13 May 2024
It was pretty basic but still cozy
1 out of 5
by A verified traveler

Posted 30 Apr 2024
Poor poor customer service.
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