Ratings based on 614 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Dec 2024
It was perfect for the time e were there
by A verified traveler
Posted 9 Dec 2024
Good
by A verified traveler from Greenvale
Posted 6 Dec 2024
Nice hotel with reasonably sized rooms. Buffet breakfast was a little disappointing as western elements such as bacon, sausages and scrambled eggs were cold or room temperature at best, and the scrambled eggs were too runny and needed more cooking. Also the toasters were incredibly slow. Overall we enjoyed our stay and will return next time in Tokyo
by A verified traveler
Posted 29 Nov 2024
Great hotel! Clean quiet and accesible!
by A verified traveler from Stouffville
Posted 25 Nov 2024
Staff is polite & very helpful, help me to call taxi. The lawson convenience store inside the building is a bonus. Hotel is new, washroom is clean. My room view facing the river is great. 3 minutes walking to Train station, 6 minutes walking to fish market. I didnt try the restaurant on lobby but it looks clean and comfortable. Will return next time. If you wish to line up for 壽司大 at 5am, this Jal city will help a lot due to the short walking distance to Fish market 魚市場。
by A verified traveler
Posted 25 Nov 2024
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Front staff, Hotel Management
Thank you for staying at Hotel JAL City Tokyo Toyosu. And also thanks a lot for sharing your review with us.We are so glad to hear that you satisfied about our service.It means a lot for us and it really warms our hearts.We will continue our efforts to become a better hotel.We are looking forwards to your next visit.
by A verified traveler from Baldwin
Posted 6 Nov 2024
Very nice hotel with a combini right next door and a train station right in front. Cant go wrong
Comment from Hotel Management
17 Nov 2024 by Front staff, Hotel Management
Thank you very much for choosing to stay at Hotel JAL City Tokyo Toyosu from among many hotels. We are delighted to hear that you are satisfied with your stay. We will continue our efforts to become the hotel of choice for many people in the future. We are looking forward to serving you again.
by A verified traveler
Posted 2 Nov 2024
Comfortable stay with no problems
Comment from Hotel Management
17 Nov 2024 by Front staff, Hotel Management
Thank you very much for choosing to stay at Hotel JAL City Tokyo Toyosu from among many hotels. We would also like to thank you again for taking the time to provide us with your feedback.We are delighted to hear that you are satisfied with your stay. We will continue our efforts to become the hotel of choice for many people in the future. We are looking forward to serving you again.
by A verified traveler
Posted 1 Nov 2024
Loved the area, Tokyo Teamlab was a 5-10min walk from the hotel which I loved !
Comment from Hotel Management
17 Nov 2024 by Front staff, Hotel Management
Thank you very much for choosing to stay at Hotel JAL City Tokyo Toyosu from among many hotels. We would also like to thank you again for taking the time to provide us with your feedback.We are delighted to hear that you are satisfied with your stay. We will continue our efforts to become the hotel of choice for many people in the future. We are looking forward to serving you again.
