Ratings based on 1,123 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
by A verified traveler
Posted 20 Nov 2024
It’s berry good hotel except slightly far from the station.
by A verified traveler
Posted 20 Nov 2024
by A verified traveler
Posted 20 Nov 2024
The staff were very kind, I was able to check in my luggage early. They have free shuttles to the airport. After I checked out I was allowed to leave my luggage until it was time for my flight on the same day.
Lots of options for breakfast as well and my 5 year old was provided with free breakfast ☺️
by A verified traveler
Posted 19 Nov 2024
The property is excellent for the price. But the shuttle bus services are not as convenient .
Comment from Hotel Management
19 Nov 2024 by Hotel JAL City Haneda Tokyo Front Reception, Hotel Management
Thank you very much for staying at Hotel JAL City Haneda Tokyo. We would also like to thank you for taking the time to write a review of our hotel.We are very happy to hear that your stay at our hotel met your expectations. We will continue to strive to improve our services to your satisfaction, and we hope you will visit us again when you are in the Haneda area.We look forward to welcoming you back to our hotel again.
by A verified traveler
Posted 18 Nov 2024
Modern, clean, and full of good amenities
The breakfast buffet was so good. I will come back in the future.
Comment from Hotel Management
19 Nov 2024 by Hotel JAL City Haneda Tokyo Front Reception, Hotel Management
Thank you very much for staying at Hotel JAL City Haneda Tokyo. We would also like to thank you for taking the time to write a review of our hotel.We are very happy to hear that your stay at our hotel met your expectations. We will continue to make efforts to improve our services to ensure your satisfaction in the future.We look forward to welcoming you again.
by A verified traveler
Posted 17 Nov 2024
Would stay again!
Comment from Hotel Management
19 Nov 2024 by Hotel JAL City Haneda Tokyo Front Reception, Hotel Management
Thank you very much for staying at Hotel JAL City Haneda Tokyo. We would also like to thank you for taking the time to write a review of our hotel.We are very happy to hear that your stay at our hotel met your expectations. We will continue to make efforts to improve our services to ensure your satisfaction in the future.We look forward to welcoming you again.
by A verified traveler from Ajax
Posted 16 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Hotel JAL City Haneda Tokyo Front Reception, Hotel Management
Thank you very much for staying at Hotel JAL City Haneda Tokyo. We would also like to thank you for taking the time to write a review of our hotel.We are very happy to hear that your stay at our hotel met your expectations. We will continue to make efforts to improve our services to ensure your satisfaction in the future.We look forward to welcoming you again.
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
15 Nov 2024 by ホテルJALシティ羽田東京 フロント, Hotel Management
この度はホテルJALシティ羽田 東京にご宿泊いただき、誠にありがとうございます。 また、貴重なお時間を頂きまして口コミ投稿へご協力いただき、重ねて御礼申し上げます。 今後もご満足いただけるようサービスの改善、向上に努めてまいりますので、また羽田周辺へお越しの際はぜひ当ホテルをご利用いただければ幸いでございます。 お客様のまたのご来館をスタッフ一同、心よりお待ち申し上げております。
by A verified traveler
Posted 12 Nov 2024
Safe ,Transport, walkable, convenient
Comment from Hotel Management
13 Nov 2024 by Hotel JAL City Haneda Tokyo Front Desk, Hotel Management
Thank you very much for staying at Hotel JAL City Haneda Tokyo. We would also like to thank you for taking the time to write a review of our hotel.We are very happy to hear that your stay at our hotel met your expectations. We will continue to make efforts to improve our services to ensure your satisfaction in the future.We look forward to welcoming you again.
