Ratings based on 987 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Frontdesk Ayuka, Hotel Management
Thank you for staying with us. We are happy that you were satisfied with our service. We are looking forward to seeing you!
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Frontdesk Futaba, Hotel Management
Thank you for staying at HOTEL GRAPHY NEZU.We are glad to hear your good review.We are looking forward to seeing you again.
by A verified traveler
Posted 4 Nov 2024
Young and enthusiastic staff. Low-key and homely area. Near to attractive park and most of the significant museums.
Comment from Hotel Management
4 Nov 2024 by Frontdesk Noah, Hotel Management
Thank you for your feedback! We're glad to hear that you enjoyed our young and enthusiastic staff, as well as the homely atmosphere of our area. It's great to know that you appreciated the proximity to the attractive park and the significant museums. We hope to welcome you back soon for another enjoyable stay!
by A verified traveler
Posted 31 Oct 2024
Friendly staff and a very quiet neighborhood. Only a 15 minute walk to Ueno station!
Comment from Hotel Management
31 Oct 2024 by Frontdesk Nanami, Hotel Management
Thank you for staying with us!We are so glad to hear that you enjoyed our hotel.We look forward to seeing you again soon!
by A verified traveler
Posted 27 Oct 2024
Very nice hostel outside the normal bustle of Tokyo in a very quiet residential area but still close to transit and other things to do.
Comment from Hotel Management
27 Oct 2024 by Frontdesk Noah, Hotel Management
Thank you for your feedback! We're glad you enjoyed the peaceful location and found it convenient for exploring Tokyo. We hope to welcome you back on your next visit!
by A verified traveler
Posted 23 Oct 2024
Comment from Hotel Management
23 Oct 2024 by Frontdesk Nanami, Hotel Management
Thank you for your nice review!Please feel free to stop by again when you are in Tokyo!
by A verified traveler
Posted 21 Oct 2024
Very pleasant experience!
Comment from Hotel Management
22 Oct 2024 by Front desk Kaede HOTEL GRAPHY NEZU, Hotel Management
Thank you for staying with us! And we appreciate such a high review for us! We are happy tp hear that you enjoyed your stay in our hotel. I hope we can see you again!
by A verified traveler
Posted 17 Oct 2024
Everything was perfect. From the staff, they were all super friendly. The food (breakfast) was simple but done with so much care. The areas super clean and comfortable. The free beer is a nice touch for those who will stay there at night. I think its the best hostel I’ve stayed 🙌
Comment from Hotel Management
17 Oct 2024 by Frontdesk Kaede HOTEL GRAPHY NEZU, Hotel Management
Thank you for choosing HOTEL GRAPHY NEZU as your stay in Tokyo! We are happy that you especially liked our service we offer! We hope we can see you again here at Nezu!Please have a safe trip going back home.
by A verified traveler
Posted 27 Sep 2024
Perfect location near Ueno Park, quiet, clean. Miscommunication with staff who said that breakfast wasn’t included, but another staff said it was. We ate out and couldn’t get credit for breakfast we didn’t receive. Also staff unable to print a receipt for payment.
Comment from Hotel Management
27 Sep 2024 by Frontdesk Moeki, Hotel Management
Thank you for staying at HOTEL GRAPHY NEZU with us. We are glad to know you enjoyed our location. However, we are so sorry for the inconvenience about your breakfast. The reservation was including your breakfast. We will take your comments into our improvement of our hotel. We hope to see you once again when you visit Tokyo.
by A verified traveler
Posted 14 Sep 2024
Comment from Hotel Management
14 Sep 2024 by Frontdesk Kaede HOTEL GRAPHY NEZU, Hotel Management
Thank you for staying at HOTEL GRAPHY NEZU!We are happy that overall you enjoyed your stay at our hotel. We hope we can see you again!
