Ratings based on 484 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Oct 2024
by A verified traveler
Posted 23 Sep 2024
Wonderful property with amazing service within walking distance of all the shopping and tourism you could ask for. The hotel was undergoing renovations as we stayed but not once was it intrusive or made to lessen our experience. The rooms are old and the age shows, but again the hotel is mid renovation. I fully plan to return once its completed! The staff were kind and helpful and the area around the hotel is so quiet youd never expect to be right by the hustle and bustle.
by A verified traveler
Posted 24 Jul 2024
by A verified traveler
Quaint, Comfortable and convenient. Japanese style
Posted 22 Jul 2024 on HotelsMy first room wasn't particularly to my liking so they changed me to a different room and even offered to bring my luggage to the new room. That was really nice and and I was more than prepared to do it myself.
The hotel staff mainly speak Japanese, so for the average person I would recommend having google translate on your phone; for the more worldly travellers (or huge fans of Japanese culture) you are going to have a great time conversing with them in Japanese. I cannot stress how friendly they are.
The hotel's location might feel a bit out of the way, but the truth is it's perfect. It's RIGHT next to a bus terminal so you can get to Shibuya station easily; plus there's a lot of things within walking distance. Perfect placement
by A verified traveler
Posted 5 Jul 2024
Very nice and clean and staff is super sweet and so helpful.
by A verified traveler
Posted 29 Jun 2024
I like the people working there , very nice and polite
by A verified traveler
overnight stay after arrival to Tokyo
Posted 22 Jun 2024 on HotelsGood location , rooms are small but perfect for an overnight stay . Staff doesn't speak a lot of english but they try to be very helpful. We came on a family trip and this was our first stop. Got in very late at night and despite the hours they said to check in as long as we let them know we were going to be late they had no problem. Convenience stores and a family market just around the corner.We would stay here again.
by A verified traveler
Posted 17 Jun 2024
It was safe and quiet and not to far from the Shibuya crossing area
by A verified traveler
Posted 9 Jun 2024
The staff were so kind and helpful. They spoke enough English for me to feel comfortable asking questions. Th rooms were very clean. They were doing some construction but they were reasonable about the times and let us know in advance. The construction was never a bother. I loved this hotel and would go back.
by A verified traveler
Posted 2 Jun 2024 on Hotels
