Ratings based on 524 Verified Reviews
3.3 Room cleanliness
3.6 Service & staff
3.2 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Dec 2024
by A verified traveler
Posted 19 Jul 2024
This was a great spot, very close to metro. However cleanliness was no go for me. I got a bug bite on one of the beds. Which wasnt really nice tho
by A verified traveler
Posted 8 Jul 2024 on Hotels
by A verified traveler
Posted 20 Apr 2024
Unfortunately, this one was the worst of all the places we stayed in during our trip to Japan, the facilities are old and out of date, which would not be an issue if they were maintained and clean, but that was not the case.
This place is in dire need of an upgrade and a thorough clean, claiming you’re eco and not changing the sheets every day is great but having to go to reception for toothbrushes and towels is a bit too far gone for us.
The only positive thing was that the room was spacious and the closeness to the subway.
by A verified traveler
Posted 30 Mar 2024
absolutely terrible service & property
by A verified traveler
Posted 15 Feb 2024
by A verified traveler
Posted 9 Nov 2023
Had a very comfortable stay.
by A verified traveler
Posted 8 Nov 2023
So glad I didn't cancel after reading reviews. No bells & whistles suited us just fine. Staff were brilliant. Breakfast was great. Close to train station.
Would definitely book again on next visit. Highly recommend.
by A verified traveler from Mililani
Posted 25 Oct 2023
Staff were the best part of this hotel as well as the free coffee 24/7 except that you had to go to the 3rd floor to get it. Lights flickered off a couple times upon arrival, carpet was filthy and hotel needs updates. Hotel was conveniently located to the train station and restaurants which was the main reason I didn’t check out earlier.
by A verified traveler
Posted 3 Jun 2023 on Hotels
