Ratings based on 1,509 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
by A verified traveler
Posted 18 Nov 2024
by A verified traveler
Posted 17 Nov 2024
Beautiful
by A verified traveler
Posted 16 Nov 2024
Really nice hotel! We stayed here for the proximity to Disneyland and Disney Sea. Check in was quick, and we got upgraded to the top floor for free. The room was spacious and the bed was super comfortable. We had stunning view of the Disney Resoet and even saw the fireworks out of our window!
by A verified traveler
Posted 16 Nov 2024
Wish the indoor pool was open
by A verified traveler
Posted 16 Nov 2024
Beautiful hotel directly across the street from the Disney monorail station. Very convenient
by A verified traveler
Posted 14 Nov 2024
Everything was perfect!
Comment from Hotel Management
15 Nov 2024 by Hilton Tokyo Bay, Hotel Management
Thank you for staying with us and sharing your experience.We certainly hope you will choose to stay with us again on your next visit to the city.
by A verified traveler
Posted 14 Nov 2024
The breakfast was bland and tasteless, the same every day!
Comment from Hotel Management
20 Nov 2024 by Hilton Tokyo Bay, Hotel Management
Dear Shu-yin,Thank you for staying at Hilton Tokyo Bay and writing us valuable feedback.We’re sorry to hear that our breakfast offerings did not meet your expectations. We strive to provide a variety of delicious options for our guests, and your comments will help us improve our menu. We hope to have the opportunity to serve you again in the future and provide a more enjoyable breakfast experience. Thank you once again for your input!
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Hilton Tokyo Bay, Hotel Management
この度は、当ホテルをご利用いただきまして、誠に有難うございます。今後ともお客様にご満足頂けますよう、サービスの更なる向上に従業員一同努めて参る所存でございますので、変わらぬご厚誼を賜りますようお願い申し上げます。またのご利用を心よりお待ち申し上げます。
by A verified traveler
Posted 11 Nov 2024
Some things in the room didn’t work, but great view and space! Staff was super friendly and helpful! And the food options were great for the convenience, especially the little bakery cafe
Comment from Hotel Management
13 Nov 2024 by Hilton Tokyo Bay, Hotel Management
Dear Balbir,Thank you for staying at Hilton Tokyo Bay and for your feedback!We're glad to hear that you enjoyed the great view and spaciousness of your room. We apologize for the issues you experienced with some of the room amenities and appreciate you bringing this to our attention. It's wonderful to know that our staff made a positive impression with their friendliness and helpfulness. We hope to welcome you back soon for an even better experience.
